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In Touch Physiotherapy Shirley

Physiotherapist · Shirley, Christchurch

What your customers see when they look for you, and where that puts you among 203 Christchurch physiotherapy businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch physiotherapy · 203 businesses
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Executive summaryExclusive Marketbase business report

In Touch Physiotherapy Shirley

Physiotherapist · Shirley, Christchurch

Where you stand#162of 203 physiotherapy businesses
Overall health2.0/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Where we can help

07Google search and traffic4.101Google listing3.303Map positions3.302Reviews3.005Facebook page2.404Listings and social2.308Opening hours1.506Your website-
How AI describes youMarketbase business report

What AI tells people about you

In Touch Physiotherapy Shirley is a locally owned physiotherapy clinic based in Shirley with a second clinic in Parklands, Christchurch. Established in 1998, the clinic serves private and ACC clients and works alongside the Shirley Medical Centre. It offers individualised, comprehensive physiotherapy care for all ages, with convenient locations opposite The Palms Shopping Centre and in Forest Park.

In Touch Physiotherapy Shirley is a locally owned physiotherapy clinic based in Shirley with a second clinic in Parklands, Christchurch. Established in 1998, the Shirley clinic operates in conjunction with the Shirley Medical Centre and the Parklands site serves the Forest Park community, providing easier access for local residents.

The clinic offers comprehensive physiotherapy services to both private and ACC clients. Treatments are individualised and begin with an initial examination to establish a diagnosis. The team states its approach is tailored to the person, from juniors to older adults and from weekend athletes to professional players.

Customers commonly report a professional and supportive experience and note measurable progress after treatment. The clinic emphasises clear explanations to put clients at ease and focuses on getting people moving again. Appointments are available at both Shirley and Parklands, and the staff are described as experienced and patient-focused.

Locally, In Touch Physiotherapy Shirley is known for long-standing community presence and accessible locations, including a site opposite The Palms Shopping Centre and one in Forest Park. With more than two decades of operation, the clinic combines established local ties with services that welcome a broad range of clients, including ACC cases and private patients.

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01Google listingMarketbase business report

Your Google listing

In Touch Physiotherapy Shirley shows a low health score for its Google Business Listing, with key gaps affecting visibility and engagement. The listing already provides a website link, a title, a claimed status, a phone number and a full address, which are solid foundations. Primary attention should be on status, photos and logo to strengthen trust and accessibility.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Photos on the listingYou have no photos on your listing, or close to none, so a customer scrolling past sees a blank where every other business shows their work.
  • 2
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 3
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
11 checks on your Google listing. You're seeing 6 of them.
3.3Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
In Touch Physiotherapy Shirley
1
In Touch Physiotherapy Shirley✓✓
5.0 ★★★★★ (1)
Physiotherapist · Shirley
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Based in Shirley, and now also in Parklands, Christchurch, In Touch Physiotherapy is a locally owned and operated physiotherapy clinic that has been helping patients back to health for over 20 years. Established in 1998, the Shirley clinic operates in conjunction with the Shirley Medical Centre and is conveniently situated across from The Palms Shopping Centre. The Parklands clinic operates in Forest Park, serving the local community.

3
Google listingChristchurch physiotherapy · 203 businesses
You are #136 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

In Touch Physiotherapy Shirley shows overall health on Google reviews as low, with a 2.8/10 score. The top achievements include a stellar star rating, placing the clinic in the top 10% for customer satisfaction. The most important opportunities focus on increasing reviewed volume, boosting response to reviews, and continuing to improve the rating confidence. This mix indicates solid service but room to grow engagement and feedback.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
3.0Room to grow
What customers seeWhere you rank
9:41
In Touch Physiotherapy Shirley
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch physiotherapy · 203 businesses
You are #143 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

In Touch Physiotherapy Shirley shows below average health on Google Maps with a 3.2 out of 10. The business already ranks well for several Shirley-focused terms, notably physical therapy clinic in shirley and physiotherapist in shirley, indicating strong relevance in its core area. Opportunities lie in improving aggregate visibility and bolstering borough rankings to move toward the local midpoint.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
3.3Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
physiotherapist
1Top three for "physiotherapist" in 1 suburb, seen in 6
1
Shirley St Albans Physiotherapy5.0 ★ (21) · Physiotherapist
2
The Rehab Co0.0 ★ (0) · Physiotherapist
3
In Touch Physiotherapy Shirley25.0 ★ (1) · Physiotherapist
4
Active Hand Rehab East5.0 ★ (4) · Physiotherapist
Map positionsChristchurch physiotherapy · 203 businesses
You are #137 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

In Touch Physiotherapy Shirley shows a low overall health on social presence and directories (2.1 out of 10). The strongest recent achievement is the Yellow Directory listing, which helps local visibility. Key opportunities focus on building active profiles for Instagram, TikTok and LinkedIn, while maintaining a solid Facebook presence and ensuring TikTok directory consistency.

