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Andrew Grayson

Dentist · Auckland City Centre, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Andrew Grayson

Dentist · Auckland City Centre, Central Auckland

Where you stand#200of 277 dentists
Overall health2.8/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Where we can help

07Google search and traffic5.801Google listing5.005Facebook page4.708Opening hours2.902Reviews2.304Listings and social1.303Map positions0.906Your website-
How AI describes youMarketbase business report

What AI tells people about you

Andrew Grayson is a dental clinic in Grafton, Auckland, with a history spanning more than 60 years and its current location established in 1994. It provides a complete range of dental services, uses modern technology and materials, and offers interest-free finance on treatments over $200.

Andrew Grayson is a dental clinic based in Grafton, Auckland. The clinic has operated in the heart of Auckland for more than 60 years and has been at its current location since 1994.

The practice provides a complete range of dental services, with care supported by modern technology and materials. Interest-free finance is available for treatments over $200, giving customers an additional way to manage treatment costs.

Customers describe the dentists and hygienists as providing helpful, informative service, with some reviews also noting positive results. The clinic aims to provide care in a relaxed, comfortable environment, while feedback also indicates that experiences with reception and appointment flexibility can vary.

Its long presence in central Auckland, broad dental offering and interest-free finance for eligible treatments give Andrew Grayson a distinct local profile. The combination of an established Grafton location and modern clinical equipment positions the clinic as a longstanding option for dental care in Auckland.

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01Google listingMarketbase business report

Your Google listing

Andrew Grayson's Google Business Listing has an average health score of 5.0 out of 10. The listing is claimed and includes the business name, website link, trading status and phone number, giving customers clear routes to find and contact the clinic. The main gaps are the lack of a meaningful description and fewer photos than most nearby listings, with category coverage offering a further improvement opportunity.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
5.0Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Andrew Grayson
2
Andrew Grayson✓✓
4.0 ★★★★★ (3)
Dentist · Auckland City Centre3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingCentral Auckland dentists · 277 businesses
You are #138 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Andrew Grayson has a low Google review health score of 2.3 out of 10, indicating that its rating, review volume and owner engagement trail local market peers. The most important issues are the below-market star rating and low review count, which can make the clinic appear less proven when customers compare options. Review response coverage is also incomplete.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing 3 of them.
2.3Room to grow
What customers seeWhere you rank
9:41
Andrew Grayson
OverviewReviewsPhotosAbout
4.0★★★★★3 reviews 3
5
4
3
2
12
1How far your rating and your review count together can be trusted
T
Tom W.★★ · 8 years ago

smart place but not very flexible. i felt a bit fobbed of by the receptionist (somehow i had an inking that the dentist was looking at her diary fof me but was ask not to do so. Obvioulsy not openly, so. The appartment manager confirmed tha...

Response from the owner

Hi Tom, I'm sorry to hear you have had a bad experience at the practice. Customer service is very important to our practice and we value all our patients, appreciating any feedback (good or bad). We...

Google reviewsCentral Auckland dentists · 277 businesses
You are #214 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Maps search performance is very low, with a health score of 0.9 out of 10. Andrew Grayson ranks well for dental hygienist searches in Grafton, reaching position 2, and also appears for emergency dental service and denture care searches. However, visibility across surrounding suburbs is limited, while the business is not appearing in Maps searches from its own suburb.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbWe are not seeing you in Maps searches in your own suburb, which is the search a customer standing a street away actually makes.
2 checks on your map positions. You're seeing both.
0.9Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
dental hygienist
1Top three for "dental hygienist" in 1 suburb, seen in 1
1
Symonds Street Dental Centre4.9 ★ (237) · Dentist
2
Andrew Grayson24.0 ★ (3) · Dentist
3
Dental Hygiene Clinic5.0 ★ (17) · Dentist
4
Dental on Richmond5.0 ★ (91) · Dentist
Map positionsCentral Auckland dentists · 277 businesses
You are #253 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Andrew Grayson's citations and social presence is rated Very low, with a health score of 1.3 out of 10. The main issue is that no active profiles were found on Facebook, Instagram or TikTok, limiting customers' ability to find information or contact the clinic on these platforms. No active LinkedIn Company or Healthpoint listings were found either, leaving important third-party presence gaps.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
15 checks on your listings and social. You're seeing 3 of them.
1.3Room to grow
What customers seeWhere you rank
9:41
Gandrew grayson auckland city centre
AllImagesMapsNews
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
YellowNo listing found
NeighbourlyNo listing found
Listings and socialCentral Auckland dentists · 277 businesses
You are #241 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYour website
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05Facebook pageMarketbase business report

Your Facebook page

Andrew Grayson has no Facebook page that customers can find. That removes a familiar place to check the clinic is real, see what it does, and send a message before booking. It is unusual in this local market: 150 of 277 businesses have a page that can be found. The missing page leaves customers without a clear Facebook presence for the clinic.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
4.7Room to grow
What customers seeWhere you rank
9:41
facebook
andrew grayson auckland city centre
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageCentral Auckland dentists · 277 businesses
You are #148 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.
  • ✓
    Content lengthYour home page carries enough written text for Google to work out what you sell and for a visitor to answer their own question without ringing.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    Page titleThere is no headline set on your home page, so the clickable blue line in a search result falls back to your domain name or a scrap of code.
  • 3
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠justsmile.co.nz
✓Favicon
✓Page file size
✓Content length
1Meta description
2Page title
3On-page score
Your websiteCentral Auckland dentists · 277 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
5.8Room to grow
What customers seeWhere you rank
9:41
Gdentist stonefields
AllMapsImagesShopping
21No ads from you on any search
www.stonemed.co.nzStonefields Medical Centre
www.glowdental.co.nzDirectories Where We Can Be Found - Glow Dental
justsmile.co.nzSymonds Street Dental Centre

09 379 7380 / [email protected] ... 73 Symonds Street, Grafton, Auckland, New Zealand, 1010. If you are coming by car we have free parking below the surgery - ... Read more

3About 213 visits a month from search, across 138 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #117 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

The business's hours cover 60% of the week's customer traffic, but several busy periods remain uncovered. Saturday 9am to 3pm is a closed period, so customers meet a closed door during the market's busiest part. Andrew Grayson should open Saturday 9am to 1pm, letting customers arrive and be served during the day's busiest hours.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
2.9Room to grow
What customers seeWhere you rank
9:41
Andrew Grayson
OverviewReviewsPhotosAbout
Hours 1
Monday7:30am-4pm
Tuesday7:30am-4pm
Wednesday7:30am-2:30pm
Thursday7:30am-6pm
Friday8:30am-2pm
SaturdayClosed
SundayClosed
Popular times Sunday · Auckland City Centre
9a10a11a12p1p2p3p4p5p
When people in Auckland City Centre look   You are shut
Opening hoursCentral Auckland dentists · 277 businesses
You are #197 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#200of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #200 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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