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Christchurch Orthodontics

Orthodontist · Riccarton, Christchurch

What your customers see when they look for you, and where that puts you among 210 Christchurch dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch dentists · 210 businesses
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Executive summaryExclusive Marketbase business report

Christchurch Orthodontics

Orthodontist · Riccarton, Christchurch

Where you stand#58of 210 dentists
Overall health7.3/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Christchurch Orthodontics is a practitioner-owned orthodontic practice in Riccarton, Christchurch, led by specialists Dr Russell Lovatt and Dr Chrissy Bailey. They offer tailored orthodontic treatment using a range of methods, with a family-oriented team that emphasises friendly, compassionate care and experienced staff who work with patients to achieve the smile they want.

Christchurch Orthodontics is a practitioner-owned orthodontic practice located in Riccarton, Christchurch. The practice is led by two specialist orthodontists, Dr Russell Lovatt and Dr Chrissy Bailey, and describes itself as a friendly, local smile clinic focussed on helping people achieve the smiles they want.

The practice says it has expertise in all major orthodontic methods and that treatment is tailored to each patient rather than following a one-size-fits-all approach. Services are provided by the practising owners and a team of well-trained staff; the website emphasises family-oriented care and practitioners who remain involved in treatment delivery.

Customer feedback highlights a consistently friendly and caring team, with patients noting clear explanations of options, good follow-up and an accommodating approach to treatment. Reviews reference skilled, compassionate staff and positive results after braces treatment; one comment mentions costs as relatively high while others describe the offices as pleasant and the consultations helpful and informative.

Locally, Christchurch Orthodontics presents as a specialist orthodontic provider in Riccarton that combines practitioner-led care, a range of treatment options and a family-friendly culture. Customers can expect tailored treatment plans, specialist involvement throughout care and a focus on communication and follow-up.

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01Google listingMarketbase business report

Your Google listing

Christchurch Orthodontics shows mid-range health on Google Business, tied to listing completeness. Key strengths include a claimed profile with a website link, an open-for-business status and a listed phone number, which supports customer contact and availability. The overall health score of 5.4 out of 10 indicates room for improvement, especially in the listing description.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
  • 3
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
11 checks on your Google listing. You're seeing 6 of them.
5.3Room to grow
9:41
Tiles © Esri
3
Christchurch Orthodontics✓✓
4.8 ★★★★★ (21)
Orthodontist · Riccarton2
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingChristchurch dentists · 210 businesses
You are #100 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Christchurch Orthodontics shows an above-average health score of 6.1/10 on Google reviews, indicating solid performance overall. The most notable findings are a steady rise in total reviews and a response rate that sits above a quarter of peers, with rating confidence now above the local median. Continued momentum in responding to reviews supports trust with customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
  • 2
    Review countYour review count sits under the middle of this market, so you are readable to a customer without yet being convincing.
  • 3
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
4 checks on your reviews. You're seeing 3 of them.
5.8Room to grow
9:41
Christchurch Orthodontics
OverviewReviewsPhotosAbout
4.8★★★★★21 reviews 2
5
4
3
2
1
friendly staff 6caring staff 4orthodontic needs 3skilled staff 2understanding 2questions 2
3How far your rating and your review count together can be trusted
J
Joe D.★★★★★ · a year ago

I couldn’t be happier with the results from Christchurch Orthodontics! I recently got my top braces off, and the transformation is amazing. Russel, my orthodontist, is incredibly talented. Not only does he do excellent work, but he’s always...

Response from the owner1

Thank you so much for this review Joe. It's been a pleasure treating you.

R
Renee A.★★★★★ · 3 years ago

Chrissy and team have been absolutely amazing with my daughter. With their understanding and delicate care they have built up her confidence and made consultations easier for her. We are absolutely thrilled with the results of her teeth.

Response from the owner

Thanks for this review Renee. Its wonderful to hear how we have helped make a difference. Its been a pleasure.

