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Epsom Dental Centre

Dentist · Epsom, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Epsom Dental Centre

Dentist · Epsom, Central Auckland

Where you stand#134of 277 dentists
Overall health5.2/10across the eight areas

Going well

08Opening hours8.703Map positions7.802Reviews6.3

Where we can help

07Google search and traffic5.901Google listing5.505Facebook page4.704Listings and social2.406Your website-
How AI describes youMarketbase business report

What AI tells people about you

Epsom Dental Centre is a family dental clinic in Epsom, Auckland, located in the Empire Building above Little Jimmy's. It provides general and restorative dental care, including examinations, hygiene, fillings, root canals, crowns and emergency treatment. The clinic has served the local community for decades and now operates under Dr Joe Yen.

Epsom Dental Centre is a family dental clinic in Epsom, Auckland, based in the Empire Building above Little Jimmy's. Entry is via the green stairs on Empire Road, on a historical dental site that has served the area since the 1930s. Saturday appointments are available by arrangement.

The clinic provides examinations, hygiene appointments, fillings, root canals, crowns, veneers, bridges, extractions and implants. It also offers emergency treatments, ACC services, and dental care for secondary school students and Work and Income clients. The practice has reopened following refurbishment.

Customers describe the team as friendly, caring and thorough. Review themes include prompt help with severe dental pain, follow-up after treatment, support during unexpected dental issues and an approach that helps patients feel at ease. Reviews also mention positive experiences with hygiene appointments, emergency care and the refurbished clinic.

Epsom Dental Centre combines a long-standing local location with current ownership under Dr Joe Yen, who has cared for the same community for more than a decade. Its practical offering covers routine, restorative and urgent dental needs, with Saturday appointments available by arrangement and phone or email contact for enquiries.

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01Google listingMarketbase business report

Your Google listing

Epsom Dental Centre's Google Business Listing has an Average health score of 5.5 out of 10. The listing has the core business details in place, including its name, website, phone number, trading status and claimed ownership. The main gaps are the missing logo and a short description, while photos need regular additions to maintain the current position against local competitors.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 2
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 3
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
11 checks on your Google listing. You're seeing 6 of them.
5.5Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Epsom Dental Centre
3
Epsom Dental Centre✓✓
5.0 ★★★★★ (89)
Dentist · Epsom
Open 6 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Family Dentist in Epsom. Looking after our community for over 37 years. The clinic is located in the Empire Building above Little Jimmy's. Entry via Empire Road up the green stairs. It is located on a historical site that has been providing dental care since the 1930's. Dr Hans van der Valden has recently entrusted Epsom Dental Centre to Dr. Joe Yen after 37 years of service. Please note, Saturday's are available by appointment. Thank you, we look forward to seeing you.

2
Google listingCentral Auckland dentists · 277 businesses
You are #126 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Epsom Dental Centre has an above average Google review health score of 6.3 out of 10. Its strong rating and review volume give customers confidence and position the clinic as established in the local market. The main gaps are a low response rate and the need to maintain a steady flow of new reviews, with consistent follow-up likely to strengthen trust over time.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top two opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Review countYour review count sits above the middle of this market, which puts you in the group customers read as established rather than untested.
4 checks on your reviews. You're seeing all of them.
6.3Good
What customers seeWhere you rank
9:41
Epsom Dental Centre
OverviewReviewsPhotosAbout
5.0★★★★★89 reviews 2
5
4
3
2
1✓
comfortable atmosphere 12gentle dentist 9clear explanations 5skilled staff 4new practice 4refurbished clinic 2
✓How far your rating and your review count together can be trusted
S
Stuart L.★★★★★ · a year ago

Joe Yen of Epsom Dental Centre is an excellent dentist. His dental work is first class, he is gentle, caring and very precise in his work. Joe gives very good advice, he provides detailed options for those complicated procedures explaining...

Response from the owner1

Thank you Stuart for your kind words. I really appreciate you finding me. We look forward to continuing to look after you and your family in the future. Warmest regards, Joe.

J
Josh F.★★★★★ · a year ago

I have seen Joe and Kristin at Royal Oak Dental Centre for the last 5 years, and was happy to find him at his new clinic - Epsom Dental Centre. I was impressed by the refurbished clinic and happy to be able to continue the calm and caring t...

Response from the owner

Thank you Josh. You are the best.