Strengths

  • ✓
    White Pages ListingWe can see your White Pages Listing listing (https://whitepages.co.nz/in-touch-physiotherapy-shirley) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Having a Facebook page at allyour Facebook Profile page surfaces strongly in search, which is how we found it - but nothing you control points at it.
15 checks on your listings and social. You're seeing 4 of them.
2.3Room to grow
What customers seeWhere you rank
9:41
Gin touch physiotherapy shirley shirley
AllImagesMapsNews
Healthpagesphysiotherapists-intouch-physiotherapyIn Touch Physiotherapy Shirley | Healthpages
White Pagesin-touch-physiotherapy-shirleyIn Touch Physiotherapy Shirley | White Pages✓
Yellow/shirley/physiotherapistsIn Touch Physiotherapy Shirley | Yellow
Physio NZ Membershirley-st-albans-physiotherapy-clinicFound through search, not linked from anything you own
FacebookshirleystalbansphysioclinicFound through search, not linked from anything you own3
InstagramNo account found1
TiktokNo account found2
Listings and socialChristchurch physiotherapy · 203 businesses
You are #157 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpagesWhite PagesYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalyour Facebook Profile page surfaces strongly in search, which is how we found it - but nothing you control points at it. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
2.4Room to grow
What customers seeWhere you rank
9:41
facebook
in touch physiotherapy shirley shirley
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch physiotherapy · 203 businesses
You are #155 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

In Touch Physiotherapy Shirley shows above-average on-page SEO health with solid fundamentals and room for refinement. Key achievements include a concise meta description, an SEO-friendly URL, and fast page load times under 3 seconds, contributing to clear search result visibility and user experience. Current opportunities focus on fixing favicon absence, H1 tagging, and secure content by aligning all links to HTTPS, while maintaining the strong content baseline.

Strengths

  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.
  • ✓
    Page load speedYour home page appears in under three seconds, so someone tapping through from a search result meets your business rather than a blank screen while they decide whether to wait.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    Separate sites linking to youNo separate website links to yours.
  • 2
    The shape of your link profileNo links to your site were found, so there is no shape to read yet.
  • 3
    Pages linking to youVery few individual pages anywhere on the web link to yours, so there is almost nothing for search engines to follow back to you.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
⚠intouchphysio.co.nz
✓Meta description
✓Page load speed
✓Page file size
1Separate sites linking to you
2The shape of your link profile
3Pages linking to you
Your websiteChristchurch physiotherapy · 203 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

In Touch Physiotherapy Shirley shows an overall traffic health that is below average, with a 4.1/10 health score. Key findings indicate paid traffic is not yet established, though organic traffic performance is improving. The main opportunities focus on initiating a small paid campaign while continuing to refine SEO fundamentals for organic traffic and improving site navigation to support conversions.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthThe search visitors reaching your site are worth less than most businesses here, which means the work coming in arrives through word of mouth and repeat customers rather than through people searching for what you do.
  • 2
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 3
    Monthly search visitsYour site draws fewer visitors from search than most businesses here, so most people looking for what you do are landing somewhere else.
6 checks on your search and traffic. You're seeing 3 of them.
4.1Room to grow
What customers seeWhere you rank
9:41
Gphysio shirley
AllMapsImagesShopping
2No ads from you on any search
shirleyphysiochristchurch.co.nzPhysio Christchurch | Shirley - St Albans Physiotherapy Clinic
www.intouchphysio.co.nzIN TOUCH PHYSIOTHERAPY - home

In Touch Physiotherapy offers a comprehensive and friendly physiotherapy service. Shirley Medical, 11 Marshland Rd, Christchurch Ph 03 961

physio.org.nzShirley-St Albans Physiotherapy Clinic
31About 14 visits a month from search, across 13 searches
Google search and trafficChristchurch physiotherapy · 203 businesses
You are #121 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

In Touch Physiotherapy Shirley currently has no published opening hours, so alignment with local demand cannot be confirmed. City-level demand patterns show clear peak search windows for physiotherapy, but without hours the clinic may both miss high-demand periods and be inefficient during low-demand times. Adding accurate hours will reveal specific matches and missed opportunities and improve the health score.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.5Room to grow
What customers seeWhere you rank
9:41
In Touch Physiotherapy Shirley
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Opening hoursChristchurch physiotherapy · 203 businesses
You are #173 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#162of 203 Christchurch physiotherapy businesses
9:41
Christchurch physiotherapyOverall · 203 businesses
You are #162 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 203 physiotherapy businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
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