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Hello Dental

Dentist · Mission Bay, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Hello Dental

Dentist · Mission Bay, Central Auckland

Where you stand#28of 277 dentists
Overall health9.0/10across the eight areas

Going well

01Google listing9.304Listings and social9.103Map positions8.905Facebook page8.302Reviews7.707Google search and traffic7.3

Where we can help

08Opening hours5.906Your website-
How AI describes youMarketbase business report

What AI tells people about you

Hello Dental is a dentist in Mission Bay, Auckland, offering general dentistry, cosmetic veneers and orthodontic treatment. The clinic also provides CEREC same-day crowns, Invisalign and care for dental pain and emergencies. Its services include free consultations, with appointments reserved for urgent treatment when needed.

Hello Dental is a dental clinic in Mission Bay, Auckland, providing general, cosmetic and orthodontic care. It offers treatment for dental pain and emergencies, along with consultations for patients considering different dental options.

The clinic focuses on cosmetic veneers and orthodontics, including Invisalign treatment for children and adults. Its services also include CEREC same-day crowns, which use digital dental technology to complete some crown treatments in one visit. Free consultations are available with the dentists.

Customers commonly describe the team as gentle, thorough and helpful. Review themes include clear explanations during examinations, attentive follow-up after procedures and a comfortable experience at the clinic. Families also mention orthodontic treatment for children, including care for an underbite, while long-term customers refer to the consistency of the service.

Hello Dental combines general dental care with a focus on veneers, Invisalign and other orthodontic services in Mission Bay. Its practical points of difference include CEREC same-day crowns, reserved time for urgent dental concerns and free consultations for people exploring treatment.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Hello Dental's Google Business Listing health is Very high, with a score of 9.3 out of 10. The listing has the core details in place, including the business name, website link, trading status, claimed status and phone number. The main remaining opportunities are to review any relevant secondary categories and keep the detailed listing description accurate as services change.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
  • 2
    Description lengthYour description is one of the fuller ones in this market, which means a customer comparing you side by side has more of your case in front of them than most.
11 checks on your Google listing. You're seeing 5 of them.
9.3Strong
What customers seeWhere you rank
9:41
Tiles © Esri
Hello Dental
Hello Dental✓✓
4.7 ★★★★★ (226)
Dentist · Mission Bay1
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Premium dental service at an affordable price. We focus on Cosmetic Veneers and Orthodontics. Being able to deliver you the worlds latest dental advances such as CEREC same day crowns. We have been awarded Platinum Elite Status for Invisalign, which is a huge accomplishment and testament to our hundreds of successful smile transformations. We excel in general dentistry to ease pain and discomfort in our state of the art facilities. It’s important to us we take care of any dental pain and emergencies. We always reserve time to see those who are requiring urgent treatment. FREE Consultations with our dentists. Call 09 2173115 or email [email protected] See our Instagram for amazing before and after photos @hellodentalnz

2
Google listingCentral Auckland dentists · 277 businesses
You are #20 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Hello Dental's Google Business review health is High at 7.7 out of 10. The clinic has one of the deepest review banks in the local market, giving customers substantial social proof. The main areas to address are a star rating below half of local businesses and a response rate that covers some, but not most, reviews. Consistent replies and attention to recurring lower-review themes should support trust.

Strengths

  • ✓
    Review countYou hold one of the deepest review banks in this market - social proof that does its own selling.

Top three opportunities

  • 1
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 2
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
  • 3
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
4 checks on your reviews. You're seeing all of them.
7.7Good
What customers seeWhere you rank
9:41
Hello Dental
OverviewReviewsPhotosAbout
4.7★★★★★226 reviews ✓
5
4
3
2
11
invisalign 12dr shirley 9welcoming atmosphere 9professional dentist 8wisdom tooth extraction 5teeth whitening 5
3How far your rating and your review count together can be trusted
V
V★ · 9 months ago

I would advise caution when using Dr Shirley’s services for anything beyond minor cosmetic work. While I understand why she receives positive reviews for straightforward treatments, my experience with a more complex procedure was very diffe...

Response from the owner2

Hi there, we would love to professionally address your concern if you are one of our real clients. For our clients feedback is very important. An anonymous post can not progress your true concerns. Pl...

T
Tabitha W.★★★★★ · 11 months ago

Literally the best dentist I’ve been to! Shirley is so gentle and talks through what she is doing so you’re also in the loop which I find so important. They’re (Shirley and Miriam) both super kind and show such care, you don’t feel like a n...

