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Holly Lea Village

Retirement community · Fendalton, Christchurch

What your customers see when they look for you, and where that puts you among 96 Christchurch retirement villages.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch retirement villages · 96 businesses
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Executive summaryExclusive Marketbase business report

Holly Lea Village

Retirement community · Fendalton, Christchurch

Where you stand#44of 96 retirement villages
Overall health5.5/10across the eight areas

Going well

08Opening hours8.504Listings and social8.305Facebook page8.101Google listing7.703Map positions6.2

Where we can help

07Google search and traffic4.502Reviews2.106Your website-
How AI describes youMarketbase business report

What AI tells people about you

Holly Lea Village is a boutique retirement village in Fendalton, Christchurch, set across three acres of park-like grounds with established trees and garden beds. Anchored by the historic Lodge and the newer Morven Apartment Annex, it offers independent living and assisted living alongside a care centre providing personalised residential care and memory assisted services.

Holly Lea Village is a boutique retirement village located in Fendalton, Christchurch, set within three acres of park-like grounds, established trees and garden beds. The site is anchored by the historic main building known as The Lodge and includes the newer Morven Apartment Annex.

The village provides a mix of independent living and assisted living accommodation. Its care services are described as personalised residential care, covering rest home and hospital-level care as well as memory assisted care. The Morven Apartment Annex is noted as offering additional, more luxurious accommodation and assisted living services. The Holly Lea Care Centre was scheduled to open in the first quarter of 2023 to extend on-site care capacity.

Customer feedback highlights residents who feel respected and well looked after, and notes the presence of nurses, carers, chefs and cleaning staff. Review themes mention attractive, well-maintained gardens with features such as a small stream and peaceful birdlife. A past review also notes a policy restricting pets as a consideration for prospective residents.

Locally, Holly Lea is characterised by its heritage setting in Fendalton, a hospitality-focused atmosphere and a range of on-site care levels from independent living through to memory assisted and hospital-level care. The combination of mature gardens, historic buildings and a recently added apartment annex distinguishes it within the local retirement village market.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Holly Lea Village shows a solid overall health with a score of 8.1 out of 10, indicating strong listing completion. The most notable findings are that the listing is claimed and verified, with an active phone number and website link, and that the business appears open for customers. Strengths in description and photos are already meeting local benchmarks.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 2
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
7.7Good
What customers seeWhere you rank
9:41
Tiles © Esri
Holly Lea Village
2
Holly Lea Village✓✓
4.5 ★★★★★ (2)
Retirement community · Fendalton3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Holly Lea Village's Fendalton address is set within three glorious acres of peace, tranquility, park-like grounds, groomed garden beds, established trees and birdsong. This iconic and historic precinct is anchored by the main building known as The Lodge. This has recently seen the addition of the Morven Apartment Annex offering further luxurious accommodation and assisted living services. More extensive facilities including memory assisted care and the Holly Lea Care Centre are due to open in the first quarter of 2023.

