marketbaseExclusive Marketbase Report
Prepared for

In Touch Hand Therapy Rolleston

Rehabilitation center · Rolleston North West, Christchurch

What your customers see when they look for you, and where that puts you among 203 Christchurch physiotherapy businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch physiotherapy · 203 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

In Touch Hand Therapy Rolleston

Rehabilitation center · Rolleston North West, Christchurch

Where you stand#103of 203 physiotherapy businesses
Overall health5.0/10across the eight areas

Going well

05Facebook page9.001Google listing7.707Google search and traffic7.2

Where we can help

04Listings and social3.903Map positions3.808Opening hours3.302Reviews3.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

In Touch Hand Therapy in Rolleston provides specialised physiotherapy for hand, wrist and elbow injuries. The clinic offers prompt, professional assessment and hands-on treatment, plus strengthening, flexibility programmes, postoperative rehabilitation and splinting. Therapists give advice on arthritis, scars and nerve compressions and work with local hand specialists and surgeons to support recovery and return to work, sport and daily activities.

In Touch Hand Therapy is a Rolleston-based physiotherapy clinic focused on hand, wrist and elbow care. The clinic provides local access to hand therapy and post-surgery rehabilitation for the Selwyn district.

Services include assessment, hands-on treatment, strengthening and flexibility programmes, postoperative rehabilitation and splinting. The team offers advice for arthritis, scar management and nerve compressions, plus pain-management strategies. Therapists can arrange imaging referrals and can lodge ACC claims when relevant.

Customers consistently report prompt, friendly and professional service from a team that specialises in hand injuries. Reviews emphasise the clinic's focus on hand therapy and the practical support clients receive during recovery, including tailored follow-up sessions and rehabilitation plans.

Locally, In Touch Hand Therapy is distinguished by easy access to appointments without GP referral, quick arrangements for imaging when needed, and close working relationships with local hand specialists and surgeons. The clinic's approach centres on practical rehabilitation to help clients return to work, sport and everyday activities.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

In Touch Hand Therapy Rolleston shows a solid Google Business Listing health with a 7.7 out of 10. The listing has a strong foundation-claim status, a visible phone number, a website link, and a working open status-while room for growth lies in expanding photos and refining the description to stand out locally.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 2
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
11 checks on your Google listing. You're seeing 5 of them.
7.7Good
What customers seeWhere you rank
9:41
Tiles © Esri
In Touch Hand Therapy Rolleston
1
In Touch Hand Therapy Rolleston✓✓
5.0 ★★★★★ (1)
Rehabilitation center · Rolleston North West
Open 4 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Effective treatment of hand, wrist and elbow injuries from an experienced team of therapists. Prompt, friendly and professional services that includes assessment, hands on treatment, strengthening and flexibility programmes, postoperative rehabilitation, splinting, and advice. Helping you return to work, sport and play after hand and wrist injuries. Advice and treatment for arthritis, scars and nerve compressions. Effective strategies for pain management. We work closely with a range of local hand specialists and surgeons.

2
Google listingChristchurch physiotherapy · 203 businesses
You are #47 for your Google listing
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

In Touch Hand Therapy Rolleston shows a low overall health score for Google reviews, with room to improve beyond a 2.5 out of 10. The business has a strong star rating in the top 10% but has not yet engaged with customers through public responses. Encouraging more reviews while starting to reply to feedback will help build trust and uplift overall performance.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
3.0Room to grow
What customers seeWhere you rank
9:41
In Touch Hand Therapy Rolleston
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch physiotherapy · 203 businesses
You are #143 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

In Touch Hand Therapy Rolleston shows below average health on Google Maps, with a 3.7/10 overall score. The business already ranks well for several Rolleston-focused and regional physical rehabilitation terms, particularly in north-west, north-east and south-east Rolleston. The strongest opportunities lie in improving aggregate map visibility and consolidating local borough presence to reach a higher local midpoint.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
3.8Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
physical rehabilitation center
1Top three for "physical rehabilitation center" in 2 suburbs, seen in 4
1
TBI Health Physiotherapy, Sports & Spinal Rehabilitation Rolleston Christchurch5.0 ★ (1) · Rehabilitation center
2
Active Hand Rehab Rolleston5.0 ★ (1) · Rehabilitation center
3
In Touch Hand Therapy Rolleston25.0 ★ (1) · Rehabilitation center
4
Motus Rolleston Physiotherapy4.1 ★ (29) · Rehabilitation center
Map positionsChristchurch physiotherapy · 203 businesses
You are #126 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

