marketbaseExclusive Marketbase Report
Prepared for

At the Vets

Veterinarian · Sydenham, Christchurch

What your customers see when they look for you, and where that puts you among 64 Christchurch vets.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch vets · 64 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

At the Vets

Veterinarian · Sydenham, Christchurch

Where you stand#27of 64 vets
Overall health5.9/10across the eight areas

Going well

02Reviews8.907Google search and traffic8.903Map positions7.608Opening hours7.501Google listing7.1

Where we can help

04Listings and social1.405Facebook page1.306Your website-
How AI describes youMarketbase business report

What AI tells people about you

At the Vets is a veterinary clinic in Sydenham, Christchurch, providing veterinary care for companion animals. The clinic offers routine services such as kitten vaccinations and has performed surgical procedures including treatment for egg binding. Reviewers note a caring clinical team and a bright, open reception area, and many clients report long-term trust in the practice.

At the Vets is a veterinary clinic located in the Sydenham suburb of Christchurch. The clinic presents itself as a local practice serving companion animals and small pets from the surrounding community.

Services described in reviews include routine preventive care such as kitten vaccinations and surgical procedures, with at least one reported operation for egg binding. Reviews reference care for cats and poultry, indicating an ability to treat a range of small-animal patients, and they mention both veterinarians and nursing staff by role.

Customers commonly describe the experience as caring and compassionate, with a bright, open reception and waiting area. Reviewers state they trust the clinic for ongoing care, cite positive interactions with vets and nurses, and note long-term relationships with the team. Recent reviews highlight satisfaction with clinical outcomes and ongoing preventive appointments.

As a local Sydenham veterinary clinic, At the Vets is characterised by routine preventive services, surgical capability for small-animal conditions, and a client base that emphasises continuity of care and a personable team. Those seeking veterinary care in Christchurch may find a familiar, community-oriented clinic with experience across common companion-animal needs.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

The overall health is 6.5 out of 10, indicating above average performance for a Google Business Listing. The listing shows strong basics like a claimed listing, open-for-business status, a visible title, a website link, and a phone number. The most important improvement is to add a meaningful description to better communicate services and strengths to potential customers.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    Category fitYour category set is one of the better-fitted in this market, so you are eligible for nearly every search happening around you.
11 checks on your Google listing. You're seeing 5 of them.
7.1Good
What customers seeWhere you rank
9:41
Tiles © Esri
At the Vets
At the Vets✓✓
4.6 ★★★★★ (478)
Veterinarian · Sydenham2
Open 6 days · late Mon, Tue, Wed, Thu and Fri ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingChristchurch vets · 64 businesses
You are #19 for your Google listing
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

At the Vets shows an overall healthy Google review profile with a 6.7/10 health score and strong social proof. The key achievement is a top-10% total review count, indicating solid reputation in the local market. Opportunities include improving response rate, sustaining rating confidence, and nudging the star rating toward the midpoint by refining the client experience.

Strengths

  • ✓
    Review countYou hold one of the deepest review banks in this market - social proof that does its own selling.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
4 checks on your reviews. You're seeing all of them.
8.9Strong
What customers seeWhere you rank
9:41
At the Vets
OverviewReviewsPhotosAbout
4.6★★★★★478 reviews ✓
5
4
3
2
13
rabbits 36rabbit care 16guinea pig care 10euthanasia 6affordable 6exotic vet 3
2How far your rating and your review count together can be trusted
S
Sheryl L.★★★★ · 7 years ago

Great pub and restaurant. Only downside is that the female toilets are way too far from the bar

Response from the owner1

Ummm, we are a veterinary clinic?! No bar, but we do have a toilet

S
shaz M.★ · 7 years ago

Very expensive, ended up putting my wee rabbit down after he was poorly. I Know it can be touch and go but they didn't even place him in the box nicely I freaked out when opening it. They could of made him look at ease before the Rig set i...

Response from the owner

We are sorry you feel like this Sharon. Unfortunately all animals do look a lot different after they pass. Your rabbit was presented to us gravely ill, underweight, with dental disease and flyblown....

