marketbaseExclusive Marketbase ReportRetirement community · Woolston, Christchurch
What your customers see when they look for you, and where that puts you among 96 Christchurch retirement villages.
Retirement community · Woolston, Christchurch
Brookhaven Retirement Village in Woolston, Christchurch combines a rest home, specialist dementia wings and a village of retirement villas on established grounds. Bedrooms and villas include ensuites and residents are encouraged to personalise their rooms. The site features accessible courtyards, lawns and gardens and a 24-hour registered nurse is on call.
Brookhaven Retirement Village in Woolston, Christchurch provides a rest home, specialist dementia wings and a community of retirement villas within a single facility. The site is set among established lawns and gardens with views toward the Port Hills and accessible outdoor spaces for residents.
The village describes large rest home bedrooms with ensuites and villas with comfortable bedrooms, ensuites and spacious living and dining rooms. The dementia wings offer secure, extra-care environments and staff provide tailored care to meet individual needs. A registered nurse is on call 24 hours a day and a diversional therapist runs a comprehensive activity programme that includes regular activities, outings and social events.
Customer feedback shows a mix of experiences. Some recent comments praise attentive care, respect and the food, along with active engagement through the programme. Other reviewers raise concerns about management, staffing levels and difficulties contacting residents by phone. Responses from the operator appear in some review threads.
Locally, Brookhaven is presented as a full-service retirement village and care facility that combines residential villas, rest home and dementia care on one landscaped site. Its combination of 24-hour clinical cover, on-site activity programming and accessible grounds are the practical features likely to influence how clients and families choose between care options in Christchurch.
Brookhaven Rest Home and Retirement Village houses a rest home, specialist dementia wings, and a community of retirement villas in one facility. Rest home bedrooms are all large and include ensuites. Residents are encouraged to make their space their own, by using personal furniture and treasured items. Grounds are well-established and thoughtfully designed so that courtyards, lawns and gardens are easily accessible and enjoyed. Villas feature comfortable bedrooms complete with ensuite, spacious living and dining rooms. The Dementia wings offer extra care to those who need it, in a safe and secure environment. Staff provide tailored care appropriate to specific individual needs.
marketbaseCannot contact residents by phone, inadequate response to allow communication for residents is poor
We're sorry you had an issue communicating with a resident. There may be times we ask you to ring back if all the resident phones are in use at the same time.
I have just had 2 weeks respite care at Brookhaven Retirement village, the care,respect, food my god amazing every 2 hrs something to eat and drink. All staff are special and so much care to everyone ❤ a great insight for me and I truly wou...
Thank you for your kind words
marketbasemarketbasemarketbasemarketbasemarketbaseContact. 29 Alport Place, Woolston, Christchurch Phone 03 384 5046, Fax 03 384 5046. Email [email protected]. Please contact us if you have any ... Read more
marketbasemarketbaseThese are your top 17 opportunities, from the 76 checks we run on every business. Tick any of them to see where it takes you.
We're not. Here's how we're different →
"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."
