marketbaseExclusive Marketbase Report
Prepared for

City Dental Lounge

Dentist · Auckland City Centre, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

City Dental Lounge

Dentist · Auckland City Centre, Central Auckland

Where you stand#97of 277 dentists
Overall health6.5/10across the eight areas

Going well

02Reviews9.001Google listing8.208Opening hours8.203Map positions8.107Google search and traffic7.5

Where we can help

05Facebook page4.704Listings and social2.406Your website-
How AI describes youMarketbase business report

What AI tells people about you

City Dental Lounge is a general dental practice in Auckland CBD offering routine care, orthodontics, Invisalign, cosmetic dentistry, implants, root canals, gum treatments and hygiene services. The practice uses technology including lasers, Cerec CAD CAM and 3D X-rays, with single-visit crowns and veneers among its treatment options.

City Dental Lounge is a general dental practice in Auckland CBD, providing dental care for routine check-ups, second opinions and specific oral health concerns. The practice describes its approach as comprehensive and focused on supporting a range of oral health needs.

Its services include orthodontics and Invisalign, cosmetic dentistry, single-visit crowns and veneers, dental implants for missing teeth, white fillings, root canals, gum treatments and dental hygiene. Teeth whitening is provided through sister clinic Alba Smile Lounge in Commercial Bay, where whitening and hygiene bundles are available.

Customers describe the team as warm, professional and reassuring. Review themes include thorough care, helpful follow-up and efforts to make treatment comfortable, including for anxious patients. Customers also mention positive experiences with fillings, wisdom tooth removal, crown repairs and orthodontic treatment.

City Dental Lounge combines broad general dental services with technology such as lasers, Cerec CAD CAM and 3D X-rays. Its Auckland CBD location, range of treatment options and focus on a welcoming setting give local customers access to routine, restorative, cosmetic and orthodontic care in one practice.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

City Dental Lounge has a high Google Business Listing health score of 8.2 out of 10. The listing is claimed, open for business, and includes the business name, phone number and website link, giving customers clear ways to identify and contact the practice. The main gap is category fit, as the listing covers less of the local market than nearly every competitor.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
  • 2
    Description lengthYour description is one of the fuller ones in this market, which means a customer comparing you side by side has more of your case in front of them than most.
  • 3
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 6 of them.
8.2Strong
What customers seeWhere you rank
9:41
Tiles © Esri
City Dental Lounge
3
City Dental Lounge✓✓
5.0 ★★★★★ (110)
Dentist · Auckland City Centre1
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

City Dental Lounge is a general dental practice offering a wide range of services to meet all your oral health needs. Our experienced team provides comprehensive care, including orthodontics and Invisalign, cosmetic dentistry, single-visit crowns and veneers, dental implants for missing teeth, white fillings, root canals, gum treatments, and dental hygiene services. We focus on a holistic approach, using advanced technology like lasers, Cerec CAD CAM, and 3D X-rays to ensure accurate diagnostics and high-quality treatment. Whether you're looking for a routine checkup, a second opinion, or trouble-shooting for specific issues, we are here to help. Visit us for expert care in a comfortable and welcoming environment.

2
Google listingCentral Auckland dentists · 277 businesses
You are #50 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

City Dental Lounge has a very high Google Business review health score of 9.0 out of 10. Its star rating and rating confidence are among the strongest in the local market, supported by enough reviews for customers to take the result seriously. The main focus is maintaining review response activity and building a steady flow of new reviews so this strength remains current.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top two opportunities

  • 1
    Response rateYou answer more of your reviews than the middle of this market, so a customer scrolling your page mostly finds you there.
  • 2
    Review countYou hold more reviews than most of this market - depth buyers read as proof.
4 checks on your reviews. You're seeing all of them.
9.0Strong
What customers seeWhere you rank
9:41
City Dental Lounge
OverviewReviewsPhotosAbout
5.0★★★★★110 reviews 2
5
4
3
2
1✓
supportive staff 18welcoming atmosphere 11skilled staff 8invisalign 6comfortable dentist chair 5gentle dentist 3
✓How far your rating and your review count together can be trusted
R
Rae W.★★★★★ · 4 days ago

I am very happy with City Dental. Dr Karen is always very thorough and helpful. She went out of her way to fix a loose crown I had which was discovered after seeing the Hygienist. Staff are very friendly and their follow-up after you hav...

Response from the owner1

Thank you for your lovely feedback! We’re delighted to hear you had such a positive experience We really appreciate your recommendation and look forward to seeing you again!