Google reviewsChristchurch vets · 64 businesses
You are #8 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

The overall health of the Maps Search performance for At the Vets is 7.0 out of 10, indicating above average visibility in Google Maps. The top findings show strong rankings for core local terms such as veterinarian in Sydenham and animal hospital in Sydenham, with solid positions in related suburbs. Opportunities exist to broaden presence across additional suburbs while maintaining current momentum.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
7.6Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
veterinarian
1Top three for "veterinarian" in 3 suburbs, seen in 31
1
At the Vets24.6 ★ (478) · Veterinarian
2
Cashmere Veterinary Clinic4.8 ★ (230) · Veterinarian
3
After Hours Veterinary Clinic3.6 ★ (209) · Veterinarian
4
Veterinary Specialists Aotearoa4.9 ★ (79) · Veterinarian
Map positionsChristchurch vets · 64 businesses
You are #16 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

At the Vets shows very low overall health in Marketbase's social presence assessment, indicating limited visibility across key platforms. However, Instagram is outstanding with a very high trust score, reflecting strong engagement and branding. The main finding is that social profiles beyond Instagram are missing and need activation to improve local discoverability and credibility.

Strengths

  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 4 of them.
1.4Room to grow
What customers seeWhere you rank
9:41
Gat the vets sydenham
AllImagesMapsNews
Instagramatthevets_chchAt the Vets | Instagram✓
Best For Pet Clinichornby-veterinary-centreFound through search, not linked from anything you own
FacebookNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch vets · 64 businesses
You are #55 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokBest For Pet ClinicYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
1.3Room to grow
What customers seeWhere you rank
9:41
facebook
at the vets sydenham
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch vets · 64 businesses
You are #56 for your Facebook page
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

At the Vets shows a healthy on-page SEO profile with a 7.0 out of 10 health score, indicating above-average technical performance. Key strengths include a properly sized title tag and the presence of an H1, plus a valid favicon and adequate content length. The clinic benefits from clear core messaging that supports trust with clients while technical foundations remain solid.

Strengths

  • ✓
    The shape of your link profileYour links come from about as wide a range of sites as anything in this market, and the mix of link types looks entirely natural.
  • ✓
    Page titleYour home page headline fits a search result exactly, so the whole line reads to someone scanning a page of results rather than cutting off mid-phrase.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    Meta descriptionThe summary under your name in search results is either too brief to say anything or long enough that Google cuts it mid-sentence.
  • 2
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 3
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒atthevets.co.nz✓3
✓The shape of your link profile
✓Page title
1Meta description
2On-page score
Your websiteChristchurch vets · 64 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
See the full website report
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

At the Vets shows a very high health for website traffic, indicating strong organic visibility and value. The strongest findings are the high organic traffic value and top local rankings, with organic traffic total also in the local top 10 percent. This suggests solid performance but signals opportunities in paid channels for future growth.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
8.9Strong
What customers seeWhere you rank
9:41
Gvet sydenham
AllMapsImagesShopping
321No ads from you on any search
www.brimbankvet.com.auBrimbank Veterinary Clinic and Hospital
cashmerevet.co.nzCashmere Vet Clinic - 118 Colombo St, Sydenham - (03) 332 ...
atthevets.co.nzWelcome to At The Vets Veterinary Clinic - Christchurch

Call now on 03 332 6632. Call now on 03 332 6632 We're open today from 8:00 AM - 7:00 PM. We're open today from 9:00 AM - 3:00 PM … 406 Brougham Street, ...

sydvets.vetstreet.comSydenham Veterinary Services
About 3,574 visits a month from search, across 725 searches
Google search and trafficChristchurch vets · 64 businesses
You are #8 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

At the Vets' opening hours largely match local demand in weekday afternoons, especially Tuesday and Thursday 3-4pm and Wednesday 4pm when searches peak. However, several popular windows fall outside open hours: Saturday mornings and mid‑afternoons and early weekday mornings. No open hours fall in low‑demand periods, so wasted hours are not evident; missed high‑demand windows present the main commercial opportunity.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
7.5Good
What customers seeWhere you rank
9:41
At the Vets
OverviewReviewsPhotosAbout
Hours 1
Monday8am-7pm
Tuesday8am-7pm
Wednesday8am-7pm
Thursday8am-7pm
Friday8am-7pm
Saturday9am-3pm
SundayClosed
Popular times Tuesday · Sydenham
8a9a10a11a12p1p2p3p4p5p6p
When people in Sydenham look   You are shut
Opening hoursChristchurch vets · 64 businesses
You are #17 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#27of 64 Christchurch vets
9:41
Christchurch vetsOverall · 64 businesses
You are #27 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 64 vets in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for