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Hearing Excellence

Audiologist · Christchurch Centre, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

Hearing Excellence

Audiologist · Christchurch Centre, Christchurch

Where you stand#47of 55 audiology businesses
Overall health1.5/10across the eight areas

Going well

03Map positions7.404Listings and social6.5

Where we can help

05Facebook page3.102Reviews2.208Opening hours1.301Google listing0.907Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Hearing Excellence is an audiology clinic in Christchurch Central City offering hearing assessments and hearing aid care. The practice provides appointments with qualified audiologists and friendly staff. Clients can expect attentive, compassionate service and practical help with hearing aids, including repairs and tailored options for long-term management. The clinic emphasises personalised care for people with complex hearing needs.

Hearing Excellence is an audiology clinic located in Christchurch Central City that provides hearing assessments and hearing aid services. The practice is staffed by qualified audiologists who handle a range of hearing needs within the local community.

Services at Hearing Excellence include comprehensive hearing assessments, hearing aid fitting and ongoing care, and hearing aid repairs. The team discusses options for both immediate needs and future management, addressing complex conditions such as Meniere's disease.

Customers commonly report friendly, compassionate service from the audiologists and support staff. Clients note attentive appointment management and relief when technical issues with hearing aids are resolved, with staff offering clear explanations and practical solutions.

Locally, Hearing Excellence is distinguished by its small-team approach combining clinical expertise and personable support. The clinic focuses on personalised care for clients with both routine and complex hearing needs, and provides follow-up and repairs to keep hearing aids working well.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Hearing Excellence shows a healthy base presence on Google, with core contact details and visuals in place, but overall health is still very low at 0.7/10. The most important findings are that the listing lacks claimed status and a meaningful description, and there are few or no photos, which limits engagement with potential customers.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 3
    Photos on the listingYou have no photos on your listing, or close to none, so a customer scrolling past sees a blank where every other business shows their work.
11 checks on your Google listing. You're seeing 6 of them.
0.9Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Hearing Excellence
3
Hearing Excellence1✓
Own this business?
5.0 ★★★★★ (5)
Audiologist · Christchurch Centre
DirectionsCall Website ✓
OverviewReviewsPhotosAbout
From the business
No description yet2
Google listingChristchurch audiology · 55 businesses
You are #50 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Hearing Excellence shows a below-average overall health score for Google reviews, reflecting room for growth in engagement and breadth of feedback. The strongest finding is a top-10% star rating, indicating high customer satisfaction. Progress on review volume is underway, but response activity is missing, which limits perceived trust among customers.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
2.2Room to grow
What customers seeWhere you rank
9:41
Hearing Excellence
OverviewReviewsPhotosAbout
5.0★★★★★5 reviews 3
5
4
3
2
1✓
hearing aid care 2kind staff 2
1How far your rating and your review count together can be trusted
Google reviewsChristchurch audiology · 55 businesses
You are #43 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Hearing Excellence shows an above-average health score of 6.6 out of 10 for Google Maps search rankings, indicating solid local visibility. The top findings highlight strong performance for local audiology and repair service keywords, especially in Phillipstown, Waltham, Avonside, Hillsborough, and Linwood. The borough score has improved, though there is room to lift borough visibility further.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
7.4Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
hearing aid repair service
2Top three for "hearing aid repair service" in 18 suburbs, seen in 63
1
New Zealand Hearing5.0 ★ (13) · Audiologist
2
Bay Audiology Christchurch4.3 ★ (70) · Audiologist
3
New Zealand Hearing4.7 ★ (15) · Audiologist
4
Hearing Excellence15.0 ★ (5) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #15 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Hearing Excellence shows a moderate overall health score for social presence, with room to improve on platforms beyond Facebook. The most notable finding is the strong Facebook presence, while other targeted profiles are missing or inactive, limiting overall reach.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Yelp ListingWe can see your Yelp Listing listing (https://yelp.com/hearing-excellence-christchurch) found via: Google search results.
  • ✓
    Widex StockistWe can see your Widex Stockist listing (https://widex.com/hearing-excellence-limited-hearing-excellence-ltd) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
6.5Good
What customers seeWhere you rank
9:41
Ghearing excellence christchurch centre
AllImagesMapsNews
Widex Stockisthearing-excellence-limited-hearing-excellence-ltdHearing Excellence | Widex Stockist✓
Yelphearing-excellence-christchurchHearing Excellence | Yelp✓
Age Concernhearing-excellence-ltdHearing Excellence | Age Concern
Healthpagesaudiologists-hearing-excellenceHearing Excellence | Healthpages
FacebookHearing-Excellence-Ltd-100063546884749Hearing Excellence | Facebook✓
Eldernet Providerear-hygiene-clinicHearing Excellence | Eldernet Provider
Healthpointtriton-hearing-christchurch-centralFound through search, not linked from anything you own
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #20 for listings and social
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GoogleFacebookInstagramTikTokWidex StockistYelpAge ConcernYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 2
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 3
    What your page says about youYour intro is shorter than half the pages here.
9 checks on your Facebook page. You're seeing 6 of them.
3.1Room to grow
What customers seeWhere you rank
9:41
facebook
people2
122 followers 1
Hearing Excellence Ltd is an independent audiology clinic that provides a high standard of care and3
FollowMessage
★ 4 reviews · recommended
🌐 hearingexcellence.co.nz✓
☎ +64 3-379 3366✓
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #38 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Hearing Excellence shows a very low on-page SEO health score, with no detectable on-page SEO score and missing essential elements. The main opportunities focus on establishing baseline SEO through page structure, meta tags, and content, adding a meta description and a title tag, and implementing a favicon to improve visibility and credibility.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 2
    Separate sites linking to youNo separate website links to yours.
  • 3
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒hearingexcellence.co.nz✓
1On-page score
2Separate sites linking to you
3Meta description
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Hearing Excellence's website traffic health is very low, reflecting limited organic and paid visibility. Key findings show near-zero organic traffic value and no organic traffic, with no measurable paid traffic yet. Prioritised actions include publishing local, SEO-friendly content and starting small targeted paid campaigns to begin building traffic and conversions.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
Gaudiologist christchurch centre
AllMapsImagesShopping
No ads from you on any search
www.bishopdalehearing.co.nzBishopdale Hearing | Your Local Audiology Clinic Christchurch
www.tritonhearing.co.nz212 Bealey Ave, Christchurch
www.hearingexcellence.co.nzHearing Excellence

Hearing Excellence provides professional and caring hearing services in Christchurch and Ashburton. Welcome PHONE / (03) 379 3366 TOLL FREE / 0800 500 433 … 89 ...

3
www.earhealth.co.nzUpper Riccarton, Christchurch
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Hearing Excellence lacks published opening hours, so alignment with Christchurch demand patterns cannot be measured. Without recorded hours, the analysis cannot identify where the clinic is open during peak search windows, closed during high-demand periods, or open during low-demand times. Recording accurate hours is a priority to convert demand insights into practical scheduling changes and improve the health score.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.3Room to grow
What customers seeWhere you rank
9:41
Hearing Excellence
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Opening hoursChristchurch audiology · 55 businesses
You are #48 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#47of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #47 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 55 audiology businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

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