marketbaseExclusive Marketbase Report
Prepared for

Andrew Hay

Veterinarian · Hornby-Islington, Christchurch

What your customers see when they look for you, and where that puts you among 64 Christchurch vets.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch vets · 64 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Andrew Hay

Veterinarian · Hornby-Islington, Christchurch

Where you stand#63of 64 vets
Overall health0.2/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.01PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Where we can help

04Listings and social2.708Opening hours1.705Facebook page1.402Reviews0.803Map positions0.801Google listing0.507Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Andrew Hay is a veterinary practice located in the Hornby suburb of Christchurch. The clinic provides general veterinary care and animal health services for local pet owners. Located within the Hornby community, it focuses on accessible, practical care for companion animals and routine veterinary needs.

Andrew Hay is a veterinary practice based in Hornby, Christchurch. It operates as a local vet serving pet owners in the suburb and surrounding areas, offering primary animal health services under the clinic name.

The practice provides general veterinary care and animal health services appropriate to a vet clinic. Services are focused on companion animal health and routine clinical needs that pet owners commonly seek from a veterinary practice.

Clients visit for a range of typical veterinary needs, including routine checks, treatment for common ailments and ongoing animal health management. Appointments and consultations are arranged through the clinic so customers can access care for their pets in the Hornby area.

As a Hornby-based veterinary practice, Andrew Hay is positioned to serve local pet owners with practical, day-to-day animal health services. Its local presence in Christchurch makes it a neighbourhood option for companion animal care and routine veterinary attention.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Andrew Hay's Google Business Listing shows a partial health level with room to improve. The business has a listed phone number, full address and a main image, but the overall presence is not claimed and lacks a website link, description, and multiple photos. Focused actions on claiming the listing and adding content will support visibility and trust for local clients.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
0.5Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Andrew Hay
Andrew Hay1✓
Own this business?
0.0 ★★★★★ (0)
Veterinarian · Hornby-Islington
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch vets · 64 businesses
You are #61 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

The overall health of Andrew Hay on Google Reviews is very low, with a health score of 0.5 out of 10. Key findings show a weak rating confidence and a lack of reviews, along with no responses to existing reviews. This points to limited customer engagement and potential concerns for new clients.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceYour rating and your review count together put you at the bottom of this market - either the rating is low, or there are too few reviews behind it for anyone to trust it.
  • 2
    Star ratingYou have no star rating yet, so a customer scanning results sees an empty space where every other business shows a number.
  • 3
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
4 checks on your reviews. You're seeing 3 of them.
0.8Room to grow
What customers seeWhere you rank
9:41
Andrew Hay
OverviewReviewsPhotosAbout
–★★★★★0 reviews
5
4
3
2
12
No reviews yetBe the first to review1
Google reviewsChristchurch vets · 64 businesses
You are #59 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

The Maps Search Performance health score for Andrew Hay in Christchurch is 0.6 out of 10, indicating very low overall visibility on Google Maps. Top findings show a measurable presence in broader maps queries and a minimal local presence in the Hornby borough. Notable keywords include veterinarian in hornby-islington and veterinary pharmacy in yaldhurst.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
0.8Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
veterinary pharmacy
1Seen in 3 searches across Christchurch, top three in none
1
Kiwi Pharmacy Yaldhurst5.0 ★ (23) · Veterinarian
2
Avonhead Veterinary Clinic4.7 ★ (289) · Veterinarian
3
Veterinary Specialists Aotearoa4.9 ★ (79) · Veterinarian
4
Hornby Veterinary Centre4.8 ★ (108) · Veterinarian
↓
Andrew Hay2Further down, below the first results
Map positionsChristchurch vets · 64 businesses
You are #59 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

The overall health indicates below average presence for Citations & Social Presence, with a health score of 3.0 out of 10. Strengths include a strong Facebook and a well-maintained LinkedIn profile. Key opportunity areas include adding active profiles on Instagram, TikTok, Neighbourly, Yellow, and GrabOne to improve local visibility and trust.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    LinkedIn ProfileWe can see your LinkedIn Profile listing (https://linkedin.com/in/andrew-hay-6b2a49183) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 5 of them.
2.7Room to grow
What customers seeWhere you rank
9:41
Gandrew hay hornby-islington
AllImagesMapsNews
LinkedInandrew-hay-6b2a49183Andrew Hay | LinkedIn✓
Facebookandrew.hay.5855Andrew Hay | Facebook✓
Best For Pet Clinichornby-veterinary-centreAndrew Hay | Best For Pet Clinic
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
LinkedInNo listing found✓
Listings and socialChristchurch vets · 64 businesses
You are #47 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokLinkedInBest For Pet ClinicYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A cover photoYour page opens with a cover photo rather than a blank banner, so the first impression a visitor gets is your own work.

Top three opportunities

  • 1
    Where your page link pointsNothing in your page details points at a website, so a visitor who has read your posts and wants prices, hours or a booking form has nowhere to go next but back to search - where your competitors are waiting.
  • 2
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 3
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
6 checks on your Facebook page. You're seeing 5 of them.
1.4Room to grow
What customers seeWhere you rank
9:41
facebook
✓
andrew.hay.5855✓
0 followers
FollowMessage
PostsAboutPhotosReviews
Facebook pageChristchurch vets · 64 businesses
You are #55 for your Facebook page
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gandrew hay website
AllMapsImagesNews
Google Mapsgoogle.com › mapsAndrew Hay - Hornby-Islington, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch vets · 64 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Andrew HayNot in these results
Google search and trafficChristchurch vets · 64 businesses
You are #51 for Google search and traffic
See how to keep it that way →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Andrew Hay has no published opening hours, so alignment with local demand cannot be measured. With a health score of 1.1, the practice currently shows no recorded hours during peak-demand windows and therefore misses opportunities to capture searches. Adding accurate hours will immediately improve visibility and allow targeted changes to match local pet-owner search patterns during busy times.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.7Room to grow
What customers seeWhere you rank
9:41
Andrew Hay
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Popular times Tuesday · Hornby-Islington
8a9a10a11a12p1p2p3p4p5p6p
When people nearby look - and nobody can tell if you are open
Opening hoursChristchurch vets · 64 businesses
You are #53 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 43 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#63of 64 Christchurch vets
9:41
Christchurch vetsOverall · 64 businesses
You are #63 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 64 vets in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for