marketbaseExclusive Marketbase Report
Prepared for

Casabella Beauty & Massage Salon

Skin care clinic · St Albans, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Casabella Beauty & Massage Salon

Skin care clinic · St Albans, Christchurch

Where you stand#353of 570 beauty businesses
Overall health3.8/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Casabella Beauty & Massage Salon is a beauty and massage studio in St Albans, Christchurch, offering facials, advanced skin care, hair removal and a range of massages. The salon has qualified therapists, including ITEC and laser diplomas, and presents a calm, pampering environment. Customers frequently note friendly, skilled staff and relaxing, professional treatments tailored to individual needs.

Casabella Beauty & Massage Salon operates from St Albans in Christchurch, providing a suite of beauty and wellness services. The salon describes itself as staffed by certified professionals with qualifications such as ITEC Level 2 and a Level 4 Laser & Intense Pulsed Diploma. Treatments listed include advanced skin care, hair removal, rejuvenating facials and a variety of massages.

Services focus on skin and relaxation therapies, with clients able to book facials, massage packages and specialist hair removal. The salon notes experience in both therapeutic and pampering treatments, and the team emphasises professional qualifications and tailored care. Treatment lengths vary, with options such as combined massage and facial packages.

Customer feedback themes include friendly, welcoming therapists, skilled practitioners and relaxing, high-quality facials and massages. Reviewers commonly mention specific staff by name for manicure, massage and facial services, and report punctual, accommodating service, with one noting helpful parking options for clients. The average review rating is 4.5.

Locally, Casabella positions itself as a St Albans salon offering a mix of advanced skin care and relaxation treatments delivered by qualified staff. The combination of training credentials, a broad treatment menu and consistently warm client feedback helps distinguish the salon within its neighbourhood.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Casabella Beauty & Massage Salon shows solid basic listing data with a health score of 4.8/10. Strengths include a claimed listing, open-for-business status, a visible phone number and full address, supporting easy contact and location. The standout opportunities are adding a website link, while the description and photo count are already strong. Focus on completing the website link and maintaining robust visuals.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 2
    Description lengthYour description is one of the fuller ones in this market, which means a customer comparing you side by side has more of your case in front of them than most.
  • 3
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 6 of them.
5.8Room to grow
9:41
Tiles © Esri
3
Casabella Beauty & Massage Salon✓✓
4.5 ★★★★★ (44)
Skin care clinic · St Albans
Open 7 days ✓
DirectionsCall No website 1
OverviewReviewsPhotosAbout
From the business

Discover Casa Bella Massage & Beauty Salon, where a tranquil escape and expert care await you. Since opening in 2010, this St. Albans sanctuary has been dedicated to providing exceptional beauty and wellness services. Our team of certified professionals, holding qualifications such as the ITEC Level 2 Merit Beauty Specialists Certificate and Level 4 Merit Laser & Intense Pulsed Diploma, ensures a high standard of care. We offer a comprehensive menu of treatments, from advanced skin care and hair removal to rejuvenating facials and a variety of relaxing massages. Step into a world of pampering and professionalism, where every service is tailored to enhance your natural beauty and well-being.

2
Google listingChristchurch beauty · 570 businesses
You are #240 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

Casabella Beauty & Massage Salon shows an average health score of 5.0/10 on Google reviews, indicating moderate performance with room for improvement. The business has a solid start with at least one review, a credible response rate above a quarter of peers, and a level of trust reflected by its upper‑median total reviews. Overall health is mid‑level, warranting focused actions.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
4 checks on your reviews. You're seeing 3 of them.
5.2Room to grow
9:41
Casabella Beauty & Massage Salon
OverviewReviewsPhotosAbout
4.5★★★★★44 reviews
5
4
3
2
11
accommodating staff 5
2How far your rating and your review count together can be trusted
S
Sammi L.★★★★★ · 2 years ago

Lois was very friendly, knowledgeable & lovely. The Hot stone massage was Amazing. I was so relaxed I fell asleep a few times during my massage. I was lucky to come across her establishment on Bookme as Casa Bella isn't local to me. Well wo...

Response from the owner3

🤗🤗☺️ Thanks so much, your positive feedback. It is my pleasure to provide services to my polite and friendly customer(s). Thanks again. Don't forget to stretch your body after you been watching t...