Response from the owner

Thank you for your kind words

Google reviewsCentral Auckland dentists · 277 businesses
You are #64 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Hello Dental's Maps Search Performance is very healthy, with an overall score of 8.9 out of 10. The clinic ranks first for several important searches, including dentist, cosmetic dentist and orthodontist in Mission Bay, as well as dentist and cosmetic dentist in Orakei. Its main focus should be protecting this strong visibility across surrounding suburbs and within Mission Bay through regular checks.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
8.9Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
dental radiology
1Top three for "dental radiology" in 4 suburbs, seen in 4
1
Mission Bay Dental4.3 ★ (10) · Dentist
2
Hello Dental24.7 ★ (226) · Dentist
3
Kohimarama Dental Centre4.8 ★ (13) · Dentist
4
Auckland Veterinary Dentistry & Oral Surgery5.0 ★ (2) · Dentist
Map positionsCentral Auckland dentists · 277 businesses
You are #30 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Hello Dental has a Very high Citations & Social Presence health score of 9.1 out of 10. Facebook and Instagram profiles have strong trust signals, and the business is visible on Yelp. The main gaps are the absence of an active TikTok account and listings on OpenLocally, ServiceFinder, Yellow and Neighbourly, which may leave some directory users without a clear business profile.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Yelp ListingWe can see your Yelp Listing listing (https://yelp.com/hello-dental-auckland) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 6 of them.
9.1Strong
What customers seeWhere you rank
9:41
Ghello dental mission bay
AllImagesMapsNews
Yelphello-dental-aucklandHello Dental | Yelp✓
Facebookhellodental.nzHello Dental | Facebook✓
InstagramhellodentalnzHello Dental | Instagram✓
Healthpointmission-bay-dental-surgeryFound through search, not linked from anything you own
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialCentral Auckland dentists · 277 businesses
You are #27 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYelpHealthpointYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Hello Dental's Facebook page has a High health level, with an overall score of 8.5 out of 10. The page gives customers several direct ways to make contact, including a phone number, email address and street address, and its link points to Hello Dental's own domain. The main opportunities are to keep the 592-person audience engaged and maintain current recommendations and a clear page intro.

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
  • 2
    Recommendations on your pageYour count sits above the middle of this market, so a visitor reading the page finds enough written by other people to stop needing anything written by you.
  • 3
    What your page says about youYour intro carries more detail than most pages in this market and is doing the work of a short landing page for the visitors who never reach your website.
9 checks on your Facebook page. You're seeing 6 of them.
8.3Strong
What customers seeWhere you rank
9:41
facebook
Hello Dental | Auckland✓
592 followers 1
At Hello Dental you will find the best dental care in Auckland. Our amazing staff have worked together for over 5 years. Teens get free treatment (T’s&C’s)3
FollowMessage
★ 11 reviews · recommended 2
🌐 hellodental.co.nz✓
☎ +64 9-217 3115✓
PostsAboutPhotosReviews
Facebook pageCentral Auckland dentists · 277 businesses
You are #48 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreMost checks on your home page pass, so someone clicking through from a search gets a page that opens quickly and says what it is.
  • 2
    Separate sites linking to youMore separate websites link to you than half the businesses here, so a reasonable spread of places vouch for you.
  • 3
    The shape of your link profileYour links are spread across a fair range of sites for a profile this size, and the mix of link types looks ordinary.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒hellodental.co.nz✓✓
✓Meta description
1On-page score
2Separate sites linking to you
3The shape of your link profile
Your websiteCentral Auckland dentists · 277 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
7.3Good
What customers seeWhere you rank
9:41
Gdentist saint marys bay
AllMapsImagesShopping
321No ads from you on any search
www.dentist.co.nzBest of Dentists in ST MARYS BAY
www.stmarysdentalclinic.comSt. Marys Dentistry | Dental Care Clinic St. Marys
www.hellodental.co.nzHello Dental: Dentist Mission Bay, Auckland

Hello Dental is conveniently located at Unit 3, 224 Kepa Road in Mission Bay. Patients can book appointments online or by calling (09) 217 3115 . The clinic ... Read more

www.healthpoint.co.nzPublic Hospital Services • Saint Mary's Bay, Central Auckland
About 730 visits a month from search, across 99 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #75 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Hello Dental covers 71% of the week's customer traffic, with its hours largely aimed at busy periods and a specific weekend gap remaining. On Saturday 9am to 3pm, customers meet a closed clinic while the market is busy. Hello Dental should open Saturday 9am to 1pm so customers can arrive and be served during the busiest part of that gap.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
5.9Room to grow
What customers seeWhere you rank
9:41
Hello Dental
OverviewReviewsPhotosAbout
Hours 1
Monday8am-5pm
Tuesday8am-5pm
Wednesday8am-5pm
Thursday8am-5pm
Friday8am-5pm
SaturdayClosed
SundayClosed
Popular times Saturday · Mission Bay
9a10a11a12p1p2p3p
When people in Mission Bay look   You are shut
Opening hoursCentral Auckland dentists · 277 businesses
You are #114 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#28of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #28 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 277 dentists in Central Auckland, checked - not a guess from overseas.
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