marketbaseExclusive Marketbase Report

Prepared for

.

Name: .
Address: 199 Ferry Rd, Waltham, christchurch, 8011, NZ
Telephone: +64221940663
Rating: 5.9

Sports massage therapist · Waltham, Christchurch

What your customers see when they look for you, and where that puts you among 203 Christchurch physiotherapy businesses.

ReportLocal marketing report

Checked12 October 2026

Your marketChristchurch physiotherapy · 203 businesses

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Executive summaryExclusive Marketbase business report

.

Sports massage therapist · Waltham, Christchurch

Where you stand#179of 203 physiotherapy businesses

Overall health1.2/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.01WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Where we can help

02Reviews5.9 08Opening hours3.1 03Map positions3.0 05Facebook page2.4 01Google listing1.0 04Listings and social0.5 07Google search and traffic0.0 06Your website-

How AI describes youMarketbase business report

What AI tells people about you

Seryna is a physiotherapy practitioner based in Waltham, Christchurch, offering sports and remedial massage focused on injury recovery and deconditioning. Clients book regular sessions for hands-on treatment that targets tight muscles and aims to restore mobility. Reviews highlight a professional manner and effective pressure during massage, with many clients reporting reduced pain and improved movement.

Seryna is a physiotherapy practitioner operating in the Waltham suburb of Christchurch. The practice centres on hands-on treatment, with an emphasis on massage-based approaches to support recovery from injury and to address deconditioning.

Services include sports and remedial massage tailored to athletes and people recovering from injury. Review details indicate a focus on identifying and working into the right muscles, using firm, measured pressure. Sessions aim to increase mobility and reduce pain so clients can progress their rehabilitation.

Customers commonly report practical outcomes such as increased range of motion, reduced discomfort and feeling better after sessions. Reviews describe a calm, professional manner and straightforward appointments with no added stress. Several clients return regularly, booking weekly sessions while they rehabilitate from injury.

Locally, Seryna is distinguished by consistent hands-on treatment and a client base that values repeat care during recovery periods. The practice presents as a focused physiotherapy option in Waltham, Christchurch, with client feedback emphasising effective massage technique, steady progress in mobility and a professional approach to treatment.

ChatGPTGeminiGooglePerplexityClaude

Not quite right? Let's sort it

01Google listingMarketbase business report

Your Google listing

The Google Business Listing shows a low health score but already has strong basics in place, with a listed website, phone, and full address. Key findings point to claiming status, description length, and visual content as the main gaps that impact overall performance. Addressing these could stabilise visibility and ease customer contact.

Strengths

✓
Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
✓
NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
✓
WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Top three opportunities

1
ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
2
Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
3
Photos on the listingYou have no photos on your listing, or close to none, so a customer scrolling past sees a blank where every other business shows their work.

11 checks on your Google listing. You're seeing 6 of them.

Room to grow

What customers see Where you rank

9:41

Tiles © Esri

.1✓

Own this business?

4.9 ★★★★★ (8)

Sports massage therapist · Waltham

Open 6 days · late Tue and Thu ✓

DirectionsCall Website ✓

OverviewReviewsPhotosAbout

From the business

No description yet2

Google listingChristchurch physiotherapy · 203 businesses

You are #183 for your Google listing

See how to fix all 3 →

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Google SearchGoogle MapsBusiness Profile

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02ReviewsMarketbase business report

Your reviews

Seryna's Google Business health is above average with a 6.2/10 overall score. The top findings show strong rating confidence and a solid star rating, while engagement is weak since no responses have been issued to reviews. Building a response habit could improve trust and visibility while maintaining the current rating momentum.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

1
Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
2
Review countYour review count sits under the middle of this market, so you are readable to a customer without yet being convincing.
3
Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.

4 checks on your reviews. You're seeing 3 of them.

