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In Touch Hand Therapy - Papanui

Physiotherapist · Strowan, Christchurch

What your customers see when they look for you, and where that puts you among 203 Christchurch physiotherapy businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch physiotherapy · 203 businesses
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Executive summaryExclusive Marketbase business report

In Touch Hand Therapy - Papanui

Physiotherapist · Strowan, Christchurch

Where you stand#116of 203 physiotherapy businesses
Overall health4.3/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

In Touch Hand Therapy - Papanui provides specialist hand, wrist and elbow physiotherapy from a clinic on Papanui Road in Christchurch. The team offers assessment, hands-on treatment, splinting, postoperative rehabilitation, strengthening and flexibility programmes, and advice for arthritis, scars and nerve compressions. They work with local hand specialists and surgeons and are noted for prompt, friendly and professional service.

In Touch Hand Therapy - Papanui delivers specialist hand, wrist and elbow physiotherapy from a clinic on Papanui Road in the Strowan/Papanui area of Christchurch. The clinic is located at Dudley Creek Health and serves Christchurch as well as the Selwyn and Ashburton districts.

Services include assessment, hands-on treatment, postoperative rehabilitation, splinting, and tailored strengthening and flexibility programmes. The team also provides advice and treatment for arthritis, scar management and nerve compressions, plus pain-management strategies and functional rehabilitation aimed at returning clients to work, sport and everyday activities.

Clients describe the clinic's approach as prompt, friendly and professional. Typical experiences noted in reviews include clear communication during assessment, hands-on therapy sessions, practical home exercise programmes and guidance through postoperative recovery. The practice emphasises collaboration, working closely with local hand specialists and surgeons when surgical input or follow-up care is needed.

Locally, In Touch Hand Therapy - Papanui positions itself as a focused provider of hand therapy in Christchurch, with the practical offerings of splinting, post-surgery rehabilitation and pain management. The clinic's central Papanui location and the reported friendly, professional service are recurrent local features that help clients access care for hand, wrist and elbow conditions.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

In Touch Hand Therapy - Papanui shows solid health on Google, with clear basic information and a verified listing. The health score stands at 7.7 out of 10, indicating generally strong presence but room to improve photography. Key strengths include an open-for-business status, an official listing, a claimed listing, and a website and phone number that make it easy for clients to learn about services and contact the clinic.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Photos on the listingYou have no photos on your listing, or close to none, so a customer scrolling past sees a blank where every other business shows their work.
  • 2
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 3
    Category fitYour category set covers less of this market than half the field, so there are jobs being searched for near you that your listing is not eligible to appear in.
11 checks on your Google listing. You're seeing 6 of them.
7.0Good
9:41
Tiles © Esri
1
In Touch Hand Therapy - Papanui✓✓
5.0 ★★★★★ (1)
Physiotherapist · Strowan3
Open 3 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Effective treatment of hand, wrist and elbow injuries from an experienced team of therapists. Prompt, friendly and professional services that includes assessment, hands on treatment, strengthening and flexibility programmes, postoperative rehabilitation, splinting, and advice. Helping you return to work, sport and play after hand and wrist injuries. Advice and treatment for arthritis, scars and nerve compressions. Effective strategies for pain management. We work closely with a range of local hand specialists and surgeons.

2
Google listingChristchurch physiotherapy · 203 businesses
You are #62 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

In Touch Hand Therapy - Papanui shows below-average health on Google reviews, with a 2.9/10 health score. The top strength is a very high star rating, placing it in the top 10% for ratings. Key opportunities include improving response rate to reviews, increasing total review count, and continuing to deliver excellent experiences to lift overall rating confidence.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
3.0Room to grow
9:41
In Touch Hand Therapy - Papanui
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch physiotherapy · 203 businesses
You are #143 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The business shows above-average health in Google Maps with a 6.7/10 overall score. Key findings indicate strengths in ranking for several Strowan and north Christchurch related keywords, and notable performance in the northcote-papanui area. Focus remains on maintaining aggregate visibility while pushing borough presence to top tier results.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
6.1Good
9:41
1234Tiles © Esri
2Top three for "physical therapy clinic" in 2 suburbs, seen in 14
1
Four Physio and Health5.0 ★ (43) · Physiotherapist
2
Motus Merivale Physiotherapy4.6 ★ (11) · Physiotherapist
3
In Touch Hand Therapy - Papanui15.0 ★ (1) · Physiotherapist
4
Liberty Pelvic Health Physiotherapy - Merivale4.5 ★ (8) · Physiotherapist
Map positionsChristchurch physiotherapy · 203 businesses
You are #79 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

