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Highgate Hair

Hair salon · Rolleston North East, Christchurch

What your customers see when they look for you, and where that puts you among 498 Christchurch hair salons & barbers.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch hair salons & barbers · 498 businesses
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Executive summaryExclusive Marketbase business report

Highgate Hair

Hair salon · Rolleston North East, Christchurch

Where you stand#229of 498 hair salons & barbers
Overall health5.4/10across the eight areas

Going well

04Listings and social8.103Map positions6.708Opening hours6.5

Where we can help

05Facebook page5.102Reviews4.901Google listing4.707Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Highgate Hair is a high-end hair salon in Rolleston that brings experienced senior stylists to the local area. Now incorporating Charlotte's Hair, the salon lists stylists Dani, Arnya and Matt and specialises in cuts and colouring, with foiling as a stated forte. Customers are welcomed by friendly staff and can book by phone or online.

Highgate Hair is a high-end hair salon based in Rolleston, established in 2014 and now incorporating Charlotte's Hair. The salon operates from Rolleston and presents itself as a local destination for experienced hairdressing services.

The team includes senior stylists Dani, Arnya and Matt. The salon states specialisations in cutting and colouring, and identifies foiling as a particular forte. Appointments can be made by phone or through online booking.

Customer feedback highlights friendly staff, attentive stylists and consistently positive experiences. Reviews note that stylists listen to client requests, deliver the requested colour and cuts, and that the salon environment is pleasant and welcoming.

Locally, Highgate Hair is positioned as a Rolleston salon offering senior-level stylists and a focus on cut and colour work. Practical features include phone and online bookings and a team who state a commitment to friendly, client-focused service.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Highgate Hair shows an average health score with solid basics in place. Key strengths include claimed status, open-for-business display, a website link, an existing listing title and a phone number. The main gaps are missing a logo and limited listing description and photos; addressing these will lift visibility and credibility for local clients.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 3
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
11 checks on your Google listing. You're seeing 6 of them.
4.7Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Highgate Hair
3
Highgate Hair✓✓
4.6 ★★★★★ (74)
Hair salon · Rolleston North East
Open 6 days · late Mon, Tue, Wed and Thu ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Bringing high end hairdressing to Rolleston.

1
Google listingChristchurch hair salons & barbers · 498 businesses
You are #263 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Highgate Hair shows a mixed health picture with a 4.3/10 health score, suggesting focused improvement is needed in review performance and engagement. The strongest finding is a solid base of reviews and a growing rating confidence, while response rate remains a key area for growth. Overall, reviews indicate potential for better customer engagement and trust-building.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 3
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
4 checks on your reviews. You're seeing 3 of them.
4.9Room to grow
What customers seeWhere you rank
9:41
Highgate Hair
OverviewReviewsPhotosAbout
4.6★★★★★74 reviews
5
4
3
2
12
haircut 15hairdresser 9cut 5hair colour 3hairstyling 3conversation 3
3How far your rating and your review count together can be trusted
M
Matt H.★ · 6 years ago

My partner came in for a hair treatment, blow dry and straighten and she had the absolute worst experience she has had at a hairdresser. The lady doing her hair didn’t have a clue what hair treatment she was using and even said that when sh...

Response from the owner1

I am very shocked and disappointed to hear such accusations! Had your partner made any reference to being unhappy with our service and professionalism, we would have very much appreciated her raising...

D
De E.★ · 7 years ago

Ruined my son's beautiful hair. Not what I asked for, not even close. Looks awful. My son came out nearly in tears. So, I lied and said it looked really cool. I won't be back!!

Response from the owner

We are so upset to hear this as we pride ourselves in our wok and would hate to think anyone left feeling disappointed. We would have done our utmost to rectify any issues if we had been told at the t...