In Touch Hand Therapy Rolleston shows low overall social presence health, with a 2.5 out of 10. The strongest completed achievement is a highly trusted Facebook profile, indicating solid reach and engagement on that platform. Key opportunities lie in expanding on Instagram, TikTok and professional networks to broaden visibility and trust across local directories.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Physio NZ MemberWe can see your Physio NZ Member listing (https://physio.org.nz/1231) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 5 of them.
3.9Room to grow
What customers seeWhere you rank
9:41
Gin touch hand therapy rolleston rolleston north west
AllImagesMapsNews
Physio NZ Member1231In Touch Hand Therapy Rolleston | Physio NZ Member✓
FacebookInTouchHandTherapyIn Touch Hand Therapy Rolleston | Facebook✓
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch physiotherapy · 203 businesses
You are #125 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokPhysio NZ MemberYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top two opportunities

  • 1
    People following your pageFewer people follow your page than follow half the pages here.
  • 2
    What your page says about youThere is more in your intro than in half the pages here, so a visitor has a real sense of the business before they reach the photos.
8 checks on your Facebook page. You're seeing 5 of them.
9.0Strong
What customers seeWhere you rank
9:41
facebook
InTouchHandTherapy✓
187 followers 1
Assessment and treatment of hand, wrist and elbow problems, innovation rehabilitation for the upper limb2
FollowMessage
🌐 intouchhandtherapy.co.nz✓
☎ +64 3-349 3388✓
PostsAboutPhotosReviews
Facebook pageChristchurch physiotherapy · 203 businesses
You are #22 for your Facebook page
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

In Touch Hand Therapy Rolleston shows a below-average on-page SEO health score of 4.2 out of 10. The site already loads quickly, uses a readable amount of text, and has an SEO-friendly URL and HTTPS resources. Key improvements focus on favicon presence, fine-tuning the meta description and title tag, and removing frames to enhance indexability and user experience.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.
  • ✓
    Secure content linksThe links on your site point at secure versions of your pages, so nobody is sent through an unnecessary redirect on the way in.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    Separate sites linking to youFewer separate websites link to you than half the businesses here, which means when someone searches for what you do, the businesses with a longer list of vouchers are the ones on the page they actually read.
  • 3
    Meta descriptionYour search summary sits just outside a workable length, so a searcher either gets less than the space allows or loses the tail of it.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠intouchhandtherapy.co.nz✓
✓Page file size
✓Secure content links
1On-page score
2Separate sites linking to you
3Meta description
Your websiteChristchurch physiotherapy · 203 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
See the full website report
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

In Touch Hand Therapy Rolleston shows healthy website traffic with room to grow paid reach. Organic traffic value sits in the 50-75% range, a solid baseline, while paid activity remains minimal and unmeasured. The main takeaway is to optimise paid campaigns while maintaining steady organic momentum to reach higher local visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing 3 of them.
7.2Good
What customers seeWhere you rank
9:41
Gphysio rolleston north west
AllMapsImagesShopping
321No ads from you on any search
www.facebook.comEvexias Physiotherapy Rolleston
physio.org.nzMotus Rolleston
www.intouchhandtherapy.co.nzContact Our Rolleston Clinic

Your local experts in providing all areas of hand therapy, physiotherapy, post-surgery rehabilitation, pain management and functional rehabilitation. Read more

About 330 visits a month from search, across 118 searches
Google search and trafficChristchurch physiotherapy · 203 businesses
You are #58 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

In Touch Hand Therapy Rolleston shows mixed timing fit with local demand. The clinic's current hours align with several high-demand windows - Monday 2pm, Wednesday 3pm and three Thursday peaks at 10am, 11am and 3pm - but it is closed for several Tuesday high-demand hours. There are no low-demand open hours, so inefficiency from being open at quiet times is not evident.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
3.3Room to grow
What customers seeWhere you rank
9:41
In Touch Hand Therapy Rolleston
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5:30pm
TuesdayClosed
Wednesday8:30am-4:30pm
Thursday9am-5pm
Friday8:30am-4pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch physiotherapy · 203 businesses
You are #136 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#103of 203 Christchurch physiotherapy businesses
9:41
Christchurch physiotherapyOverall · 203 businesses
You are #103 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 203 physiotherapy businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for