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Epsom On the Pk Retirement Village

Aged care · Sydenham, Christchurch

What your customers see when they look for you, and where that puts you among 70 Christchurch rest homes & nursing care businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch rest homes & nursing care · 70 businesses
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Executive summaryExclusive Marketbase business report

Epsom On the Pk Retirement Village

Aged care · Sydenham, Christchurch

Where you stand#59of 70 rest homes & nursing care businesses
Overall health1.6/10across the eight areas

Going well

04Listings and social9.4

Where we can help

05Facebook page4.208Opening hours2.007Google search and traffic1.902Reviews1.201Google listing0.603Map positions0.406Your website-
How AI describes youMarketbase business report

What AI tells people about you

Epsom On the Pk Retirement Village is a retirement living provider based in Sydenham, Christchurch. Part of a New Zealand-owned collective, it offers a mix of independent villas and serviced apartments. Residents are offered choices to be active or quiet, with an emphasis on convenience, comfort and a family-owned approach to village management.

Epsom On the Pk Retirement Village is located in Sydenham, Christchurch and offers retirement living options for older people in the area. The village forms part of a New Zealand-owned collective of retirement communities and reflects a family-owned, privately managed approach to operations.

The village provides a selection of accommodation types, including independent villas and serviced apartments. The information provided by the operator highlights options for people who only need independent living as well as those wanting additional services in an apartment setting. The organisation states it focuses on convenience, comfort and contentment as core elements of its offering.

Residents can choose how active or quiet their lifestyle will be while living at Epsom On the Pk. The website messaging notes that people can be as engaged or as private as they prefer, suggesting flexible daily life patterns and on-site arrangements designed to suit varied needs. The emphasis on a range of living options supports different levels of independence and social interaction.

What distinguishes Epsom On the Pk locally is its placement within a long-standing, New Zealand-owned group that describes itself as family-owned and privately managed. That local character combines with a stated commitment to practical conveniences and a choice of living styles, which frames the village as an option for Christchurch residents seeking established, varied retirement accommodation.

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01Google listingMarketbase business report

Your Google listing

Epsom On the Pk Retirement Village shows a very low overall health score on Google Business Listing health metrics, indicating limited completeness and optimisation. The listing has solid basics with a listed phone number, full address, and a main image, but significant gaps remain that could confuse customers and deter engagement.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
0.6Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Epsom On the Pk Retirement Village
Epsom On the Pk Retirement Village1✓
Own this business?
0.0 ★★★★★ (0)
Aged care · Sydenham
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch rest homes & nursing care · 70 businesses
You are #66 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The Google Business health for Epsom On the Pk Retirement Village is very low, highlighting urgent attention to reviews and engagement. Key findings show a weak overall rating and almost no customer feedback, with no responses to reviews. Immediate focus should be on collecting positive reviews from satisfied residents and addressing negative feedback promptly.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceYour rating and your review count together put you at the bottom of this market - either the rating is low, or there are too few reviews behind it for anyone to trust it.
  • 2
    Star ratingYou have no star rating yet, so a customer scanning results sees an empty space where every other business shows a number.
  • 3
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
4 checks on your reviews. You're seeing 3 of them.
1.2Room to grow
What customers seeWhere you rank
9:41
Epsom On the Pk Retirement Village
OverviewReviewsPhotosAbout
–★★★★★0 reviews
5
4
3
2
12
No reviews yetBe the first to review1
Google reviewsChristchurch rest homes & nursing care · 70 businesses
You are #62 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Epsom On the Pk Retirement Village shows very low overall health in Google Maps search results, with a 0.0 out of 10 score. The top opportunity is to enhance the Google Business Listing details and ensure consistent information across suburbs, which could lift visibility across multiple searches. Attention should also be given to borough accuracy to improve local rankings.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou barely turn up in Google Maps searches across the suburbs around you, so the customers who search by what they need rather than by your name never see you at all.
  • 2
    Maps visibility in your own suburbWe are not seeing you in Maps searches in your own suburb, which is the search a customer standing a street away actually makes.
2 checks on your map positions. You're seeing both.
0.4Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
retirement community
1Seen in 1 search across Christchurch, top three in none
1
Nazareth Retirement Village3.6 ★ (5) · Aged care
2
Nazareth Community Care3.5 ★ (6) · Aged care
3
Archer Beckenham Village & Care Homes4.0 ★ (4) · Aged care
4
Ryman Essie Summers Retirement Village3.7 ★ (19) · Aged care
↓
Epsom On the Pk Retirement Village2Further down, below the first results
Map positionsChristchurch rest homes & nursing care · 70 businesses
You are #67 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Citations and social presence shows a very high health score and strong current social assets, with two outstanding profiles. The main takeaway is that Facebook and Instagram are performing well, while there are several opportunities to expand on other platforms and directories.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
20 checks on your listings and social. You're seeing 5 of them.
9.4Strong
What customers seeWhere you rank
9:41
Gepsom on the pk retirement village sydenham
AllImagesMapsNews
FacebookRealLivingVillagesEpsom On the Pk Retirement Village | Facebook✓
InstagramreallivingvillagesEpsom On the Pk Retirement Village | Instagram✓
Eldernet Providerepsom-south-retirement-homeEpsom On the Pk Retirement Village | Eldernet Provider
Village Guideepsom-villageEpsom On the Pk Retirement Village | Village Guide
Healthpointepsom-south-retirement-homeEpsom On the Pk Retirement Village | Healthpoint
Aged AdvisorEpsom-Retirement-Lifestyle-Village-real-Living-Epsom-AucklandEpsom On the Pk Retirement Village | Aged Advisor
The Community Venueoutstanding-epsom-village-retirement-community-in-aucklandEpsom On the Pk Retirement Village | The Community Venue
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch rest homes & nursing care · 70 businesses
You are #5 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokEldernet ProviderVillage GuideHealthpointYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than follow half the pages here.
  • 3
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
9 checks on your Facebook page. You're seeing 6 of them.
4.2Room to grow
What customers seeWhere you rank
9:41
facebook
RealLivingVillages✓
593 followers 2
Proudly New Zealand family-owned and operated retirement villages for over 40 years.
FollowMessage
🌐 realliving.co.nz✓
☎ +64 800 546 546✓
PostsAboutPhotosReviews
Facebook pageChristchurch rest homes & nursing care · 70 businesses
You are #41 for your Facebook page
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06Your websiteMarketbase business report

