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Fernside Physio & Pilates

Physiotherapist · Waimakariri District East, Christchurch

What your customers see when they look for you, and where that puts you among 203 Christchurch physiotherapy businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch physiotherapy · 203 businesses
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Executive summaryExclusive Marketbase business report

Fernside Physio & Pilates

Physiotherapist · Waimakariri District East, Christchurch

Where you stand#172of 203 physiotherapy businesses
Overall health1.5/10across the eight areas

Going well

08Opening hours8.7

Where we can help

04Listings and social5.905Facebook page5.002Reviews3.001Google listing1.503Map positions0.407Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Fernside Physio & Pilates, opened in March 2022 in Fernside, provides physiotherapy alongside clinical Pilates rehabilitation and mat Pilates classes. The clinic focuses on rehabilitation-based programmes run by qualified practitioners. Local customers consistently give very high ratings, reflecting strong satisfaction with treatment and classes.

Fernside Physio & Pilates opened in March 2022 and is based in Fernside. It operates as a physiotherapy clinic that combines conventional physiotherapy services with Pilates-based rehabilitation, and also runs mat Pilates classes for the community.

The practice provides physiotherapy assessments and treatment alongside clinical Pilates rehabilitation designed to support recovery and ongoing management. It offers mat Pilates classes that complement personalised rehabilitation programmes, reflecting a blended approach to movement, strength and function.

Customers tend to give consistently high ratings, indicating strong satisfaction with both one-on-one physiotherapy care and group Pilates sessions. Reviews point to positive experiences with treatment outcomes and class delivery, suggesting clients value the clinic's approach to rehabilitation and exercise.

Locally, Fernside Physio & Pilates is distinguished by its combined offering of clinical physiotherapy and Pilates-based options in a small-town setting. The mix of rehabilitation sessions and mat classes provides a straightforward route for customers seeking both hands-on therapy and ongoing exercise support close to home.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Fernside Physio & Pilates shows a low overall Google listing health, with the health score of 1.6 out of 10. The strongest established elements are complete address, a phone number and claimed status, which provide clear visibility and control for customers. Still, the listing lacks a website link and logo, and needs more photos to improve overall standing.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 2
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 3
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
11 checks on your Google listing. You're seeing 6 of them.
1.5Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Fernside Physio & Pilates
Fernside Physio & Pilates✓✓
5.0 ★★★★★ (1)
Physiotherapist · Waimakariri District East
Open 5 days ✓
DirectionsCall No website 1
OverviewReviewsPhotosAbout
From the business

Opened March 2022. Provides physiotherapy, clinical pilates rehabilitation and mat pilates classes.

2
Google listingChristchurch physiotherapy · 203 businesses
You are #172 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Fernside Physio & Pilates shows low overall health on Google reviews, with a 2.4/10 score. The business has a very high star rating and initial review volume but shows no review responses yet. Strengths include a stellar star rating in the top 10% and positive treatment/class feedback. Key opportunities focus on improving review engagement, growing total reviews, and continuing high-quality experiences to lift confidence and trust.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
3.0Room to grow
What customers seeWhere you rank
9:41
Fernside Physio & Pilates
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch physiotherapy · 203 businesses
You are #143 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Fernside Physio & Pilates shows very low overall health in Google Maps search, with a 0.4/10. The top opportunities focus on improving aggregate and suburb-specific rankings and aligning the listing to the exact suburb spelling. Strong keywords relate to physiotherapy in the Waima-kairiri district, Christchurch area. Emphasis should be on correct listing details and applying maps-based ranking techniques to lift visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbWe are not seeing you in Maps searches in your own suburb, which is the search a customer standing a street away actually makes.
2 checks on your map positions. You're seeing both.
0.4Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
physical therapy clinic
1Seen in 1 search across Christchurch, top three in none
1
Total Health Physio5.0 ★ (2) · Physiotherapist
2
Kaiapoi Physiotherapy4.3 ★ (6) · Physiotherapist
3
PHYSIOSOUTH Kaiapoi4.3 ★ (11) · Physiotherapist
4
PHYSIOSOUTH Pegasus5.0 ★ (3) · Physiotherapist
↓
Fernside Physio & Pilates2Further down, below the first results
Map positionsChristchurch physiotherapy · 203 businesses
You are #194 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Fernside Physio & Pilates shows an average social presence health of 5.7 out of 10, indicating room for improvement in visibility across key platforms. The strongest current asset is a very high trust Facebook profile, which supports credibility with local customers. LinkedIn presence is present but updates and consistency could help reach more clients.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe found your Instagram Profile page through search alone, with no link from your own website and nothing on your Google listing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 4 of them.
5.9Room to grow
What customers seeWhere you rank
9:41
Gfernside physio & pilates waimakariri district east
AllImagesMapsNews
Family Company Studiofernside-physio-pilatesFernside Physio & Pilates | Family Company Studio
FacebookfernsidephysiopilatesFernside Physio & Pilates | Facebook✓
LinkedInmel-jamieson-bb302577Fernside Physio & Pilates | LinkedIn
InstagramthephysiopilatesstudioFernside Physio & Pilates | Instagram1
Freshalp/en/bt/spas/in/nz-rangiora/fernsideFernside Physio & Pilates | Fresha
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch physiotherapy · 203 businesses
You are #84 for listings and social
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GoogleFacebookInstagramTikTokFamily Company StudioLinkedInFreshaYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
  • 3
    What your page says about youYour intro is shorter than half the pages here.
9 checks on your Facebook page. You're seeing 6 of them.
5.0Room to grow
What customers seeWhere you rank
9:41
facebook
fernsidephysiopilates✓
439 followers 2
I have over 16 years experience as a physiotherapist and clinical pilates instructor. I use manual t3
FollowMessage
🌐 maps.google.com
☎ +64 22 320 7256✓
PostsAboutPhotosReviews
Facebook pageChristchurch physiotherapy · 203 businesses
You are #101 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gfernside physio & pilates website
AllMapsImagesNews
Google Mapsgoogle.com › mapsFernside Physio & Pilates - Waimakariri District East, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch physiotherapy · 203 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Fernside Physio & PilatesNot in these results
Google search and trafficChristchurch physiotherapy · 203 businesses
You are #158 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Fernside Physio & Pilates shows a mixed temporal fit with local demand. Many high-demand windows are covered, with 44 well-aligned peak hours out of 65 peak hours identified. However, 21 popular-hour slots remain closed, mainly early mornings. There are no low-demand open hours, so current schedule avoids obvious waste but may miss early-bird customers who look for services before 9 AM.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.7Strong
What customers seeWhere you rank
9:41
Fernside Physio & Pilates
OverviewReviewsPhotosAbout
Hours 1
Monday9am-6pm
Tuesday9am-6pm
Wednesday9am-6pm
Thursday9am-6pm
Friday9am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch physiotherapy · 203 businesses
You are #28 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 45 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#172of 203 Christchurch physiotherapy businesses
9:41
Christchurch physiotherapyOverall · 203 businesses
You are #172 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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