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Apex Dental

Emergency dental service · Auckland City Centre, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Apex Dental

Emergency dental service · Auckland City Centre, Central Auckland

Where you stand#80of 277 dentists
Overall health7.1/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Apex Dental is a dentist in Auckland CBD providing routine check-ups, hygiene treatments, cosmetic dentistry and teeth whitening. The clinic also offers urgent and emergency dental care by appointment, including after hours, weekends and public holidays. Customers describe calm, gentle visits, clear support and comfortable treatment from the team.

Apex Dental is a dentist located in Auckland CBD, providing oral care for people in central Auckland. The clinic offers routine dental check-ups and hygiene treatments alongside cosmetic dentistry and teeth whitening services.

Its services also include urgent and emergency dental care, with on-call availability described for after hours, weekends and public holidays. The website notes that emergency and urgent appointments outside standard hours are available by prior appointment.

Customers commonly describe visits as calm, gentle and reassuring. Review themes include efficient treatment, attention to patient comfort, supportive communication and care before and after appointments. Some reviewers also mention comfortable extractions and practical help for people who feel anxious about dental treatment.

Apex Dental combines general dental care with cosmetic services and appointment-based emergency support in the Auckland CBD. Its local character is shaped by a focus on gentle treatment, patient reassurance and access to urgent care beyond regular weekday hours.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Apex Dental's Google Business Listing has high overall health, scoring 7.4 out of 10. The listing includes the core business details customers need, including its name, phone number and website, and is claimed and marked as trading. The main gap is photo coverage, with fewer images than nearly every local competitor, which may leave customers with less sense of the clinic and its work.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 2
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 3
    Category fitYour category set is one of the better-fitted in this market, so you are eligible for nearly every search happening around you.
11 checks on your Google listing. You're seeing 6 of them.
7.4Good
9:41
Tiles © Esri
1
Apex Dental✓✓
4.2 ★★★★★ (98)
Emergency dental service · Auckland City Centre3
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Get the brilliant smile you've always dreamed of at Apex Dental, where the team of experienced dentists provides exceptional oral care services tailored to your unique needs. From routine check-ups and hygiene treatments to advanced cosmetic dentistry and teeth whitening procedures, they will go above and beyond to create a healthier, more confident you. Rest assured, they understand the importance of accessibility, with on-call availability during after hours, weekends, and even public holidays for urgent dental emergencies.

2
Google listingCentral Auckland dentists · 277 businesses
You are #72 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Apex Dental's Google review health is Average, scoring 5.5 out of 10. The main issues are a star rating below local expectations, lower confidence in the rating and review volume compared with many peers, and an incomplete response rate. The review count is above the market midpoint, giving the listing an established position that needs consistent ongoing review requests.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
4 checks on your reviews. You're seeing 3 of them.
5.5Room to grow
9:41
Apex Dental
OverviewReviewsPhotosAbout
4.2★★★★★98 reviews
5
4
3
2
11
professional staff 16wisdom tooth extraction 10root canal 9filler 8polite staff 8gentle dentist 5
2How far your rating and your review count together can be trusted
D
Deena A.★★★★★ · a day ago

The most calm and relaxed experience I have been through with a dentist. Dr Lily is so fast and efficient, that I did not feel a thing, the care for their patients before and after is exceptional

Response from the owner3

Hi Deena, Thanks for you kind review. We are glad that you are happy with the services. Please spread the good word. Take care 🙂

F
FREDDY V.★★★★★ · 3 months ago

Wow…simply AWESOME…AWESOME service and pain free extraction. Dr.Lily has over 30 years experience and the reassurance and service from her and Neha was commendable. Recommend her strongly !!!

Response from the owner

Thank you so much for the kind recommendation, Freddy! Dr. Lily and Neha were glad to help make your wisdom tooth extraction experience as comfortable and pain-free as possible here in our Auckland...

Google reviewsCentral Auckland dentists · 277 businesses
You are #125 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Apex Dental has an above-average Maps Search Performance health score of 6.4 out of 10. Its strongest result is broad visibility across surrounding Auckland suburbs, with leading rankings for emergency dental service searches. The main gap is visibility in Auckland CBD searches, where the business appears less often than half of comparable local businesses. Ongoing review requests may help improve this.

