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Excalibur Insurance

Insurance agency · Northcote-Papanui, Christchurch

What your customers see when they look for you, and where that puts you among 121 Christchurch insurance brokers.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch insurance brokers · 121 businesses
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Executive summaryExclusive Marketbase business report

Excalibur Insurance

Insurance agency · Northcote-Papanui, Christchurch

Where you stand#116of 121 insurance brokers
Overall health0.4/10across the eight areas

Going well

08Opening hours10.0

Where we can help

03Map positions4.105Facebook page3.804Listings and social3.302Reviews2.801Google listing1.107Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Excalibur Insurance is an insurance brokerage based in Papanui, Christchurch. As local insurance brokers they help clients source and manage insurance cover, acting as intermediaries between customers and insurers. The firm focuses on personalised service and local knowledge for residents and businesses in the Papanui area.

Excalibur Insurance is an insurance brokerage located in Papanui, Christchurch. The firm operates as a local insurance broker serving residents and businesses in the suburb and surrounding parts of Christchurch.

As insurance brokers, they arrange insurance cover and liaise with insurers on behalf of clients. Their services centre on broking activities and related insurance administration tailored to individual and commercial needs.

Customers typically work with brokers to identify suitable cover, place policies and manage renewals and documentation. The relationship model is focused on intermediary support between customers and insurers to help clients maintain appropriate protection.

What distinguishes Excalibur Insurance locally is its presence in Papanui and emphasis on brokered insurance services for the neighbourhood. The practice offers local availability and face-to-face access to insurance broking for people and businesses in the area.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Excalibur Insurance shows a very low health score on the Google Business Listing, with several critical gaps affecting visibility and credibility. The strongest positives are a listed phone number, a full address, and a main image, indicating basic listing setup is in place. Key opportunities focus on ownership, visibility and content improvements to attract customers.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
1.1Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Excalibur Insurance
Excalibur Insurance1✓
Own this business?
0.0 ★★★★★ (0)
Insurance agency · Northcote-Papanui
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch insurance brokers · 121 businesses
You are #108 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Excalibur Insurance shows a low overall health for Google Business reviews, with a health score of 2.3 out of 10. The business has few reviews and no responses yet, affecting trust. Key opportunities lie in gathering more positive reviews, starting to respond to all feedback, and building a visible listing with a confirmed star rating through consistent client feedback.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceYour rating and your review count together put you at the bottom of this market - either the rating is low, or there are too few reviews behind it for anyone to trust it.
  • 2
    Star ratingYou have no star rating yet, so a customer scanning results sees an empty space where every other business shows a number.
  • 3
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
4 checks on your reviews. You're seeing 3 of them.
2.8Room to grow
What customers seeWhere you rank
9:41
Excalibur Insurance
OverviewReviewsPhotosAbout
–★★★★★0 reviews
5
4
3
2
12
No reviews yetBe the first to review1
Google reviewsChristchurch insurance brokers · 121 businesses
You are #87 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Excalibur Insurance shows a below-average overall health score of 4.1 out of 10 on Google Maps, indicating limited visibility across maps queries. The strongest performance comes from several top 20 rankings in key suburbs, with notable positions for 'insurance agency in northcote-papanui' and nearby areas. Opportunities lie in broadening aggregate visibility and consolidating borough presence.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
4.1Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
insurance agency
1Seen in 6 searches across Christchurch, top three in none
1
Insurance Market Agile5.0 ★ (21) · Insurance agency
2
Pegasus Insurance Advisers Ltd0.0 ★ (0) · Insurance agency
3
Shivam Arora - NZ Insurances5.0 ★ (1) · Insurance agency
4
Contents Insurance Valuation0.0 ★ (0) · Insurance agency
↓
Excalibur Insurance2Further down, below the first results
Map positionsChristchurch insurance brokers · 121 businesses
You are #72 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Excalibur Insurance shows a low health score for Citations & Social Presence, indicating limited active profiles. The strongest completed achievements are accurate LinkedIn Company and Neighbourly listings, which help local visibility. Key opportunities focus on establishing active Facebook, Instagram, and TikTok profiles, plus GrabOne and Neighbourly directory listings to broaden reach.

Strengths

  • ✓
    Neighbourly ProfileWe can see your Neighbourly Profile listing (https://www.neighbourly.co.nz/business/excalibur-insurance) found via: Google search results.
  • ✓
    LinkedIn CompanyWe can see your LinkedIn Company listing (https://linkedin.com/company/excalibur-insurance-group) found via: Google search results.
  • ✓
    OpenLocally ListingWe can see your OpenLocally Listing listing (https://openlocally.com/excalibur-insurance-papanui) found via: Google search results.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
14 checks on your listings and social. You're seeing 6 of them.
3.3Room to grow
What customers seeWhere you rank
9:41
Gexcalibur insurance northcote-papanui
AllImagesMapsNews
Neighbourlyexcalibur-insuranceExcalibur Insurance | Neighbourly✓
LinkedInexcalibur-insurance-groupExcalibur Insurance | LinkedIn✓
OpenLocallyexcalibur-insurance-papanuiExcalibur Insurance | OpenLocally✓
Yelpami-insurance-papanui-christchurchExcalibur Insurance | Yelp
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
LinkedInNo listing found✓
Listings and socialChristchurch insurance brokers · 121 businesses
You are #82 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokNeighbourlyLinkedInOpenLocallyYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
3.8Room to grow
What customers seeWhere you rank
9:41
facebook
excalibur insurance northcote-papanui
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch insurance brokers · 121 businesses
You are #76 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gexcalibur insurance website
AllMapsImagesNews
Google Mapsgoogle.com › mapsExcalibur Insurance - Northcote-Papanui, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch insurance brokers · 121 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Excalibur InsuranceNot in these results
Google search and trafficChristchurch insurance brokers · 121 businesses
You are #76 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Excalibur Insurance has no published opening hours, so precise alignment with Christchurch demand patterns cannot be measured. With hours missing, the assessment can only note that temporal fit is unknown. To improve temporal performance, the business should publish regular opening times and monitor city-level demand trends so opening hours can be matched to local peak search periods.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
10.0Strong
What customers seeWhere you rank
9:41
Excalibur Insurance
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Opening hoursChristchurch insurance brokers · 121 businesses
You are #1 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#116of 121 Christchurch insurance brokers
9:41
Christchurch insurance brokersOverall · 121 businesses
You are #116 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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