S
Stacie C.★★★★★ · a month ago

Thanks so much for the professionalism and warmth from the beautiful team. I feel so grateful to have found the most lovely dental lounge ever.

Response from the owner

Thank you so much, Stacie. We’re so pleased you’ve found us and really appreciate your lovely words. It’s wonderful to hear you’ve felt so welcomed and cared for by our team. We look forward to seeing...

Google reviewsCentral Auckland dentists · 277 businesses
You are #28 for your Google reviews
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

City Dental Lounge has a high Maps Search Performance health score of 8.1 out of 10. The business ranks particularly well for cosmetic dentistry and prosthodontist searches, including second position results, as well as hygiene, implants and whitening searches. The main focus is maintaining visibility in Auckland CBD and surrounding suburbs, where small ranking changes may affect customer discovery.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.1Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
prosthodontist
2Top three for "prosthodontist" in 3 suburbs, seen in 18
1
Smile Dental Queen Street4.7 ★ (1,283) · Dentist
2
City Dental Lounge15.0 ★ (110) · Dentist
3
Auckland City Orthodontics CBD5.0 ★ (235) · Dentist
4
Downtown Dental4.9 ★ (26) · Dentist
Map positionsCentral Auckland dentists · 277 businesses
You are #54 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

City Dental Lounge has a low Citations & Social Presence health score of 2.4 out of 10. The main issue is that no active profiles were found on Facebook, Instagram or TikTok, limiting the places where customers can check information or contact the practice. No active ServiceFinder or Yellow listings were found either, reducing visibility for people using local directories.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
15 checks on your listings and social. You're seeing 3 of them.
2.4Room to grow
What customers seeWhere you rank
9:41
Gcity dental lounge auckland city centre
AllImagesMapsNews
Healthpointlumino-the-dentists-city-dental-at-quay-parkCity Dental Lounge | Healthpoint
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
YellowNo listing found
Listings and socialCentral Auckland dentists · 277 businesses
You are #210 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokHealthpointYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

City Dental Lounge has no Facebook page that customers can find, leaving a common pre-purchase check unavailable. In this market, 150 of 277 businesses have a page that can be found, so an absent or unfindable page is unusual. Customers cannot use Facebook to confirm the practice is real, view recent work, or send a message before choosing dental care.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
4.7Room to grow
What customers seeWhere you rank
9:41
facebook
city dental lounge auckland city centre
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageCentral Auckland dentists · 277 businesses
You are #148 for your Facebook page
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    Page titleYour home page headline fits a search result exactly, so the whole line reads to someone scanning a page of results rather than cutting off mid-phrase.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 2
    Separate sites linking to youFewer separate websites link to you than half the businesses here, which means when someone searches for what you do, the businesses with a longer list of vouchers are the ones on the page they actually read.
  • 3
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒citydentallounge.nz✓3
✓Page title
✓Favicon
1On-page score
2Separate sites linking to you
Your websiteCentral Auckland dentists · 277 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
See the full website report
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
7.5Good
What customers seeWhere you rank
9:41
Gdentist parnell
AllMapsImagesShopping
321No ads from you on any search
www.healthpoint.co.nzParnell Dentistry
dentistonparnell.co.nzDentist on Parnell – Dentist on Parnell
www.citydentallounge.nzDentist Parnell | Trusted Local Dental Care

City Dental Lounge offers expert general, cosmetic & emergency dental care. Call us on 09 366 1322.

About 555 visits a month from search, across 66 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #70 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

City Dental Lounge's hours cover 74% of the week's customer traffic, with almost no opening time in quiet periods, so the main gap is Saturday morning. On Saturday from 9am to 3pm, customers find the practice closed while demand is busy. City Dental Lounge should open Saturday from 9am to 1pm, letting customers arrive and be served during the busiest part of that gap.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.2Strong
What customers seeWhere you rank
9:41
City Dental Lounge
OverviewReviewsPhotosAbout
Hours 1
Monday9am-5:30pm
Tuesday8:30am-5:30pm
Wednesday9am-5:30pm
Thursday9am-5:30pm
Friday9am-5:30pm
SaturdayClosed
SundayClosed
Popular times Sunday · Auckland City Centre
9a10a11a12p1p2p3p4p5p
When people in Auckland City Centre look   You are shut
Opening hoursCentral Auckland dentists · 277 businesses
You are #50 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews2 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#97of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #97 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 277 dentists in Central Auckland, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for