marketbaseExclusive Marketbase Report
Prepared for

Kess Hair & Beauty Hornby

Beauty salon · Hornby-Islington, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Kess Hair & Beauty Hornby

Beauty salon · Hornby-Islington, Christchurch

Where you stand#100of 570 beauty businesses
Overall health8.3/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Kess Hair & Beauty is a hair and beauty salon at Dress Smart Christchurch in Hornby. The salon offers haircuts, colouring and beauty services and also stocks popular hair care brands at up to 60% off. Reviews note friendly, helpful staff, a variety of products and reliable service that attracts local clients and some visitors from outside Christchurch.

Kess Hair & Beauty is a hair and beauty salon located in Dress Smart Christchurch in Hornby. The salon provides salon services alongside a retail area stocked with popular hair care and beauty brands, often promoted at discounted prices of up to 60% off.

The salon's services cover haircuts, colouring and full head foils as indicated in customer feedback. The retail selection includes recognised brands and regular sales, and staff can assist customers to order specific products when items are not in stock.

Customers commonly report friendly and helpful staff, attentive service and outcomes that match expectations. Review themes mention satisfaction with styling from photos brought in, effective colour work, affordable pricing for some services, and a good range of products available in-store.

Locally, Kess Hair & Beauty presents as a combined salon and retail outlet in a convenient Hornby retail centre. Its mix of hair and beauty services, visible product range and customer service approach are the practical features that shape customer visits and bring in both local clients and occasional visitors from other towns.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Kess Hair & Beauty shows a solid health score with basic optimisations in place. The listing has key elements such as a website link, phone number and claimed status, and displays as open for customers. The two strongest findings are controlled business details and accessibility, while photos and description can still improve to better compare with local peers.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
  • 3
    Category fitYour category set covers less of this market than half the field, so there are jobs being searched for near you that your listing is not eligible to appear in.
11 checks on your Google listing. You're seeing 6 of them.
5.8Room to grow
9:41
Tiles © Esri
2
Kess Hair & Beauty Hornby✓✓
4.4 ★★★★★ (78)
Beauty salon · Hornby-Islington3
Open 7 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

A professional hair and beauty salon located in Dress Smart Christchurch. We also stock popular brands at up to 60% off.

1
Google listingChristchurch beauty · 570 businesses
You are #239 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

Kess Hair & Beauty shows an above-average health score of 5.8 out of 10, indicating moderate performance in Google reviews. The most notable findings are a growing review base and a solid response rate, with the business already in the top quartile for total reviews. Continued focus on collecting reviews and maintaining consistent service will support further gains.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
4 checks on your reviews. You're seeing 3 of them.
6.1Good
9:41
Kess Hair & Beauty Hornby
OverviewReviewsPhotosAbout
4.4★★★★★78 reviews
5
4
3
2
11
lovely staff 3helpfulness 2healthy hair 2hair dresser 2feeling 2
2How far your rating and your review count together can be trusted
K
Kerrie W.★★★★★ · a year ago

HIGHLY RECOMMEND!! The stylist was AWESOME... I had a photo of what I wanted and wasn't let down. I'm from Blenheim, they knew it was a one off, I couldn't of left happier. They even helped me order an Uber

Response from the owner3

Thank you so much for leaving lovely review, Kerrie. It was a pleasure to look after you, and We hope you had great time in CHCH.

L
Liz K.★★★★★ · 3 years ago

Always happy with the service! Been with them for 6 years 💛 Never gone wrong when I've been there, for Hair and Beauty 😍

Response from the owner

Thank you Liz

Google reviewsChristchurch beauty · 570 businesses
You are #223 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

Kess Hair & Beauty shows an average overall health score for Google Maps search presence, indicating reasonable visibility with room to grow. The strongest signals are ranking well for several Hornby-Islington keywords, notably "hair salon" and "unisex hairdresser" in Hornby-Islington, suggesting the business attracts local clients. The main opportunity is improving aggregate and borough scores to move into higher visibility brackets.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
5.6Room to grow
9:41
1234Tiles © Esri
1Seen in 3 searches across Christchurch, top three in none
1
Skyhawk Beauty5.0 ★ (17) · Beauty salon
2
Trends Hair Beauty and Nails4.7 ★ (104) · Beauty salon
3
Little Beauty Bar5.0 ★ (60) · Beauty salon
4
Noor Makeovers5.0 ★ (8) · Beauty salon
↓
Kess Hair & Beauty Hornby2Further down, below the first results
Map positionsChristchurch beauty · 570 businesses
You are #250 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