Strengths

  • ✓
    Maps visibility across the city groupThere is no wider Maps reach available to a business at your address - you appear across more of the surrounding suburbs than anyone in this market.

Top opportunity

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
6.4Good
9:41
1234Tiles © Esri
✓Top three for "emergency dental service" in 14 suburbs, seen in 55
1
Smile Dental Queen Street4.7 ★ (1,283) · Emergency dental service
2
Apex Dental14.2 ★ (98) · Emergency dental service
3
Queen Street Dental Centre4.9 ★ (21) · Emergency dental service
4
Lumino the Dentists Auckland Central4.5 ★ (126) · Emergency dental service
Map positionsCentral Auckland dentists · 277 businesses
You are #100 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Apex Dental has a high Citations & Social Presence health score of 7.3 out of 10. Its Facebook presence is strongly connected and provides clear proof of ownership. The main gaps are the absence of active TikTok, Yellow, Neighbourly and LinkedIn profiles, while Instagram is visible in search but lacks links from channels controlled by the business.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Instagram Profileyour Instagram Profile page surfaces strongly in search, which is how we found it, though nothing you control points at it.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 4 of them.
7.3Good
9:41
Gapex dental auckland city centre
AllImagesMapsNews
FacebooklilymechkovApex Dental | Facebook✓
Instagramapex.dental.clinic_Apex Dental | Instagram2
Neighbourlydental-clinics/auckland-region/auckland-city/auckland-centralApex Dental | Neighbourly
TiktokNo account found1
YellowNo listing found3
Listings and socialCentral Auckland dentists · 277 businesses
You are #76 for listings and social
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GoogleFacebookInstagramTikTokNeighbourlyYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Apex Dental's Facebook page has an above average health level, with a clear pathway from Facebook to the business's own website and practical contact details including a phone number and street address. The main gaps are reach and proof: 197 followers and 4 recommendations mean the page mainly reassures existing customers, while the missing email address leaves written enquiries dependent on Messenger.

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    Recommendations on your pageYou hold fewer recommendations than the middle of this market.
  • 3
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
9 checks on your Facebook page. You're seeing 6 of them.
6.0Good
9:41
facebook
Apex Dental | Auckland✓
197 followers 1
pain free drill free dentistry. The success of Apex Dental Centre has been built with a strong focus
FollowMessage
★ 4 reviews · recommended 2
🌐 apexdental.co.nz✓
☎ +64 9-379 0149✓
PostsAboutPhotosReviews
Facebook pageCentral Auckland dentists · 277 businesses
You are #112 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    On-page scoreFew sites in this market clear these checks as completely as yours: fast to open, readable, and accurate about itself to Google and to the person who lands on it.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.
  • ✓
    Page titleYour home page headline fits a search result exactly, so the whole line reads to someone scanning a page of results rather than cutting off mid-phrase.

Top three opportunities

  • 1
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 2
    Pages linking to youMore pages link to you than half the businesses here, so search engines have a reasonable number of routes into your site.
  • 3
    Domain Age ScoreYour domain has been registered longer than about half the businesses here, which means it has had time to collect the links and mentions a newer address has not.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒apexdental.co.nz31
✓On-page score
✓Meta description
✓Page title
2Pages linking to you
Your websiteCentral Auckland dentists · 277 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth less than half the businesses here, so the people arriving are browsing rather than buying.
6 checks on your search and traffic. You're seeing 3 of them.
6.3Good
9:41
G
AllMapsImagesShopping
21No ads from you on any search
Apex DentalNot in these results
3About 264 visits a month from search, across 80 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #102 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Apex Dental operates in a market busiest on Wednesday, with customer demand generally strongest from 9am to 6pm on weekdays. Publishing opening hours on the Google listing would show customers when appointments and urgent care can be reached, reducing the risk of an unanswered phone or customers choosing another dental provider because availability is unclear.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.7Room to grow
9:41
Apex Dental
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Popular times Wednesday · Auckland City Centre
7a8a9a10a11a12p1p2p3p4p5p6p7p
When people nearby look - and nobody can tell if you are open
Opening hoursCentral Auckland dentists · 277 businesses
You are #229 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#80of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #80 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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Jeremy GrayFounder, Marketbase

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