Google reviewsChristchurch dentists · 210 businesses
You are #88 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Christchurch Orthodontics shows a below-average overall health score on Google Maps at 3.4/10, indicating limited visibility beyond broader queries. Top opportunities focus on lifting aggregate map presence and strengthening borough-level results, where local maps searches remain minimal. The business ranks strongly for several orthodontist keywords in central areas, which can guide targeted local improvements.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
3.7Room to grow
9:41
1234Tiles © Esri
2Top three for "orthodontist" in 7 suburbs, seen in 67
1
Christchurch Orthodontics14.8 ★ (21) · Orthodontist
2
Pathway Dental4.9 ★ (292) · Orthodontist
3
Ilam Orthodontics4.8 ★ (87) · Orthodontist
4
Smilesville Dental4.7 ★ (197) · Orthodontist
Map positionsChristchurch dentists · 210 businesses
You are #132 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Christchurch Orthodontics shows an overall health score of 4.4 out of 10 for social presence and directory presence, indicating average performance and room for growth. The strongest current asset is a very high-trust Facebook profile, suggesting established brand credibility among local customers.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Dentist NZ ListingWe can see your Dentist NZ Listing listing (https://dentist.co.nz/christchurch-orthodontics) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 5 of them.
5.2Room to grow
9:41
Gchristchurch orthodontics riccarton
AllImagesMapsNews
Dentist NZchristchurch-orthodonticsChristchurch Orthodontics | Dentist NZ✓
Healthpagesorthodontists-christchurch-orthodonticsChristchurch Orthodontics | Healthpages
FacebookchchorthoChristchurch Orthodontics | Facebook✓
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch dentists · 210 businesses
You are #102 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokDentist NZHealthpagesYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    Recommendations on your pageYou hold fewer recommendations than the middle of this market.
  • 2
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 3
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
9 checks on your Facebook page. You're seeing 6 of them.
7.4Good
9:41
facebook
chchortho✓
514 followers 3
Providing excellence in Orthodontic treatment and Service, at all stages of life2
FollowMessage
★ 3 reviews · recommended 1
🌐 chchortho.co.nz✓
☎ +64 3-962 0334✓
PostsAboutPhotosReviews
Facebook pageChristchurch dentists · 210 businesses
You are #56 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Christchurch Orthodontics shows a solid on-page health score with notable strengths in fundamentals such as a valid favicon, a clear H1 tag, a relevant title tag and meta description, and a small page size that supports fast loads. The main opportunities focus on refining title and meta description length, improving the text-to-page size ratio, and removing frames to simplify indexing and user experience.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    Page titleYour home page headline does not fit the space a search result gives it, so a searcher sees either a half-empty line or one that trails off before your name arrives.
  • 3
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒chchortho.co.nz✓3
✓Favicon
✓Page file size
1On-page score
2Page title
Your websiteChristchurch dentists · 210 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Christchurch Orthodontics shows a workable level of website traffic health with room for improvement. The overall health score sits around 6.4 out of 10, indicating above average performance. Key points include limited paid traffic activity and a solid organic presence, with opportunities to expand paid visibility and sustain organic momentum.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
7.2Good
9:41
G
AllMapsImagesShopping
321No ads from you on any search
Christchurch OrthodonticsNot in these results
About 717 visits a month from search, across 31 searches
Google search and trafficChristchurch dentists · 210 businesses
You are #59 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Christchurch Orthodontics shows good alignment with weekday demand but misses several Saturday peaks. Strong alignment occurs midweek, notably Tuesday 10am, 11am, 2pm and 3pm, and Wednesday 11am when the practice is open during high local search activity. Missed opportunities are Saturday mornings and early afternoon at 9-1pm where demand is high but the practice is closed. Consider limited Saturday openings to capture patient demand.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
7.1Good
9:41
Christchurch Orthodontics
OverviewReviewsPhotosAbout
Hours 1
Monday8am-5pm
Tuesday8am-5pm
Wednesday8am-5pm
Thursday8am-5pm
Friday8am-5pm
SaturdayClosed
SundayClosed
Popular times Saturday · Riccarton
8a9a10a11a12p1p2p3p4p
When people in Riccarton look   You are shut
Opening hoursChristchurch dentists · 210 businesses
You are #61 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#58of 210 Christchurch dentists
9:41
Christchurch dentistsOverall · 210 businesses
You are #58 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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