Kess Hair & Beauty shows a below-average social presence with a health score of 3.4 out of 10. The strongest assets are a very high-trust Facebook profile, and an active GrabOne listing. Key opportunities include developing an Instagram and TikTok presence, plus a more complete Fresha profile and a LinkedIn Company Page to improve professional trust and reach.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Fresha ProfileWe can see your Fresha Profile listing (https://fresha.com/kess-hair-beauty-hornby-christchurch-409-main-south-road-m95gcduc) found via: Google search results, Your Google Business Listing URL.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
2.3Room to grow
9:41
Gkess hair & beauty hornby hornby-islington
AllImagesMapsNews
Freshakess-hair-beauty-hornby-christchurch-409-main-south-road-m95gcducKess Hair & Beauty Hornby | Fresha✓
FacebookKessHornbyKess Hair & Beauty Hornby | Facebook✓
GrabOnebeauty-massage-spa/hair-colour-highlights/p/kess-hair-and-beauty-48Kess Hair & Beauty Hornby | GrabOne
Instagramkess.hair.and.beautyKess Hair & Beauty Hornby | Instagram1
Yellow/christchurch/bpp/kess-hair-beauty-579498602Kess Hair & Beauty Hornby | Yellow3
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #441 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokFreshaGrabOneYellowYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    Recommendations on your pageYou hold fewer recommendations than the middle of this market.
  • 2
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
  • 3
    What your page says about youYour intro is shorter than half the pages here.
9 checks on your Facebook page. You're seeing 6 of them.
7.4Good
9:41
facebook
KessHornby✓
807 followers 2
We are a professional salon specialising in hair & beauty services based in Dress-Smart Hornby3
FollowMessage
★ 6 reviews · recommended 1
🌐 kess.co.nz✓
☎ +64 3-344 5377✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #151 for your Facebook page
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

The overall on-page health for Kess Hair & Beauty is 6.1 out of 10, which indicates above-average health with room for improvement. The strongest completed items are the presence of a favicon, an SEO-friendly URL, a relevant meta description, an H1 tag, and a relevant title tag. Key opportunities include improving the meta description if missing, sharpening the title tag length, speeding up page load times, reducing render-blocking resources, and lifting the overall on-page SEO score.

Strengths

  • ✓
    Separate sites linking to youMore separate websites link to you than almost any business in this market - a spread built over years that a competitor cannot buy their way into.
  • ✓
    The shape of your link profileYour links come from about as wide a range of sites as anything in this market, and the mix of link types looks entirely natural.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 3
    Page titleYour home page headline does not fit the space a search result gives it, so a searcher sees either a half-empty line or one that trails off before your name arrives.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒kess.co.nz✓
✓Separate sites linking to you
✓The shape of your link profile
1Meta description
2On-page score
3Page title
Your websiteChristchurch beauty · 570 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Kess Hair & Beauty shows a very strong overall website traffic health, with a health score of 9.6 out of 10. The business ranks highly for organic traffic, local search visibility and has excellent organic SERP coverage. The main takeaway is continued momentum in organic performance, while paid traffic remains largely untapped and presents minimal activity to date.

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.
  • ✓
    Search terms you rank forYour site appears for more search terms than almost any business in this market, so there are more ways to find you than to find anyone else here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing all of them.
9.7Strong
9:41
Gbeauty salon hornby-islington
AllMapsImagesShopping
321No ads from you on any search
www.fresha.comBest Beauty Salons near me in Hornby, Christchurch
www.bellsieshairandbeautysalon.comBellsie's Hair and Beauty Salon
kess.co.nzHair Salon Hornby Christchurch

10 Apr 2026 — Kess Hair & Beauty Hornby — premium salon at Dress Smart Hornby. Cuts, colour, waxing, facials & more. 4.4☆ · 78 reviews.

✓
whitepages.co.nzHair in Islington, Christchurch | White Pages® NZ
✓✓About 13,964 visits a month from search, across 2,866 searches
Google search and trafficChristchurch beauty · 570 businesses
You are #18 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Kess Hair & Beauty's opening hours largely match busy search periods in Christchurch, with no low-demand open hours noted. The salon is open during several high-demand windows on weekdays and Saturdays, but remains closed during a number of popular evening and morning slots. There are clear, practical chances to add a couple of trading hours to capture extra footfall without increasing low-demand exposure.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
6.7Good
9:41
Kess Hair & Beauty Hornby
OverviewReviewsPhotosAbout
Hours 1
Monday10am-5pm
Tuesday10am-5pm
Wednesday10am-5pm
Thursday10am-5pm
Friday10am-5pm
Saturday10am-6pm
Sunday10am-6pm
Opening hoursChristchurch beauty · 570 businesses
You are #186 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#100of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #100 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 570 beauty businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for