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Hearing True

Hearing aid store · Ilam, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

Hearing True

Hearing aid store · Ilam, Christchurch

Where you stand#35of 55 audiology businesses
Overall health3.7/10across the eight areas

Going well

05Facebook page10.001Google listing8.308Opening hours8.003Map positions7.004Listings and social6.5

Where we can help

02Reviews4.407Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Hearing True is a Christchurch audiology clinic in Ilam that retails hearing aids starting from $399. They state their devices are made in the USA and offer free, independent advice, a free consultation, hearing test, and hearing aid fitting and programming. They stock Behind the Ear, Completely in the Canal, and Receiver in the Canal styles, and also sell online.

Hearing True is an audiology retailer and clinic located in Ilam, Christchurch. They state they stock hearing aids starting from $399 and say their devices are manufactured in the USA by a top hearing aid maker. Customers can visit the Christchurch clinic or shop online.

They state the practice offers free, independent and informative advice, including a free consultation, a free hearing test, and free hearing aid fitting and programming. The clinic lists Behind the Ear, Completely in the Canal and Receiver in the Canal hearing aids among its stock.

Review themes show customers often comment on value for money and satisfactory sound quality, with several positive accounts of service and outcomes. There is also at least one older negative review describing device failure that was handled under warranty; owner replies reference manufacturer warranties and follow-up.

Locally, Hearing True presents itself as a value-focused option for people seeking hearing aids and fitting services in Christchurch. The combination of stated low starting prices, a range of device styles, free testing and fitting services, and both clinic and online access is what the business highlights to attract local customers.

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01Google listingMarketbase business report

Your Google listing

Hearing True has a very high overall health score on its Google Business Listing, indicating strong completeness and accuracy. The most notable findings are that the listing is claimed and verified, shows an open-for-business status, includes a phone number and a website link, and features a defined listing title. The description is detailed and already helps position the business well locally.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
  • 2
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
11 checks on your Google listing. You're seeing 5 of them.
8.3Strong
What customers seeWhere you rank
9:41
Tiles © Esri
Hearing True
Hearing True✓✓
4.2 ★★★★★ (6)
Hearing aid store · Ilam1
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

We are stockists of the Best Value hearing aids available in New Zealand. Starting from just $399, our hearing aids represent an unbeatable price and quality combination. Our hearing aids are made in the USA by a top hearing aid manufacturer and are the latest in technology and design. We provide free, independent, caring and informative advice on your hearing, along with a free consultation, a free hearing test, and a free hearing aid fitting and programming service. We stock Behind the Ear hearing aids, and Completely in the Canal hearing aids, and Receiver in the Canal hearing aids. Come and see us in our Christchurch hearing clinic, or shop online.

2
Google listingChristchurch audiology · 55 businesses
You are #10 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Hearing True shows a very high overall health score for Google reviews, indicating strong performance in customer feedback and engagement. The most notable findings are a solid rating base and active engagement, with current opportunities focused on gradually increasing review volume and continuing positive experiences to push the rating higher.

Strengths

  • ✓
    Response rateYou answer virtually every review, which almost nobody in this market does, and the page reads as a business that is present.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
4.4Room to grow
What customers seeWhere you rank
9:41
Hearing True
OverviewReviewsPhotosAbout
4.2★★★★★6 reviews 3
5
4
3
2
12
1How far your rating and your review count together can be trusted
C
Crypto★★★★★ · 5 years ago

Excellent service. Outstanding option with all the options you need for a small percentage that you would pay at the big international marketing machines such as Bay Audiology.

Response from the owner✓

Thanks Stephan, appreciate the great review and enjoyed meeting you at your appointment.

G
Geoff L.★★★★ · 6 years ago

Response from the owner

Thanks for your review Geoff

Google reviewsChristchurch audiology · 55 businesses
You are #31 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Hearing True shows an above-average health score in Google Maps search for the Christchurch Ilam area, indicating solid local visibility. The top opportunities to strengthen performance are maintaining borough presence to move toward the local midpoint and continuing to grow aggregate visibility to stay above the local median.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
7.0Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
hearing assistance earphone store
2Top three for "hearing assistance earphone store" in 16 suburbs, seen in 61
1
Hearing True14.2 ★ (6) · Hearing aid store
2
Bellbird Hearing5.0 ★ (348) · Hearing aid store
3
Bay Audiology Riccarton4.6 ★ (28) · Hearing aid store
4
University of Canterbury Speech and Hearing Clinic4.6 ★ (41) · Hearing aid store
Map positionsChristchurch audiology · 55 businesses
You are #17 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Hearing True shows solid social presence with a high trust Facebook profile and an active Neighbourly listing. Overall health remains good at 7.6/10. The strongest result is the Facebook profile with very high trust, while opportunities lie in expanding on Instagram, TikTok and local listings.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Neighbourly ProfileWe can see your Neighbourly Profile listing (https://www.neighbourly.co.nz/business/hearing-true) found via: Google search results.
  • ✓
    Yelp ListingWe can see your Yelp Listing listing (https://yelp.com/hearing-true-christchurch) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
6.5Good
What customers seeWhere you rank
9:41
Ghearing true ilam
AllImagesMapsNews
Healthpageshearing-aids-hearing-trueHearing True | Healthpages
FacebookhearingtrueHearing True | Facebook✓
Neighbourlyhearing-trueHearing True | Neighbourly✓
Yelphearing-true-christchurchHearing True | Yelp✓
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch audiology · 55 businesses
You are #20 for listings and social
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GoogleFacebookInstagramTikTokHealthpagesNeighbourlyYelpYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top two opportunities

  • 1
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 2
    What your page says about youThere is more in your intro than in half the pages here, so a visitor has a real sense of the business before they reach the photos.
8 checks on your Facebook page. You're seeing 5 of them.
10.0Strong
What customers seeWhere you rank
9:41
facebook
hearingtrue✓
229 followers 1
Hearing True offer top quality hearing products at an affordable price. We are UNBEATABLE for price & quality.2
FollowMessage
🌐 hearingtrue.co.nz✓
☎ +64 800 443 274✓
PostsAboutPhotosReviews
Facebook pageChristchurch audiology · 55 businesses
You are #1 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Hearing True shows a low overall on-page health score (2.1/10) with critical gaps in core SEO elements. Main findings include no detectable on-page SEO score, missing meta description and title tag on the homepage, and no valid favicon. Content length is under 1024 characters, suggesting the page lacks depth. Addressing these basics is essential to improve visibility and click-through performance.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 3
    Separate sites linking to youNo separate website links to yours.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒hearingtrue.co.nz✓1
2On-page score
3Separate sites linking to you
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Hearing True shows very low overall health for Website Traffic, with multiple gaps in organic and paid traffic. The key findings indicate near-zero earned organic traffic value and no measurable paid traffic, while organic keywords in top 100 are absent. The business should focus on foundational SEO, local content, and small, targeted paid efforts to start building traffic and conversions.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Hearing TrueNot in these results3
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Hearing True's published hours partially match local demand: all 40 well-aligned peak hours fall midweek around late-morning to midday, but there are notable gaps at weekend peak times. The clinic has no low-demand open hours, which avoids waste, yet 84 high-demand hours are missed when closed. Adjusting weekend or Saturday midday availability could capture more customer traffic.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
8.0Strong
What customers seeWhere you rank
9:41
Hearing True
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Popular times Thursday · Ilam
8a9a10a11a12p1p2p3p4p
When people in Ilam look   You are shut
Opening hoursChristchurch audiology · 55 businesses
You are #12 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#35of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #35 overall
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