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City Hair Salon

Hairdresser · Upper Riccarton, Christchurch

What your customers see when they look for you, and where that puts you among 498 Christchurch hair salons & barbers.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch hair salons & barbers · 498 businesses
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Executive summaryExclusive Marketbase business report

City Hair Salon

Hairdresser · Upper Riccarton, Christchurch

Where you stand#316of 498 hair salons & barbers
Overall health3.7/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

City Hair Salon is a hair salon in Upper Riccarton, Christchurch, offering haircuts and event styling. The salon is known for professional, friendly service and staff who give personalised advice. Customers often note a warm, caring atmosphere and small touches like a complimentary biscuit during visits.

City Hair Salon is a hair salon located in Upper Riccarton, Christchurch, providing haircuts and event styling to local clients. The salon's offering centres on standard salon services delivered from its Christchurch location.

The salon describes itself as providing haircuts and event styling, with staff who offer personalised advice on suitable styles. Reviews indicate the team handles a range of hair types and helps customers choose flattering cuts when clients are unsure.

Customers commonly report professional, friendly service, mentioning a caring, humorous approach from staff and attentive customer care. Several reviews note helpful guidance during appointments and small hospitality touches such as a complimentary biscuit during visits.

City Hair Salon is distinguished locally by its focus on personalised consultations for haircuts and event styling and by a customer experience that reviewers describe as warm and attentive. Its Upper Riccarton location serves neighbourhood clients seeking practical styling and a relaxed salon environment.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

City Hair Salon shows above-average health on Google Business Listing with a 6.3/10. The listing already provides essential contact details and is claimed, which supports customer trust. The most impactful findings are: a website link and a visible phone number, and an open-for-business status, but there is room to improve the description and add more high-quality photos to strengthen discovery.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
6.3Good
9:41
Tiles © Esri
2
City Hair Salon✓✓
4.2 ★★★★★ (119)
Hairdresser · Upper Riccarton3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingChristchurch hair salons & barbers · 498 businesses
You are #185 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

City Hair Salon shows overall health is low on Google reviews, with a 2.5/10 health score. Key finding is no responses to reviews, undermining customer trust, alongside a solid start with at least one review. Encouraging momentum comes from maintaining positive reviews while beginning to engage publicly with feedback.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
4 checks on your reviews. You're seeing 3 of them.
4.3Room to grow
9:41
City Hair Salon
OverviewReviewsPhotosAbout
4.2★★★★★119 reviews
5
4
3
2
12
friendly staff 29hairstyling 6value for money 3haircut quality 3appointment 3hair coloring 2
3How far your rating and your review count together can be trusted
Google reviewsChristchurch hair salons & barbers · 498 businesses
You are #286 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

City Hair Salon shows a high overall health score of 7.8, indicating strong visibility in Google Maps searches. The strongest finding is the top 25% local presence in the suburb/borough, with opportunities to push into the top 10% by refining the Google Business Listing. Aggregated map results are steady, suggesting effective but improvable local reach.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
7.8Good
9:41
1234Tiles © Esri
1Top three for "hair salon" in 1 suburb, seen in 5
1
Zaga Hair Lounge4.7 ★ (303) · Hairdresser
2
My Hair & Beauty4.7 ★ (499) · Hairdresser
3
City Hair Salon24.2 ★ (119) · Hairdresser
4
J&K Hair Design4.7 ★ (45) · Hairdresser
Map positionsChristchurch hair salons & barbers · 498 businesses
You are #112 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

City Hair Salon shows strong online presence on Facebook and Fresha, with room for growth on Instagram, TikTok, Neighbourly and Yellow. Overall health score is 4.9/10, indicating moderate presence but potential to improve local visibility and trust across platforms.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Yellow ProfileWe can see your Yellow Profile listing (https://yellow.co.nz/y/city-hair-salon-579440919) found via: Google search results.
  • ✓
    Fresha ProfileWe can see your Fresha Profile listing (https://fresha.com/city-hair-salon-394riccarton-road-christchurch-ovPQ3Q) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 6 of them.
3.4Room to grow
9:41
Gcity hair salon upper riccarton
AllImagesMapsNews
FacebookCity-Hair-Salon-213298902041227City Hair Salon | Facebook✓
Freshalp/en/bt/hair-salons/in/nz-christchurch/upper-riccartonCity Hair Salon | Fresha✓
White Pagescity-hair-salon-upperCity Hair Salon | White Pages
Yellowcity-hair-salon-579440919City Hair Salon | Yellow✓
GrabOnechristchurch/beauty-massage-spa/hairdressing-haircutsFound through search, not linked from anything you own
Instagram__jordanjamessCity Hair Salon | Instagram1
Tiktok@christchurchgalCity Hair Salon | Tiktok2
NeighbourlyNo listing found3
Listings and socialChristchurch hair salons & barbers · 498 businesses
You are #328 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokFreshaWhite PagesYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 2
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 3
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
9 checks on your Facebook page. You're seeing 6 of them.
2.8Room to grow
9:41
facebook
people1
689 followers 3
For that Look You Always Wanted2
FollowMessage
★ 9 reviews · recommended
🌐 maps.google.com
☎ +64 3-341 6310✓
PostsAboutPhotosReviews
Facebook pageChristchurch hair salons & barbers · 498 businesses
You are #358 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
9:41
🔒google.com132
Your websiteChristchurch hair salons & barbers · 498 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
9:41
G
AllMapsImagesShopping
No ads from you on any search
City Hair SalonNot in these results
Google search and trafficChristchurch hair salons & barbers · 498 businesses
You are #212 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

City Hair Salon's published hours partially match local demand: several mid-morning and lunchtime weekend and Tuesday slots are open during strong demand, but there are notable missed opportunities on Thursday afternoons and Sunday mid-afternoon. Total weekly open hours are 40 with 40 well-aligned peak hours and 31 missed high-demand hours. No low-demand open hours were identified.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
5.2Room to grow
9:41
City Hair Salon
OverviewReviewsPhotosAbout
Hours 1
Monday9:30am-6pm
Tuesday9:30am-6pm
Wednesday9:30am-6pm
ThursdayClosed
Friday9:30am-6pm
Saturday9:30am-6pm
SundayClosed
Opening hoursChristchurch hair salons & barbers · 498 businesses
You are #241 for opening hours
See how to fix it →
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Checked on
Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#316of 498 Christchurch hair salons & barbers
9:41
Christchurch hair salons & barbersOverall · 498 businesses
You are #316 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 498 hair salons & barbers in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

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