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Axess Finance

Mortgage broker · Richmond (Christchurch City), Christchurch

What your customers see when they look for you, and where that puts you among 123 Christchurch mortgage brokers.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch mortgage brokers · 123 businesses
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Executive summaryExclusive Marketbase business report

Axess Finance

Mortgage broker · Richmond (Christchurch City), Christchurch

Where you stand#119of 123 mortgage brokers
Overall health0.3/10across the eight areas

Going well

08Opening hours10.0

Where we can help

04Listings and social4.303Map positions2.505Facebook page2.102Reviews1.001Google listing0.407Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Axess Finance is a mortgage broker based in Edgeware, Christchurch. The firm arranges home lending and related finance services for local customers, and communicates through online channels including social media. Clients report timely responses and initial contact via Facebook, and the company presents itself as a local broker serving buyers and homeowners across the Christchurch area.

Axess Finance is a mortgage broker located in Edgeware, Christchurch. The firm arranges mortgage and home-lending services for buyers and homeowners across the local area, operating from the Edgeware community and working with clients on their borrowing needs.

The brokerage focuses on mortgage broking and related finance services, helping clients with loan sourcing, lender options and finance applications. Communication channels include online contact and social media, which the company uses to reach and engage local customers.

Customers tend to experience prompt responses and timely communication, and the review snapshot notes initial contact via Facebook. The overall average rating is four stars, indicating generally positive client feedback about responsiveness and engagement.

Locally, Axess Finance positions itself as a Christchurch mortgage broker that combines mortgage broking services with accessible online contact methods. That combination, alongside the pattern of timely replies noted in reviews, shapes what customers can expect when seeking mortgage assistance in the Edgeware area.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Axess Finance's Google Business Listing shows a very low health score, indicating incomplete profile setup. The listing already includes a title, phone number, full address, and a main image, which helps local visibility. Key findings highlight strong basic contact details and location, but gaps exist in claimed status, website link, description, photos, and logo. Addressing these could improve trust and engagement.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
0.4Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Axess Finance
Axess Finance1✓
Own this business?
4.0 ★★★★★ (1)
Mortgage broker · Richmond (Christchurch City)
Open 5 days ✓
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch mortgage brokers · 123 businesses
You are #118 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Axess Finance shows a very low health score on Google reviews, with room to improve in engagement and rating momentum. The top opportunities indicate that the business should respond to reviews, encourage more feedback, and continue earning higher ratings as trust builds with customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
4 checks on your reviews. You're seeing 3 of them.
1.0Room to grow
What customers seeWhere you rank
9:41
Axess Finance
OverviewReviewsPhotosAbout
4.0★★★★★1 review
5
4
3
2
13
1How far your rating and your review count together can be trusted
Google reviewsChristchurch mortgage brokers · 123 businesses
You are #111 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Axess Finance shows a low overall health score of 2.8 out of 10 for Google Maps search performance, indicating limited visibility across city-wide results. The strongest areas are top five rankings for core queries such as finance broker in edgeware and mortgage broker in edgeware, with several opportunities to lift local presence in the borough area.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbWe are not seeing you in Maps searches in your own suburb, which is the search a customer standing a street away actually makes.
2 checks on your map positions. You're seeing both.
2.5Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
finance broker
1Top three for "finance broker" in 1 suburb, seen in 3
1
Three Pillars Finance5.0 ★ (31) · Mortgage broker
2
Craig Brown - Mortgage Adviser, Guardian Smith Christchurch5.0 ★ (5) · Mortgage broker
3
Platinum Finance4.9 ★ (446) · Mortgage broker
4
Sentinel Wealth - Brendon Thornley5.0 ★ (22) · Mortgage broker
↓
Axess Finance2Further down, below the first results
Map positionsChristchurch mortgage brokers · 123 businesses
You are #93 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Axess Finance shows a below-average health in the Citations & Social Presence area, with room to build a stronger local footprint. The strongest current results come from Facebook, which has a very high trust score, and a well-maintained LinkedIn Company listing. This indicates solid basics but suggests attention to other profiles to reach more customers.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    ServiceFinder ProfileWe can see your ServiceFinder Profile listing (https://servicefinder.co.nz/Axess-Finance-242384) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
4.3Room to grow
What customers seeWhere you rank
9:41
Gaxess finance richmond (christchurch city)
AllImagesMapsNews
ServiceFinderAxess-Finance-242384Axess Finance | ServiceFinder✓
FacebookaxessnewzealandAxess Finance | Facebook✓
LinkedInaxessgroupAxess Finance | LinkedIn
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch mortgage brokers · 123 businesses
You are #71 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokServiceFinderLinkedInYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A cover photoYour page opens with a cover photo rather than a blank banner, so the first impression a visitor gets is your own work.

Top three opportunities

  • 1
    Where your page link pointsNothing in your page details points at a website, so a visitor who has read your posts and wants prices, hours or a booking form has nowhere to go next but back to search - where your competitors are waiting.
  • 2
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 3
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
6 checks on your Facebook page. You're seeing 5 of them.
2.1Room to grow
What customers seeWhere you rank
9:41
facebook
✓
axessnewzealand✓
0 followers
FollowMessage
PostsAboutPhotosReviews
Facebook pageChristchurch mortgage brokers · 123 businesses
You are #97 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gaxess finance website
AllMapsImagesNews
Google Mapsgoogle.com › mapsAxess Finance - Richmond (Christchurch City), Christchurch
Your websiteNo website of your own1
Your websiteChristchurch mortgage brokers · 123 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Axess FinanceNot in these results
Google search and trafficChristchurch mortgage brokers · 123 businesses
You are #77 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Axess Finance's published hours show partial alignment with local demand. The firm is open during some high-demand windows via online channels and social media contact, but also closed during notable peak hours and open in low-demand periods, creating inefficiencies. Local demand data was limited; recommendations focus on shifting a small number of hours toward observed peak search times and emphasising quick online response when closed.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
10.0Strong
What customers seeWhere you rank
9:41
Axess Finance
OverviewReviewsPhotosAbout
Hours 1
Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch mortgage brokers · 123 businesses
You are #1 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 41 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#119of 123 Christchurch mortgage brokers
9:41
Christchurch mortgage brokersOverall · 123 businesses
You are #119 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 123 mortgage brokers in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

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