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Aroha Salon

Hair salon · Burnside, Christchurch

What your customers see when they look for you, and where that puts you among 498 Christchurch hair salons & barbers.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch hair salons & barbers · 498 businesses
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Executive summaryExclusive Marketbase business report

Aroha Salon

Hair salon · Burnside, Christchurch

Where you stand#414of 498 hair salons & barbers
Overall health1.7/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.01WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Where we can help

04Listings and social4.705Facebook page4.508Opening hours4.003Map positions3.001Google listing2.102Reviews1.607Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Aroha Salon is a hair salon and barber based in the Burnside suburb of Christchurch. It offers haircuts and styling for local clients and is noted in reviews for delivering satisfying haircuts and a relaxed, easygoing atmosphere, while some feedback raises concerns about unprofessional behaviour from staff.

Aroha Salon is a hair salon and barber located in the Burnside suburb of Christchurch. It serves local clients seeking regular haircuts and styling in a neighbourhood setting.

The salon provides typical hairdressing services associated with hair salons and barbers, focusing on haircuts and general styling. The listing identifies Aroha Salon by name and location but does not specify additional specialised services.

Customer feedback shows a mix of experiences. Several reviewers praise the quality of haircuts and a relaxed, easygoing atmosphere provided by staff. At the same time, some feedback expresses serious concerns about staff behaviour and the salon environment, citing perceptions of unprofessional conduct.

For local clients in Burnside and greater Christchurch, Aroha Salon stands out as a neighbourhood hairdresser known for consistent haircut results and a casual salon vibe, with review themes indicating both strong positive experiences and notable complaints about staff conduct.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Aroha Salon shows a low overall health on Google Business Listing, indicating limited completion of core fields. The listing has solid basics like a listed phone, full address, and open status, but missing a claimed status, logo, and a descriptive description. Increasing photos could help, yet the most critical step is claiming the listing and expanding the description.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 3
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
11 checks on your Google listing. You're seeing 6 of them.
2.1Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Aroha Salon
Aroha Salon1✓
Own this business?
4.4 ★★★★★ (7)
Hair salon · Burnside
Open 5 days ✓
DirectionsCall Website ✓
OverviewReviewsPhotosAbout
From the business
No description yet2
Google listingChristchurch hair salons & barbers · 498 businesses
You are #393 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Aroha Salon shows a low health score overall with room for improvement in owner engagement and review volume. The strongest takeaway is the improving average rating, but consistency in responses and more reviews will bolster trust and visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
4 checks on your reviews. You're seeing 3 of them.
1.6Room to grow
What customers seeWhere you rank
9:41
Aroha Salon
OverviewReviewsPhotosAbout
4.4★★★★★7 reviews
5
4
3
2
13
1How far your rating and your review count together can be trusted
Google reviewsChristchurch hair salons & barbers · 498 businesses
You are #420 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Aroha Salon's Maps Search health sits at 3.3 out of 10, indicating below-average visibility on Google Maps. The top opportunities focus on improving aggregate search results and strengthening the borough presence in Burnside. Key keywords show steady performance for hair-related queries in Burnside, suggesting growth potential by expanding listings and consistency in local terms.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
3.0Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
barber shop
1Seen in 1 search across Christchurch, top three in none
1
Family and Friends Hair Studio0.0 ★ (0) · Hair salon
2
All Pro's Barbershop5.0 ★ (54) · Hair salon
3
Murillo - Hair Stylist4.9 ★ (139) · Hair salon
4
Bella Hair Salon4.9 ★ (113) · Hair salon
↓
Aroha Salon2Further down, below the first results
Map positionsChristchurch hair salons & barbers · 498 businesses
You are #349 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Aroha Salon shows a below-average health score of 4.0 out of 10 in the citations and social presence area, indicating limited overall reach. The strongest asset is a high-trust Facebook profile and a consistently updated Fresha listing, while other platforms show opportunities for growth, particularly TikTok, LinkedIn, and Instagram.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Yellow ProfileWe can see your Yellow Profile listing (https://yellow.co.nz/y/aroha-salon-579408805) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe found your Instagram Profile page through search rather than through anything you own.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Fresha ProfileWe can see the Fresha Profile listing (https://fresha.com/aroha-reiki-and-massage-aroha-street-pegasus-VEbxk8) found via: Google search results, but nothing on it tells us it is yours - no matching phone number, no matching address, and the name does not line up.
14 checks on your listings and social. You're seeing 5 of them.
4.7Room to grow
What customers seeWhere you rank
9:41
Garoha salon burnside
AllImagesMapsNews
FacebookArohaSalonAroha Salon | Facebook✓
Yellowaroha-salon-579408805Aroha Salon | Yellow✓
Family Company Studioaroha-salonAroha Salon | Family Company Studio
Instagramaro.ki.te.ha_nzAroha Salon | Instagram1
Freshaaroha-reiki-and-massage-aroha-street-pegasus-VEbxk8Aroha Salon | Fresha3
TiktokNo account found2
Listings and socialChristchurch hair salons & barbers · 498 businesses
You are #265 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYellowFamily Company StudioFreshaYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
  • 2
    People following your pageFewer people follow your page than follow half the pages here.
  • 3
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
8 checks on your Facebook page. You're seeing 6 of them.
4.5Room to grow
What customers seeWhere you rank
9:41
facebook
ArohaSalon✓
264 followers 2
FollowMessage
★ 1 reviews · recommended 1
🌐 maps.google.com
☎ +64 3-357 0002✓
PostsAboutPhotosReviews
Facebook pageChristchurch hair salons & barbers · 498 businesses
You are #275 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Garoha salon website
AllMapsImagesNews
Google Mapsgoogle.com › mapsAroha Salon - Burnside, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch hair salons & barbers · 498 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Aroha SalonNot in these results
Google search and trafficChristchurch hair salons & barbers · 498 businesses
You are #212 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Aroha Salon's opening hours partly match local demand but leave notable gaps. All 31 well-aligned peak hours fall into key lunchtime and late-morning slots, yet 40 popular hours are missed. No low-demand open hours were identified, so current schedule is efficient where open. Adjusting a few midday hours could capture local lunchtime demand and improve the low health score.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
4.0Room to grow
What customers seeWhere you rank
9:41
Aroha Salon
OverviewReviewsPhotosAbout
Hours 1
MondayClosed
Tuesday9:30am-5pm
Wednesday9:30am-5pm
Thursday9:30am-5pm
Friday9:30am-5pm
Saturday10am-1pm
SundayClosed
Opening hoursChristchurch hair salons & barbers · 498 businesses
You are #301 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 43 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#414of 498 Christchurch hair salons & barbers
9:41
Christchurch hair salons & barbersOverall · 498 businesses
You are #414 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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