marketbaseExclusive Marketbase Report
Prepared for

Hoonhay Beauty Hub

Eyelash salon · Hoon Hay, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Hoonhay Beauty Hub

Eyelash salon · Hoon Hay, Christchurch

Where you stand#402of 570 beauty businesses
Overall health3.0/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Hoonhay Beauty Hub is a beauty salon in the Hoon Hay area of Christchurch offering lashes, brows, nails and spa treatments. The senior beautician has over 10 years' experience and the salon promotes affordable, high-quality services. Customers regularly mention strong results for eyelash extensions and gel nails, along with friendly staff and a relaxed local setting.

Hoonhay Beauty Hub is a beauty salon located in Hoon Hay, Christchurch. It offers a range of salon services including eyelash extensions, brow work, gel nails, pedicures and spa treatments. The owner notes a senior beautician with over 10 years' experience.

The salon's services as described include lashes, brows, nails and general spa treatments; one review also mentions hair treatment. Pricing is presented as affordable while aiming for quality, and the team takes bookings for appointments and model work for certain services.

Customers commonly praise the quality of eyelash extensions and gel nails, noting friendly and personable staff and results that meet expectations. Several reviews highlight polite service, good outcomes for lashes and nails, and value for money. At the same time some customers report issues with punctuality, missed or rescheduled appointments, long waits and communication problems. A few mentions relate to discomfort during lash application and concern about how those issues were handled.

Overall Hoonhay Beauty Hub is presented as a local Christchurch beauty salon focused on lashes, nails and spa services with an experienced lead technician and an affordable pricing approach. Customer feedback suggests consistent strengths in lash and nail results alongside operational areas such as scheduling and communication that some clients have flagged.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Hoonhay Beauty Hub's Google Business Listing shows a healthy profile with strong basics and room for visual and branding improvements. The overall health score is 5.8 out of 10, indicating above-average completeness. Key strengths include a claimed listing, visible phone number and website, and open-for-business status, offering reliable customer access.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 2
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 3
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
11 checks on your Google listing. You're seeing 6 of them.
4.7Room to grow
9:41
Tiles © Esri
2
Hoonhay Beauty Hub✓✓
3.4 ★★★★★ (10)
Eyelash salon · Hoon Hay3
Open 7 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Welcome to Hoonhay Beauty Hub, where confidence, beauty, and relaxation come together. We specialise in providing affordable, high-quality beauty services, designed to make every client feel pampered and cared for. Our senior beautician has over 10 years of experience in the beauty industry, so you can trust that every treatment—whether lashes, brows, nails, or spa—is done with exceptional skill and attention to detail. Visit us and experience the perfect blend of professional care, comfort, and premium results right here in Hoonhay. 💛✨

Google listingChristchurch beauty · 570 businesses
You are #304 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

Hoonhay Beauty Hub shows a low overall health score on Google reviews, with progress in several areas. The strongest recent signal is some rating improvement and an initial set of reviews; continued focus on customer experiences is needed to push the score higher. Engagement with customers is present but not yet consistent across all reviews.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
4 checks on your reviews. You're seeing 3 of them.
1.9Room to grow
9:41
Hoonhay Beauty Hub
OverviewReviewsPhotosAbout
3.4★★★★★10 reviews
5
4
3
2
12
business 3nails 3eyelash extensions 2
1How far your rating and your review count together can be trusted
H
Hannah C.★★★★★ · a week ago

Love my gel nails. Great service and reasonably priced. Will be back!

Response from the owner3

Thank you dear. 😊❤️

E
Elisha C.★ · a week ago

I am very disappointed with my lash appointment because everything seemed fine at first, but while she was applying the lashes my eyes were burning badly and she showed no concern at all or tried to check if I was okay. When I got home it f...

Response from the owner

Hi there sorry about your experience and I appreciate your feedback. This isn’t the standard we aim for , and we really like a chance to solve this properly. Please send us a message so we can discuss...

Google reviewsChristchurch beauty · 570 businesses
You are #460 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

The Hoonhay Beauty Hub shows strong performance in Google Maps, with an overall health score of 8.3 out of 10 indicating solid visibility. The borough-specific ranking is outstanding, placing in the top 10% for Hoon Hay, while aggregate scores show good progress beyond the bottom tier. Key strengths include top rankings for core services and popular beauty keywords.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
9.1Strong
9:41
1234Tiles © Esri
1Top three for "eyelash salon" in 2 suburbs, seen in 5
1
Hoonhay Beauty Hub✓3.4 ★ (10) · Eyelash salon
2
Violet Beauty and Nails5.0 ★ (18) · Eyelash salon
3
Almira Nail & Beauty5.0 ★ (10) · Eyelash salon
4
Glow Skin and Beauty4.9 ★ (12) · Eyelash salon
Map positionsChristchurch beauty · 570 businesses
You are #51 for map positions
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

Hoonhay Beauty Hub shows an average health score with solid current assets on Facebook and Fresha, but gaps remain in TikTok and LinkedIn presence. The strongest completed assets are a very high-trust Facebook profile and an updatable Fresha listing, which support local credibility and booking reach.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Fresha ProfileWe can see your Fresha Profile listing (https://fresha.com/hoonhay-beauty-hub-christchurch-2-c-lewis-street-yhbzg7it) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 6 of them.
8.0Strong
9:41
Ghoonhay beauty hub hoon hay
AllImagesMapsNews
Freshahoonhay-beauty-hub-christchurch-2-c-lewis-street-yhbzg7itHoonhay Beauty Hub | Fresha✓
Instagramhoonhay_beauty_hubHoonhay Beauty Hub | Instagram✓
FacebookHoonhay-Beauty-Hub-61583274617173Hoonhay Beauty Hub | Facebook✓
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #113 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokFreshaYellowYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.
  • ✓
    A cover photoYour page opens with a cover photo rather than a blank banner, so the first impression a visitor gets is your own work.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 3
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
9 checks on your Facebook page. You're seeing 5 of them.
1.1Room to grow
9:41
facebook
✓
people3
175 followers 2
Delivering high-quality beauty services with consistency, cleanliness, and customer-first care. Your beauty is our priority.
FollowMessage
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #510 for your Facebook page
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
9:41
🔒fresha.com132
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
9:41
Gbeauty salon hoon hay
AllMapsImagesShopping
No ads from you on any search
www.fresha.comHoonhay Beauty Hub - 2-C Lewis Street - Christchurch

Hoonhay Beauty Hub stands as a premier destination for those seeking expert care in eyebrows and lashes. With services ranging from precise eyebrow shaping and ... Read more

www.glowskinandbeauty.co.nzGlow Skin & Beauty | Enhance Your Natural Glow – Book Today
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to keep it that way →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Hoonhay Beauty Hub's opening hours align strongly with local demand overall, with 62 weekly peak hours open and no low-demand open hours. Peak matches include weekday mid-afternoons and early weekend afternoons. However, there are missed late-afternoon and evening opportunities on Thursday, Wednesday and Saturday when local searches remain high while the salon is closed. Consider opening later on key weekday evenings and extending Saturday hours to capture bookings.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
7.0Good
9:41
Hoonhay Beauty Hub
OverviewReviewsPhotosAbout
Hours 1
Monday9am-6pm
Tuesday9am-6pm
Wednesday9am-6pm
Thursday9am-6pm
Friday9am-6:30pm
Saturday9am-4pm
Sunday9am-6pm
Opening hoursChristchurch beauty · 570 businesses
You are #170 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 17 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#402of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #402 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 570 beauty businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for