E
Elke W.★★★★★ · 2 years ago

I had an amazing experience with Lois, enjoying a 90 minute hot stone massage. She certainly has comprehensive knowledge and experience in bodywork and makes her clients feel welcome, asking all the right questions to make for a massage sui...

Response from the owner

Thank you for your kind words! I am glad to have you as my customer and to see that you’re enjoying the 90 mins hot stone massage. Your feedback; it means a lot to me. Cheers! I'll continue impro...

Google reviewsChristchurch beauty · 570 businesses
You are #275 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

Casabella Beauty & Massage Salon shows a very low overall health score for Google Maps search at 1.0 out of 10, indicating limited visibility. The strongest performance comes from a few top keywords such as waxing hair removal service in edgeware and beautician in edgeware, which position the business in relevant searches. There is room to grow in local maps results and in Borough searches.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
1.3Room to grow
9:41
1234Tiles © Esri
1Seen in 2 searches across Christchurch, top three in none
1
Beauty with Grace St Albans4.8 ★ (174) · Skin care clinic
2
Afterglow Beauty NZ5.0 ★ (69) · Skin care clinic
3
Merivale Health & Beauty Clinique5.0 ★ (60) · Skin care clinic
4
Blush Skin Clinic Christchurch4.9 ★ (178) · Skin care clinic
↓
Casabella Beauty & Massage Salon2Further down, below the first results
Map positionsChristchurch beauty · 570 businesses
You are #498 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

Casabella Beauty & Massage Salon shows a moderate overall digital health with notable strength on Facebook and Fresha, but gaps on TikTok, Neighbourly, Yellow and NoSecretSalon limit reach. The strongest asset is the very high-trust Facebook presence; opportunities lie in attracting broader local profiles and exploring short-form video to engage younger audiences.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 4 of them.
1.5Room to grow
9:41
Gcasabella beauty & massage salon st albans
AllImagesMapsNews
Facebookcasabella.beauty.nzCasabella Beauty & Massage Salon | Facebook✓
Freshacasa-bella-massage-beauty-salon-christchurch-973-colombo-street-y8jmq7wyCasabella Beauty & Massage Salon | Fresha
LinkedInlois-lam-a284a011bCasabella Beauty & Massage Salon | LinkedIn
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #482 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokFreshaLinkedInYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
  • 2
    What your page says about youYour intro is shorter than half the pages here.
  • 3
    Where your page link pointsYour page points customers at a booking system or directory rather than a site of your own.
8 checks on your Facebook page. You're seeing 6 of them.
7.7Good
9:41
facebook
casabella.beauty.nz✓
558 followers 1
Qualified :ITEC LEVEL 4 Laser & Intense Pulsed Light Diploma ITEC LEVEL 2 Beauty Specialist2
FollowMessage
🌐 fresha.com/book-now/casa-bella-beauty-massage-xuf4hxij/services?lid=394411&eid=1155127&pId=3679693
☎ +64 22 676 1173✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #130 for your Facebook page
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
9:41
🔒fresha.com132
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
9:41
Gear piercing st albans
AllMapsImagesShopping
No ads from you on any search
www.stalbanspharmacy.co.nzin store services - St Albans Pharmacy
www.fresha.comBest Body Piercing near me in St Albans, Christchurch

Find local body piercing shops near you in St Albans. Compare photos, reviews, prices, menus & opening hours. Book & pay online.

www.fresha.comBest Body Piercing near me in Saint Albans, Christchurch

Find local body piercing shops near you in Saint Albans. Compare photos, reviews, prices, menus & opening hours. Book & pay online.

Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to keep it that way →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Casabella Beauty & Massage Salon's published hours largely match Christchurch demand peaks, with most high-demand slots open and no low-demand open hours. Strong alignment appears midweek and on Saturday afternoons, supporting existing scheduling. However several high-demand morning slots are closed, representing missed bookings. Adjusting a few morning openings on key days could capture more customers without adding off-peak costs.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.4Strong
9:41
Casabella Beauty & Massage Salon
OverviewReviewsPhotosAbout
Hours 1
Monday10am-7pm
Tuesday10am-8pm
Wednesday10am-8pm
Thursday10am-8pm
Friday11am-8:30pm
Saturday12pm-8:30pm
Sunday1pm-8pm
Popular times Wednesday · St Albans
6a7a8a9a10a11a12p1p2p3p4p5p6p
When people in St Albans look   You are shut
Opening hoursChristchurch beauty · 570 businesses
You are #92 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 43 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#353of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #353 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 570 beauty businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for