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Gem Haus

Beauty salon · Brookhaven-Ferrymead, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

Gem Haus

Beauty salon · Brookhaven-Ferrymead, Christchurch

Where you stand#503of 570 beauty businesses
Overall health1.2/10across the eight areas

Going well

05Facebook page9.804Listings and social6.6

Where we can help

01Google listing3.308Opening hours2.402Reviews1.203Map positions0.207Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Gem Haus is a Christchurch beauty studio in Ferrymead specialising in brows, spray tans, cosmetic teeth whitening and tooth gems. The studio offers customised brow services, glowing spray tans and unique tooth gem designs tailored to each client. They describe the space as a welcoming, luxury‑inspired environment focused on confidence-boosting treatments and personalised service.

Gem Haus is a beauty studio located in Ferrymead, Christchurch. It presents itself as a local salon specialising in brow work, spray tans, cosmetic teeth whitening and tooth gems. The studio positions these services as core offerings for clients seeking aesthetic treatments in the area.

Services include customised brow shaping and maintenance, full-body spray tans designed to deliver an even glow, and cosmetic teeth whitening. Gem Haus also offers tooth gem placements and unique gem designs intended to suit individual tastes. These service areas are described in the studio's own outline of what it provides.

They describe the salon environment as welcoming and inspired by luxury, with an emphasis on confidence-boosting treatments. The business states that treatments are tailored to each client and that their approach focuses on personalised results. That positioning gives clients an idea of the studio's intended customer experience.

Locally, Gem Haus is distinguished by its combination of brow and facial aesthetic services with cosmetic dental-style treatments like whitening and tooth gems. Its Ferrymead location and the mix of customised brow work, spray tans and tooth gem design position it as a specialist beauty offering within Christchurch.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Gem Haus shows a below-average health score on Google Business Listing at 3.6 out of 10, indicating room for improvement. The listing already benefits from claimed status, a visible title, an open-for-business indicator, a listed phone number, and a full address. The most impactful findings are the need to add a website link and continue enhancing the description and photos to move toward local midpoints.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 2
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 3
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
11 checks on your Google listing. You're seeing 6 of them.
3.3Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Gem Haus
3
Gem Haus✓✓
0.0 ★★★★★ (0)
Beauty salon · Brookhaven-Ferrymead
Open 6 days ✓
DirectionsCall No website 1
OverviewReviewsPhotosAbout
From the business

Gem Haus is a Christchurch based beauty studio specialising in brows, spray tans, teeth whitening, and tooth gems. We focus on creating confidence boosting treatments in a welcoming, luxury inspired environment. Offering customised brow services, glowing spray tans, cosmetic teeth whitening, and unique tooth gem designs tailored to every client.

2
Google listingChristchurch beauty · 570 businesses
You are #383 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Gem Haus shows a very low overall health on Google Business reviews, with significant room for improvement. Key findings point to a weak rating confidence and a lack of established star rating, plus very few reviews and no response to existing feedback. Addressing these areas can build trust with potential customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceYour rating and your review count together put you at the bottom of this market - either the rating is low, or there are too few reviews behind it for anyone to trust it.
  • 2
    Star ratingYou have no star rating yet, so a customer scanning results sees an empty space where every other business shows a number.
  • 3
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
4 checks on your reviews. You're seeing 3 of them.
1.2Room to grow
What customers seeWhere you rank
9:41
Gem Haus
OverviewReviewsPhotosAbout
–★★★★★0 reviews
5
4
3
2
12
No reviews yetBe the first to review1
Google reviewsChristchurch beauty · 570 businesses
You are #502 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Gem Haus shows very low overall health in Google Maps search presence, with a 0.0 out of 10 health score. This signals limited visibility across multiple suburbs and in their suburb. The top opportunity is to improve the Google Business Listing details and ensure consistent information, including address accuracy for the borough. The best-performing keyword is teeth whitening service in brookhaven-ferrymead, ranking at position 17, indicating focus areas but room to expand visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou barely turn up in Google Maps searches across the suburbs around you, so the customers who search by what they need rather than by your name never see you at all.
  • 2
    Maps visibility in your own suburbWe are not seeing you in Maps searches in your own suburb, which is the search a customer standing a street away actually makes.
2 checks on your map positions. You're seeing both.
0.2Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
beauty salon
1Not seen in the searches we ran across Christchurch
↓
Gem Haus2Further down, below the first results
Map positionsChristchurch beauty · 570 businesses
You are #556 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Gem Haus shows solid social presence on Instagram and Facebook, with very high trust scores and strong branding. Health is 4.3 out of 10, indicating room for improvement. The most important finding is the need to extend presence to TikTok and other directories to reach broader local beauty audiences.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
6.6Good
What customers seeWhere you rank
9:41
Ggem haus brookhaven-ferrymead
AllImagesMapsNews
Instagram_gemhausGem Haus | Instagram✓
Yelpmitre-10-mega-ferrymead-christchurchGem Haus | Yelp
FacebookthegoodhomeferrymeadGem Haus | Facebook✓
TiktokNo account found1
YellowNo listing found2
FreshaNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #193 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYelpYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top opportunity

  • 1
    What your page says about youYour intro is shorter than half the pages here.
8 checks on your Facebook page. You're seeing 4 of them.
9.8Strong
What customers seeWhere you rank
9:41
facebook
thegoodhomeferrymead✓
4.4K followers ✓
The Good Home Ferrymead, come on in, relax, put your feet up and feel right at home1
FollowMessage
🌐 thegoodhomeferrymead.co.nz✓
☎ +64 3-376 4071
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #12 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Ggem haus website
AllMapsImagesNews
Google Mapsgoogle.com › mapsGem Haus - Brookhaven-Ferrymead, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch beauty · 570 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Gem HausNot in these results
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Gem Haus shows mixed timing alignment with local demand. Opening hours capture several strong weekday late‑afternoon peaks-notably Wednesday 3-4pm and Thursday 4-6pm-so staff presence matches popular appointment windows. However, several high‑demand slots are missed, especially mid‑day on Tuesday and Saturday early afternoon. No low‑demand open hours were flagged, so wasted hours are not apparent.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
2.4Room to grow
What customers seeWhere you rank
9:41
Gem Haus
OverviewReviewsPhotosAbout
Hours 1
MondayClosed
Tuesday12pm-9pm
Wednesday1pm-8:30pm
Thursday2pm-8:30pm
Friday2pm-8:30pm
Saturday2:30pm-8pm
Sunday4pm-9pm
Opening hoursChristchurch beauty · 570 businesses
You are #436 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 43 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#503of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #503 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 570 beauty businesses in Christchurch, checked - not a guess from overseas.
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Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

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