Your website

Epsom On the Pk Retirement Village shows a very high on-page SEO health score and strong technical foundations. The most notable findings are an excellent title tag and secure HTTPS resources, with a solid page character count. It should maintain momentum by polishing meta description length and reducing render-blocking resources to improve perceived speed.

Strengths

  • ✓
    Page titleYour home page headline fits a search result exactly, so the whole line reads to someone scanning a page of results rather than cutting off mid-phrase.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 2
    Separate sites linking to youFewer separate websites link to you than half the businesses here, which means when someone searches for what you do, the businesses with a longer list of vouchers are the ones on the page they actually read.
  • 3
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒realliving.co.nz✓3
✓Page title
✓Favicon
1The shape of your link profile
2Separate sites linking to you
Your websiteChristchurch rest homes & nursing care · 70 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

The Website Traffic health for Epsom On the Pk Retirement Village shows a very low overall health score, indicating limited performance in traffic and paid activity. Key findings include no measurable paid traffic yet and a small positive organic traffic position, with room to improve both paid and organic areas.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthThe search visitors reaching your site are worth less than most businesses here, which means the work coming in arrives through word of mouth and repeat customers rather than through people searching for what you do.
  • 2
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 3
    Monthly search visitsYour site draws fewer visitors from search than most businesses here, so most people looking for what you do are landing somewhere else.
6 checks on your search and traffic. You're seeing 3 of them.
1.9Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
2No ads from you on any search
Epsom On the Pk Retirement VillageNot in these results
31About 242 visits a month from search, across 23 searches
Google search and trafficChristchurch rest homes & nursing care · 70 businesses
You are #57 for Google search and traffic
See how to fix all 3 →
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08Opening hoursMarketbase business report

Your hours against demand

Epsom On the Pk Retirement Village has no recorded opening hours, so temporal alignment with local demand cannot be measured and the health score is 0.0. Without published hours, there are no identified windows where opening hours match peak local searches, nor clear hours where the village is closed during demand peaks. Adding hours is the first step to actionable alignment analysis.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
2.0Room to grow
What customers seeWhere you rank
9:41
Epsom On the Pk Retirement Village
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Popular times Friday · Sydenham
12a1a2a3a4a5a6a7a8a9a10a11a12p1p2p3p4p5p6p7p8p9p10p11p
When people nearby look - and nobody can tell if you are open
Opening hoursChristchurch rest homes & nursing care · 70 businesses
You are #56 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 76 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#59of 70 Christchurch rest homes & nursing care businesses
9:41
Christchurch rest homes & nursing careOverall · 70 businesses
You are #59 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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