Room to grow

What customers see Where you rank

9:41

OverviewReviewsPhotosAbout

4.9★★★★★8 reviews 2

sports massage 2

3How far your rating and your review count together can be trusted

Google reviewsChristchurch physiotherapy · 203 businesses

You are #84 for your Google reviews

See how to fix all 3 →

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Google reviewsBusiness Profile

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03Map positionsMarketbase business report

Where you show up on the map

The Maps Search Performance health is 2.8 out of 10, indicating low visibility in Google Maps results. The business shows a solid set of top keywords linked to local areas, especially sports massage and physiotherapy in Phillipstown and Waltham, suggesting strong relevance in key neighbourhoods. Focused improvements on aggregate and borough rankings could meaningfully raise local visibility over time.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

1
Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
2
Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.

2 checks on your map positions. You're seeing both.

Room to grow

What customers see Where you rank

9:41

1234Tiles © Esri

sports massage therapist

1Top three for "sports massage therapist" in 2 suburbs, seen in 13

Wellbeing Thai Massage by Orn & Anne4.9 ★ (69) · Sports massage therapist

Honeyfield Massage Therapy5.0 ★ (4) · Sports massage therapist

.24.9 ★ (8) · Sports massage therapist

Body Central Massage Therapy Christchurch4.9 ★ (524) · Sports massage therapist

Map positionsChristchurch physiotherapy · 203 businesses

You are #143 for map positions

See how to fix both →

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Google Maps

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04Listings and socialMarketbase business report

Where customers find you

Citations & Social Presence health is very low with a score of 0.3 out of 10, indicating limited visibility across key social profiles and directories. The strongest takeaway is the clear need to establish and optimise profiles on major platforms. The most important opportunities are to activate Facebook and Instagram presence, with additional value from a TikTok profile and a LinkedIn listing, plus a Neighbourly Directory listing.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

1
Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
2
Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
3
Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.

15 checks on your listings and social. You're seeing 3 of them.

Room to grow

What customers see Where you rank

9:41

G. waltham

AllImagesMapsNews

FacebookNo account found1

InstagramNo account found2

TiktokNo account found3

YellowNo listing found

NeighbourlyNo listing found

Listings and socialChristchurch physiotherapy · 203 businesses

You are #192 for listings and social

See how to fix all 3 →

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GoogleFacebookInstagramTikTokYour website

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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

1
Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.

9 checks on your Facebook page. You're seeing 1 of them.

Room to grow

What customers see Where you rank

9:41

facebook

. waltham

We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1

Facebook pageChristchurch physiotherapy · 203 businesses

You are #155 for your Facebook page

See how to fix it →

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Facebook

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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

1
Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
2
Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
3
Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.

3 checks on your website. You're seeing all of them.

Room to grow

What customers see Where you rank

9:41

🔒wordpress.com132

Your websiteChristchurch physiotherapy · 203 businesses

See how to fix all 3 →

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Your websiteGoogle Search

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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.

0 checks on your search and traffic. You're seeing all of them.

Room to grow

What customers see Where you rank

9:41

AllMapsImagesShopping

No ads from you on any search

.Not in these results

Google search and trafficChristchurch physiotherapy · 203 businesses

You are #158 for Google search and traffic

See how to keep it that way →

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Google SearchGoogle Maps

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08Opening hoursMarketbase business report

Your hours against demand

Seryna's published hours align with several high-demand windows midweek, especially Wednesday and Thursday afternoons and Thursday mid-morning. However there are notable gaps early in the week when local searches peak, particularly Monday and Tuesday early afternoons. No open hours fall in low-demand periods, so the main opportunity is to add a few high-demand slots rather than cutting current hours.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

1
Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.

1 check on your opening hours. You're seeing it.

Room to grow

What customers see Where you rank

9:41

OverviewReviewsPhotosAbout

Hours 1

Monday9:30am-1pm

Tuesday1pm-7pm

Wednesday8:30am-5pm

Thursday9am-7pm

Friday10am-6pm

Saturday9am-1pm

SundayClosed

Opening hoursChristchurch physiotherapy · 203 businesses

You are #141 for opening hours

See how to fix it →

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Your listed hoursWhen people search

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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 45 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#179of 203 Christchurch physiotherapy businesses

9:41

Christchurch physiotherapyOverall · 203 businesses

You are #179 overall

Open my free 7 days →

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