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Chan and Associates

Accountant · Riccarton, Christchurch

What your customers see when they look for you, and where that puts you among 245 Christchurch accountants.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch accountants · 245 businesses
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Executive summaryExclusive Marketbase business report

Chan and Associates

Accountant · Riccarton, Christchurch

Where you stand#123of 245 accountants
Overall health5.0/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Chan and Associates is a Riccarton, Christchurch accounting firm helping local businesses and investors navigate accounting and tax. They provide clear advice, sharp insights and practical solutions aimed at reducing confusion so clients can focus on running their operations. Clients note long-term relationships and responsive problem solving as features of the practice.

Chan and Associates is an accounting practice based in Riccarton, Christchurch, serving local businesses and investors. The firm presents itself as focused on accounting and tax support, with an emphasis on clear, practical communication to help clients understand their financial position.

The firm describes services around accounting, tax advice and practical business solutions. Their stated approach centres on delivering clear advice and sharp insights, with work intended to remove complexity from tax and accounting matters and provide clients with usable information to guide decisions.

Customer feedback highlights long-term relationships and a willingness to tackle complex issues. Reviews note that clients have used the same accountants for decades and that the firm has handled a wide range of problems presented over time. Customers tend to describe interactions as reliable, problem-focused and grounded in practical experience, with recommendations coming from sustained satisfaction.

Locally, Chan and Associates positions itself as a Riccarton accounting option for business owners and investors who prefer straightforward guidance and continuity of service. The practice's emphasis on clarity of advice, practical solutions and a track record of long-standing client relationships is presented as a practical reason for local clients to consider their services.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Chan and Associates shows a healthy Google Business listing with a 7.7/10 health score, indicating solid completeness and helpful local presence. The business has a claimed listing, open-for-business status, a website link, a visible listing title, and a phone number, which supports easy customer contact. The top finding is that the description still lags behind peers, suggesting room for concise, sharper messaging.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top opportunity

  • 1
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
11 checks on your Google listing. You're seeing 4 of them.
8.4Strong
9:41
Tiles © Esri
Chan and Associates✓✓
5.0 ★★★★★ (1)
Accountant · Riccarton
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

We help Christchurch businesses and investors navigate accounting and tax without the confusion. Clear advice, sharp insights, and practical solutions—so you can focus on running your business with confidence.

1
Google listingChristchurch accountants · 245 businesses
You are #39 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Chan and Associates shows moderate overall health in Google reviews with a 5.4/10 score and an early but positive trend. The top achievement is a stellar star rating in the top 10%, indicating strong client satisfaction. The business should maintain this strength while starting to engage with reviewers to support growth.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
5.9Room to grow
9:41
Chan and Associates
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch accountants · 245 businesses
You are #102 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Chan and Associates shows a healthy Google Maps presence with an overall health score of 8.3 out of 10. The business ranks well in its suburb, Riccarton, and holds several top positions for key accounting keywords, indicating strong local visibility and steady growth potential.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
7.0Good
9:41
1234Tiles © Esri
1Top three for "accountant" in 2 suburbs, seen in 6
1
Sterling Accountants Limited5.0 ★ (5) · Accountant
2
Chan and Associates25.0 ★ (1) · Accountant
3
SBA Small Business Accounting Riccarton4.6 ★ (14) · Accountant
4
WK Advisors and Accountants5.0 ★ (5) · Accountant
Map positionsChristchurch accountants · 245 businesses
You are #73 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Chan and Associates shows a solid health score of 7.2 out of 10, indicating a generally positive social presence. The strongest current asset is a very high-trust Facebook profile, with additional solid LinkedIn profiles for the person and the company. Focus should stay on maintaining these channels while addressing key gaps that limit reach.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    ServiceFinder ProfileWe can see your ServiceFinder Profile listing (https://servicefinder.co.nz/Chan-and-Associates-Limited-50158) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 5 of them.
7.1Good
9:41
Gchan and associates riccarton
AllImagesMapsNews
ServiceFinderChan-and-Associates-Limited-50158Chan and Associates | ServiceFinder✓
White Pagesclifford-chan-co-riccartonChan and Associates | White Pages
LinkedInjeremy-chan-4b4b16baChan and Associates | LinkedIn
FacebookcalcaNZChan and Associates | Facebook✓
NZWAOchan-associates-limitedChan and Associates | NZWAO
Top Lawyerscameron-co-riccarton-office-christchurchFound through search, not linked from anything you own
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch accountants · 245 businesses
You are #71 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokServiceFinderWhite PagesLinkedInYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 3
    What your page says about youYour intro carries more detail than most pages in this market and is doing the work of a short landing page for the visitors who never reach your website.
9 checks on your Facebook page. You're seeing 6 of them.
9.1Strong
9:41
facebook
calcaNZ✓
41 followers 2
Chan & Associates are proudly Christchurch Owned and Operated Chartered Accountants and Tax Consultants, and have been for over two decades! For reputable and reliable services that give you more cont...3
FollowMessage
🌐 calca.co.nz✓
☎ +64 800 005 217✓
PostsAboutPhotosReviews
Facebook pageChristchurch accountants · 245 businesses
You are #23 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Chan and Associates shows a low overall on-page SEO health, with a score of 2.3 out of 10. The site needs foundational fixes to establish a baseline, including the on-page SEO score and missing meta elements. The most important findings are the missing meta description and title tag, and the lack of a favicon, all of which affect visibility and credibility with potential clients.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 2
    Separate sites linking to youNo separate website links to yours.
  • 3
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
23 checks on your website. You're seeing 4 of them.
-Room to grow
9:41
🔒calca.co.nz✓
1On-page score
2Separate sites linking to you
3Meta description
Your websiteChristchurch accountants · 245 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Chan and Associates shows a below-average health for website traffic with a 3.0/10 score. Overall health suggests limited organic and paid traffic, indicating opportunities to improve visibility and attract local clients. Key takeaways: organic traffic value is near zero, and there are no top-100 organic keywords, while paid traffic shows no measurable spend yet.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
9:41
Gaccountant riccarton
AllMapsImagesShopping
No ads from you on any search
sba.co.nzSmall Business Accountant Riccarton
www.wk.co.nzWK Christchurch
calca.co.nzContact us - Chartered Accountants

Chartered Accountants Phone: 03 343 0986 Fax: 03 343 0987 Email: [email protected] Address: 50 Riccarton Road, Riccarton, Christchurch 8011

3
www.mathesonrae.co.nzMatheson Rae Chartered Accountants | Christchurch, NZ
Google search and trafficChristchurch accountants · 245 businesses
You are #144 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Chan and Associates generally aligns office hours with weekday demand but misses several weekend peaks. Strong alignment is concentrated on Thursday mornings and afternoons (9am-3pm), which match high local search interest. The practice is closed during several busy weekend windows, notably Sunday mid-morning to noon and Saturday late afternoon, representing missed commercial opportunities. No open hours fall in low-demand periods.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
9.8Strong
9:41
Chan and Associates
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch accountants · 245 businesses
You are #5 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing1 opportunity

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#123of 245 Christchurch accountants
9:41
Christchurch accountantsOverall · 245 businesses
You are #123 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 245 accountants in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

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