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Hear Again Ltd

Audiologist · Hornby-Islington, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

Hear Again Ltd

Audiologist · Hornby-Islington, Christchurch

Where you stand#33of 55 audiology businesses
Overall health4.1/10across the eight areas

Going well

02Reviews9.808Opening hours9.603Map positions8.105Facebook page7.8

Where we can help

01Google listing5.704Listings and social4.307Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Hear Again Ltd is an independent audiology clinic in Hornby, Christchurch, offering free full diagnostic hearing assessments and a wide range of hearing devices. The practice highlights independent, friendly advice, a price-matching guarantee and a 45-day money-back satisfaction promise. Customers can expect an accommodating, professional team focused on clear explanations and comfortable consultations.

Hear Again Ltd is an independent audiology clinic based in Hornby, Christchurch. The practice provides hearing healthcare services including free full diagnostic hearing assessments and access to all makes and models of hearing devices.

Services at Hear Again Ltd include independent, friendly advice not tied to any device manufacturer, a price-matching guarantee and a 45-day 100% money-back satisfaction guarantee on all hearing devices. The clinic states it can match or beat genuine quotes and carries a full range of hearing solutions.

Customers report a welcoming, cheerful environment and staff who are accommodating and professional. Reviews highlight clear, well-managed consultations where questions are answered and time is taken to ensure understanding. Many customers note comfortable experiences, prompt on-the-spot assistance and a supportive team approach.

Located in Hornby, Hear Again Ltd combines independent product choice with practical guarantees and an emphasis on customer comfort. That mix of manufacturer-independent advice, price-matching and a robust return policy, together with a consistently friendly reception, distinguishes the clinic in its local area.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Hear Again Ltd shows an above-average health score and solid listing foundations. The listing is claimed, has a website link and phone number, and displays open status, which supports easy customer contact and trust. The main opportunity is to improve the description, with photos also needing more variety to lift engagement.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 2
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
5.7Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Hear Again Ltd
2
Hear Again Ltd✓✓
5.0 ★★★★★ (178)
Audiologist · Hornby-Islington3
Open 6 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Incorporated in August 2013, Hear Again Limited is a Fully Independent, New Zealand Owned and operated business. We specialize in providing the very best in hearing healthcare: - Free Full Diagnostic Hearing Assessments - Independent, Friendly Advice: we are not tied to or owned by Hearing Device Manufacturers - All Makes and Models of Hearing Devices available - Price-matching Guarantee: we promise to beat any genuine quote - 45 Day 100% Money-back Satisfaction Guarantee on all Hearing Devices So sit back, relax and enjoy all the benefits better hearing can bring you.

1
Google listingChristchurch audiology · 55 businesses
You are #24 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Hear Again Ltd exhibits a very high health score, indicating strong Google review performance and positive customer perception. The two clear strengths are top-tier Google Business Rating Confidence and superior Google Star Rating, both in the top 10% for satisfaction. The business should maintain these levels while continuing high-quality service that sustains customer trust.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top two opportunities

  • 1
    Response rateYou answer nearly all your reviews, which is more than almost anyone in this market, and a customer reading the page sees a two-sided conversation rather than a scoreboard.
  • 2
    Review countYou hold more reviews than most of this market - depth buyers read as proof.
4 checks on your reviews. You're seeing all of them.
9.8Strong
What customers seeWhere you rank
9:41
Hear Again Ltd
OverviewReviewsPhotosAbout
5.0★★★★★178 reviews 2
5
4
3
2
1✓
receptionist 11price 9cleaning 8clinic 7attention 6aids 6
✓How far your rating and your review count together can be trusted
D
Debby H.★★★★★ · a month ago

A very complete comfortable experience. A Cheerful friendly environment on arrival. The consultation was well managed with time taken to ensure I understood all aspects. Any question was clearly answered. Thank you Neil for your great mahi

Response from the owner1

Thank you for your kind feedback Debby. We’re so pleased to hear you had a comfortable and positive experience, and that everything was clearly explained during your consultation.

T
Te P.★★★★★ · 4 months ago

I can honestly say that Here Again has been life-changing for me. From the moment I walked in, I felt welcomed, supported, and genuinely cared for. The team creates such a safe and understanding environment, and that alone made a huge diff...

Response from the owner

Thank you so much for sharing your experience! 💛 We’re truly honoured to have been part of your journey and it means the world to hear that our team has been able to support you in such a meaningful...