Google reviewsCentral Auckland dentists · 277 businesses
You are #104 for your Google reviews
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03Map positionsMarketbase business report

Where you show up on the map

Epsom Dental Centre has a high Maps Search Performance health score of 7.8 out of 10. It ranks particularly well for core and specialist searches in Epsom, including dental hygienist, emergency dental service and endodontist, all at position 1. The main focus is maintaining visibility across surrounding suburbs and monitoring local rankings so any decline is identified early.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
7.8Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
dentist
1Top three for "dentist" in 1 suburb, seen in 5
1
Epsom Dentists4.7 ★ (176) · Dentist
2
Epsom Dental Centre25.0 ★ (89) · Dentist
3
Alpers Dental4.8 ★ (375) · Dentist
4
Caring 4 Smiles Dental Group4.8 ★ (226) · Dentist
Map positionsCentral Auckland dentists · 277 businesses
You are #61 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Epsom Dental Centre has a low citations and social presence health score of 2.4 out of 10. The main gaps are the absence of active Facebook, Instagram and TikTok profiles, along with an unconfirmed Yelp listing and no active Infobel listing. These gaps make it harder for customers to find reliable business details or contact the clinic through platforms they may use.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
15 checks on your listings and social. You're seeing 3 of them.
2.4Room to grow
What customers seeWhere you rank
9:41
Gepsom dental centre epsom
AllImagesMapsNews
Yelpepsom-dentalcare-aucklandEpsom Dental Centre | Yelp
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
YellowNo listing found
Listings and socialCentral Auckland dentists · 277 businesses
You are #210 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYelpYour website
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05Facebook pageMarketbase business report

Your Facebook page

Epsom Dental Centre has no Facebook page that customers can find, leaving out a common place to confirm the clinic is real, see what it does and send a message. In this market, 150 of 277 businesses have a findable page, so the absence is unusual. The fix is either to create a business page or make an existing one clearly findable.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
4.7Room to grow
What customers seeWhere you rank
9:41
facebook
epsom dental centre epsom
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageCentral Auckland dentists · 277 businesses
You are #148 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page load speedYour home page appears in under three seconds, so someone tapping through from a search result meets your business rather than a blank screen while they decide whether to wait.

Top three opportunities

  • 1
    Separate sites linking to youOnly a handful of separate websites link to yours, well behind most of this market.
  • 2
    Meta descriptionThe summary under your name in search results is either too brief to say anything or long enough that Google cuts it mid-sentence.
  • 3
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒epsomdentalcentre.co.nz✓
✓Favicon
✓Page load speed
1Separate sites linking to you
2Meta description
3On-page score
Your websiteCentral Auckland dentists · 277 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you rank forYour site appears for fewer search terms than most businesses here, so there are only a handful of ways for someone to come across you.
6 checks on your search and traffic. You're seeing 3 of them.
5.9Room to grow
What customers seeWhere you rank
9:41
Gdentist epsom
AllMapsImagesShopping
21No ads from you on any search
www.healthpoint.co.nzGeneral Dentist • Epsom, Central Auckland
www.newmarketdentist.co.nzBelich Dental: Dentist near Newmarket and Mt Eden, Auckland
www.epsomdentalcentre.co.nzEpsom Dental Centre - Dr Joe Yen

We offer a range of services including examinations, hygiene, dental fillings, root canals, crowns, veneers, 559A Manukau Road Epsom, Auckland 1023 New Zealand ...

3
lumino.co.nzEpsom Dentists
About 359 visits a month from search, across 21 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #115 for Google search and traffic
See how to fix all 3 →
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08Opening hoursMarketbase business report

Your hours against demand

Epsom Dental Centre's hours are well aimed, covering 74% of the week's customer traffic with no open hours in quiet times, leaving one clear gap. On Sunday from 1pm to 4pm, customers meet a closed door while the local market is busy. Epsom Dental Centre should add Sunday 1pm to 4pm, especially Sunday 1pm to 4pm, so customers can be served when demand is highest.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.7Strong
What customers seeWhere you rank
9:41
Epsom Dental Centre
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
Saturday8:30am-12:30pm
SundayClosed
Popular times Thursday · Epsom
8a9a10a11a12p1p2p3p4p
When people in Epsom look   You are shut
Opening hoursCentral Auckland dentists · 277 businesses
You are #36 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews2 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#134of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #134 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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