Google reviewsChristchurch hair salons & barbers · 498 businesses
You are #253 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Highgate Hair shows a solid overall health score for Google Maps search and room to improve in both the city-wide and borough-specific rankings. The top opportunities focus on strengthening aggregate visibility and building the Rolleston presence to reach the local midpoint and beyond, aligning with the current top performing keywords in nearby suburbs.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
6.7Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
hair salon
2Top three for "hair salon" in 2 suburbs, seen in 6
1
Copperhead Road5.0 ★ (61) · Hair salon
2
Industrial Hair4.8 ★ (82) · Hair salon
3
Rolleston Hair and Beauty4.8 ★ (86) · Hair salon
4
Highgate Hair14.6 ★ (74) · Hair salon
Map positionsChristchurch hair salons & barbers · 498 businesses
You are #166 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Highgate Hair shows very strong health with a 9.2/10 score, indicating solid social and directory presence. The two key findings are a standout Instagram and Facebook presence and an active Fresha listing, which together support visibility and client trust. Opportunities focus on expanding into TikTok and NoSecretSalon, plus Yellow and LinkedIn profiles to improve reach and humanise the brand.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Fresha ProfileWe can see your Fresha Profile listing (https://fresha.com/highgate-hair-masefield-drive-rolleston-KzEj7x) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 6 of them.
8.1Strong
What customers seeWhere you rank
9:41
Ghighgate hair rolleston north east
AllImagesMapsNews
Freshahighgate-hair-masefield-drive-rolleston-KzEj7xHighgate Hair | Fresha✓
Yellow/christchurch/hair-nowHighgate Hair | Yellow2
FacebookhighgatehairHighgate Hair | Facebook✓
Instagramhighgate_hairHighgate Hair | Instagram✓
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch hair salons & barbers · 498 businesses
You are #96 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    Where your page link pointsThe link on your page sends people to another feed or a links page rather than to a site of your own, so someone chasing a price ends up one more tap from the answer and scrolls until the errand is forgotten.
  • 2
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
  • 3
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
9 checks on your Facebook page. You're seeing 6 of them.
5.1Room to grow
What customers seeWhere you rank
9:41
facebook
Highgate Hair Rolleston | Burnham✓
1.3K followers 2
✨Bringing luxury hair to Rolleston! 🌟Book online! Elevate your style with our high-end hair treatments and transformations.
FollowMessage
★ 18 reviews · recommended
☎ +64 3-347 2001✓
PostsAboutPhotosReviews
Facebook pageChristchurch hair salons & barbers · 498 businesses
You are #245 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Highgate Hair shows a solid on-page technical health, with a score of 7.6 out of 10 indicating overall strength but room for improvement in a few areas that impact crawl speed and effectiveness.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.

Top two opportunities

  • 1
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
  • 2
    Domain Age ScoreYour domain has been registered longer than about half the businesses here, which means it has had time to collect the links and mentions a newer address has not.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒selwynconnect.co.nz21✓
Your websiteChristchurch hair salons & barbers · 498 businesses
See how to fix both →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Highgate Hair's website shows very strong traffic health, with a 9.6/10 health score indicating solid visit volume and keyword footprint for Rolleston's local market. The most notable findings are: organic traffic value and local organic traffic are in the top percentiles, and organic keyword coverage is excellent. Paid traffic is not yet measurable.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
Ghair extensions rolleston north east
AllMapsImagesShopping
No ads from you on any search
rollestonsquare.co.nzPure Collective
purehairandbody.co.nzHair Services Price List
www.selwynconnect.co.nzHighgate Hair - Rolleston

A high end hair salon based in Rolleston. Our hair stylists are Dani, Arnya and Matt, all very experienced senior stylists. We specialise cut and colouring. Read more

sasharhair.co.nzSashar Hair |
About 31,906 visits a month from search, across 3,475 searches
Google search and trafficChristchurch hair salons & barbers · 498 businesses
You are #212 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Highgate Hair's opening hours largely match local demand: 55 peak hours are covered and there are no low-demand open hours, giving a strong temporal fit. Peak Saturday midday and Tuesday late-morning slots are open and likely capture walk-ins and booked clients. However 16 high-demand hours are missed, mainly on Sunday and late Saturday afternoon, presenting clear options for targeted hour changes.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
6.5Good
What customers seeWhere you rank
9:41
Highgate Hair
OverviewReviewsPhotosAbout
Hours 1
Monday9am-7pm
Tuesday8am-7pm
Wednesday9am-8pm
Thursday9am-8pm
Friday9am-5pm
Saturday9am-3pm
SundayClosed
Popular times Sunday · Rolleston North East
10a11a12p1p2p3p4p5p
When people in Rolleston North East look   You are shut
Opening hoursChristchurch hair salons & barbers · 498 businesses
You are #176 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 17 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website2 opportunities

08Opening hours1 opportunity

Where you'd stand#229of 498 Christchurch hair salons & barbers
9:41
Christchurch hair salons & barbersOverall · 498 businesses
You are #229 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

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We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 498 hair salons & barbers in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
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