Google reviewsChristchurch audiology · 55 businesses
You are #2 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Hear Again Ltd shows a very high overall health score for Maps Search performance, reflecting strong visibility across Google Maps. Top findings include excellent performance for location-based audiology and hearing aid services in Hei Hei, Hornby-Islington, Templeton and related areas, with top-5 rankings confirming solid local presence and customer reach.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.1Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
hearing aid repair service
1Top three for "hearing aid repair service" in 23 suburbs, seen in 61
1
Hear Again Ltd✓5.0 ★ (178) · Audiologist
2
Specsavers Optometrists & Audiology Hornby4.6 ★ (491) · Audiologist
3
Bay Audiology Riccarton4.6 ★ (28) · Audiologist
4
Bloom Hearing Specialists Halswell4.7 ★ (38) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #11 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Hear Again Ltd shows a solid health score of 7.8 out of 10 for social presence, indicating a strong existing footprint with trusted profiles. Key strengths include an outstanding Facebook profile and active Neighbourly and LinkedIn company listings, which help reach local customers and professionals. The main opportunity lies in expanding on TikTok, Instagram, and other directories to boost visibility.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 4 of them.
4.3Room to grow
What customers seeWhere you rank
9:41
Ghear again ltd hornby-islington
AllImagesMapsNews
Healthpagesaudiologists-hear-again-ltdHear Again Ltd | Healthpages
FacebookhearagainltdHear Again Ltd | Facebook✓
Widex Stockisthear-again-limitedHear Again Ltd | Widex Stockist
Signia Stockisthear-again-limitedHear Again Ltd | Signia Stockist
LinkedInhear-again-limitedHear Again Ltd | LinkedIn
Neighbourlyhear-again-limitedHear Again Ltd | Neighbourly
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #32 for listings and social
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GoogleFacebookInstagramTikTokHealthpagesWidex StockistSignia StockistYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    Recommendations on your pageMore customers have recommended you than at most pages in this market, and depth like that reads as a business that has been doing this a while.
  • 3
    What your page says about youYour intro carries more detail than most pages in this market and is doing the work of a short landing page for the visitors who never reach your website.
9 checks on your Facebook page. You're seeing 6 of them.
7.8Good
What customers seeWhere you rank
9:41
facebook
hearagainltd✓
303 followers 1
Helping you hear life clearly for over 12 years 💙 Locally trusted in Hornby, Christchurch & Whangaparāoa, Auckland Friendly, expert care you can rely on Book your appointment today - https://hearagai...3
FollowMessage
★ 8 reviews · recommended 2
🌐 hearagain.co.nz/about-us✓
☎ +64 9-424 6035✓
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #13 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Hear Again Ltd shows a low on-page SEO health score, indicating technical issues on the homepage. The top find is the absence or critical lack of on-page SEO signals, including missing meta description and title tag, and the favicon not detected. Addressing these essentials would establish a baseline and improve search visibility for local audiology services in Hornby, Christchurch.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 3
    Separate sites linking to youNo separate website links to yours.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒hearagain.co.nz✓1
2On-page score
3Separate sites linking to you
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Hear Again Ltd's website health is below average, with a 3.1/10 health score. The two key findings are that organic traffic and organic keyword presence are near zero, and paid traffic activity is also unclear. Focusing on local content, on-page SEO, and small, targeted paid campaigns could start to improve visibility and attract local customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
Gaudiologist hornby-islington
AllMapsImagesShopping
No ads from you on any search
www.healthnz.govt.nzAudiology — Canterbury
www.tritonhearing.co.nzFind a Christchurch Audiologist Near You
hearagain.co.nzExpert Ear Care by Hear Again's Skilled Team in New Zealand

We have 2 conveniently located clinics in Whangaparaoa, Auckland and Hornby, Christchurch; or we can provide a low cost home visit service if needed. Read more

3
dilworth.co.nzAudiologist Christchurch, Merivale Audiology Clinic
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Hear Again Ltd's published hours mostly align with local demand at key weekday and Saturday lunchtime peaks. The clinic is open during several high-demand windows-Tuesday 10am, Wednesday 11am-12pm, Friday 12pm and Saturday 12pm-while remaining closed during a cluster of popular Sunday midday hours. There are no open hours during low-demand periods, so the schedule is efficient but misses Sunday trade.

Strengths

  • ✓
    Hours aligned with demandNo business here matches the demand around it more closely than you do - you are open when people are looking and shut when they are not.

Where we can help

Nothing to sort here. Your hours already line up with when people are looking.
1 check on your opening hours. You're seeing it.
9.6Strong
What customers seeWhere you rank
9:41
Hear Again Ltd
OverviewReviewsPhotosAbout
Hours ✓
Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm
Saturday9am-5pm
SundayClosed
Popular times Sunday · Hornby-Islington
10a11a12p1p2p3p4p5p
When people in Hornby-Islington look   You are shut
Opening hoursChristchurch audiology · 55 businesses
You are #3 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews2 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

Where you'd stand#33of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #33 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 55 audiology businesses in Christchurch, checked - not a guess from overseas.
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  • A real person on the phone.Call us on 0800 747 901.
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