In Touch Hand Therapy - Papanui shows healthy social presence on key platforms, with strong Facebook activity and an accurate Neighbourly listing. Health overall is 4.6 out of 10, indicating room for improvement in native social channels and local directories to boost visibility and trust among local customers.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 4 of them.
3.4Room to grow
9:41
Gin touch hand therapy - papanui strowan
AllImagesMapsNews
FacebookInTouchHandTherapyIn Touch Hand Therapy - Papanui | Facebook✓
Physio NZ Member1231In Touch Hand Therapy - Papanui | Physio NZ Member
Neighbourlyin-touch-hand-therapyIn Touch Hand Therapy - Papanui | Neighbourly
Freshathe-hand-therapists-caledonian-road-christchurch-q8v7gwIn Touch Hand Therapy - Papanui | Fresha
Healthpageshand-therapy-in-touch-hand-therapyIn Touch Hand Therapy - Papanui | Healthpages
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch physiotherapy · 203 businesses
You are #134 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokPhysio NZ MemberNeighbourlyFreshaYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top two opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    What your page says about youThere is more in your intro than in half the pages here, so a visitor has a real sense of the business before they reach the photos.
8 checks on your Facebook page. You're seeing 5 of them.
9.0Strong
9:41
facebook
InTouchHandTherapy✓
187 followers 1
Assessment and treatment of hand, wrist and elbow problems, innovation rehabilitation for the upper limb2
FollowMessage
🌐 intouchhandtherapy.co.nz✓
☎ +64 3-349 3388✓
PostsAboutPhotosReviews
Facebook pageChristchurch physiotherapy · 203 businesses
You are #22 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

The overall on-page SEO health for In Touch Hand Therapy - Papanui is 3.6 out of 10, which is below average and indicates several technical gaps. Key strengths include an SEO-friendly URL, fast load times, secure content, a relevant title tag, and a relevant meta description. The most important opportunities are improving the meta description length, boosting the on-page SEO score, adding a favicon, fine-tuning the title tag length, and expanding page content.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Page load speedYour home page appears in under three seconds, so someone tapping through from a search result meets your business rather than a blank screen while they decide whether to wait.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    Meta descriptionThe summary under your name in search results is either too brief to say anything or long enough that Google cuts it mid-sentence.
  • 2
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 3
    Separate sites linking to youFewer separate websites link to you than half the businesses here, which means when someone searches for what you do, the businesses with a longer list of vouchers are the ones on the page they actually read.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
⚠intouchhandtherapy.co.nz✓
✓Page load speed
✓Page file size
1Meta description
2On-page score
3Separate sites linking to you
Your websiteChristchurch physiotherapy · 203 businesses
Checked on
Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

In Touch Hand Therapy - Papanui shows a solid overall health on website traffic, with room for modest gains in paid activity. The strongest signal is organic traffic by terms in the 50-75% local band, while paid metrics are underdeveloped and need initial setup and optimisation.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
7.2Good
9:41
Gphysio wigram
AllMapsImagesShopping
321No ads from you on any search
musclepeople.co.nzMuscle People Physiotherapy | Expert Physio in Christchurch ...
physio.org.nzMuscle People Physiotherapy - Wigram Skies Clinic
www.intouchhandtherapy.co.nzContact Our Wigram Clinic

Your local experts in providing all areas of hand therapy, physiotherapy, post-surgery rehabilitation, pain management and functional rehabilitation. Read more

wigramvet.co.nzKate Donald
About 330 visits a month from search, across 118 searches
Google search and trafficChristchurch physiotherapy · 203 businesses
You are #58 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

In Touch Hand Therapy - Papanui shows limited alignment between published hours and city-level demand. The clinic is open during several strong mid-morning and mid-afternoon peaks - notably Tuesday 10-11am and Thursday 10-11am, plus Wednesday 3pm - but remains closed across many other high-demand hours. There are no open hours that fall in low-demand windows, suggesting no obvious waste in current scheduling.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
1.7Room to grow
9:41
In Touch Hand Therapy - Papanui
OverviewReviewsPhotosAbout
Hours 1
MondayClosed
Tuesday8:45am-12:30pm
Wednesday1pm-5pm
Thursday8:30am-12:30pm
FridayClosed
SaturdayClosed
SundayClosed
Popular times Monday · Strowan
7a8a9a10a11a12p1p2p3p4p5p6p
When people in Strowan look   You are shut
Opening hoursChristchurch physiotherapy · 203 businesses
You are #169 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#116of 203 Christchurch physiotherapy businesses
9:41
Christchurch physiotherapyOverall · 203 businesses
You are #116 overall
Open my free 7 days →
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