1
Google listingChristchurch retirement villages · 96 businesses
You are #23 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Holly Lea Village shows a low overall health score on Google reviews, with some progress in rating but engagement remains limited. The two most important findings are: first, no responses to any reviews, which can erode trust; second, a growing number of reviews indicating that the business is collecting feedback and should continue to encourage more reviews to improve the overall standing.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing 3 of them.
2.1Room to grow
What customers seeWhere you rank
9:41
Holly Lea Village
OverviewReviewsPhotosAbout
4.5★★★★★2 reviews 3
5
4
3
2
1
1How far your rating and your review count together can be trusted
Google reviewsChristchurch retirement villages · 96 businesses
You are #76 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Holly Lea Village shows an above-average health score of 6.4 out of 10 for Google Maps performance, indicating solid visibility but room to grow. The top findings highlight strong ranking for several key pages in Fendalton, notably retirement community and retirement home terms, with high positions in both Fendalton and Merivale. Opportunities lie in expanding aggregate and borough presence to reach top performers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
6.2Good
What customers seeWhere you rank
9:41
12Tiles © Esri
retirement community
1Top three for "retirement community" in 2 suburbs, seen in 15
1
Holly Lea Village24.5 ★ (2) · Retirement community
2
Fendalton Retirement Village4.3 ★ (19) · Retirement community
Map positionsChristchurch retirement villages · 96 businesses
You are #37 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Holly Lea Village shows a high overall health on social presence with strong Facebook and LinkedIn activity. The most important findings are the established, high-trust Facebook profile and an up-to-date LinkedIn Company listing, which support local reach and professional credibility.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    LinkedIn CompanyWe can see your LinkedIn Company listing (https://linkedin.com/company/holly-lea-village) found via: Google search results.
  • ✓
    Village Guide ListingWe can see your Village Guide Listing listing (https://villageguide.co.nz/holly-lea-village) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
20 checks on your listings and social. You're seeing 6 of them.
8.3Strong
What customers seeWhere you rank
9:41
Gholly lea village fendalton
AllImagesMapsNews
Healthpagesretirement-villages-holly-lea-villageHolly Lea Village | Healthpages
Facebookhollyleavillage2Holly Lea Village | Facebook✓
Healthpointholly-lea-villageHolly Lea Village | Healthpoint
LinkedInholly-lea-villageHolly Lea Village | LinkedIn✓
Village Guideholly-lea-villageHolly Lea Village | Village Guide✓
Eldernet Providerholly-lea-villageHolly Lea Village | Eldernet Provider
Aged AdvisorHolly-Lea-retirement-Village-Fendalton-ChristchurchFound through search, not linked from anything you own
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
LinkedInNo listing found✓
Listings and socialChristchurch retirement villages · 96 businesses
You are #17 for listings and social
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GoogleFacebookInstagramTikTokHealthpagesHealthpointLinkedInYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 3
    What your page says about youYour intro carries more detail than most pages in this market and is doing the work of a short landing page for the visitors who never reach your website.
9 checks on your Facebook page. You're seeing 6 of them.
8.1Strong
What customers seeWhere you rank
9:41
facebook
hollyleavillage2✓
140 followers 2
Holly Lea's Fendalton address is nestled within three acres of tranquillity and park-like grounds. We offer a comprehensive range of care, including independent and assisted living, rest home, hospita...3
FollowMessage
🌐 hollylea.co.nz✓
☎ +64 3-351 7764✓
PostsAboutPhotosReviews
Facebook pageChristchurch retirement villages · 96 businesses
You are #19 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Holly Lea Village shows an above-average on-page SEO health with a score of 5.8/10. The primary strengths include HTTPS security, adequate content length, a relevant title tag, a compact page size, and an SEO-friendly URL. Attention should focus on improving page load speed, favicon presence, and fine-tuning meta tags to shift into a higher performance tier.

Strengths

  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.
  • ✓
    H1 heading tagYour home page opens with a proper heading, so a visitor landing cold and a search engine reading the page are both told what this business is in the first line.
  • ✓
    Secure content linksThe links on your site point at secure versions of your pages, so nobody is sent through an unnecessary redirect on the way in.

Top three opportunities

  • 1
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Separate sites linking to youMore separate websites link to you than half the businesses here, so a reasonable spread of places vouch for you.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠hollylea.co.nz2
✓Page file size
✓H1 heading tag
✓Secure content links
1On-page score
3Separate sites linking to you
Your websiteChristchurch retirement villages · 96 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Holly Lea Village's website traffic health sits at 4.5/10, indicating average performance with room for improvement. The strongest finding is solid organic traffic value already in the top quartile; however, paid traffic shows minimal activity. Priorities should focus on starting small paid campaigns with targeted landing pages while continuing to refine organic basics to maintain momentum.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthThe search visitors reaching your site are worth less than most businesses here, which means the work coming in arrives through word of mouth and repeat customers rather than through people searching for what you do.
  • 2
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 3
    Monthly search visitsYour site draws fewer visitors from search than most businesses here, so most people looking for what you do are landing somewhere else.
6 checks on your search and traffic. You're seeing 3 of them.
4.5Room to grow
What customers seeWhere you rank
9:41
Gretirement village fendalton
AllMapsImagesShopping
2No ads from you on any search
www.hollylea.co.nzRetirement Village in the Heart of Christchurch, Holly Lea ...

Looking for a retirement village in Christchurch? Holly Lea offers warm, personalised aged care and retirement living in the heart of Fendalton.

www.eldernet.co.nzHolly Lea Village
31About 747 visits a month from search, across 131 searches
Google search and trafficChristchurch retirement villages · 96 businesses
You are #53 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Holly Lea Village's published hours align with several weekday afternoon peaks, notably Tuesday 2pm and Wednesday 1-3pm and Thursday 1pm, matching high local search demand. However, the village is closed during several popular weekend afternoons - Sunday midday to mid-afternoon and Saturday 2pm - which are missed opportunities. There are no low-demand open hours, so current open times are not clearly wasteful.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
8.5Strong
What customers seeWhere you rank
9:41
Holly Lea Village
OverviewReviewsPhotosAbout
Hours 1
Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch retirement villages · 96 businesses
You are #15 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 76 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#44of 96 Christchurch retirement villages
9:41
Christchurch retirement villagesOverall · 96 businesses
You are #44 overall
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