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Jade Financial Services

Loan agency · Ellerslie, Central Auckland

What your customers see when they look for you, and where that puts you among 106 Central Auckland finance businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketCentral Auckland personal & business finance · 106 businesses
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Executive summaryExclusive Marketbase business report

Jade Financial Services

Loan agency · Ellerslie, Central Auckland

Where you stand#100of 106 finance businesses
Overall health0.6/10across the eight areas

Going well

08Opening hours8.0

Where we can help

05Facebook page3.004Listings and social1.902Reviews1.703Map positions1.301Google listing0.107Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Jade Financial Services is a finance firm based in Ellerslie, Auckland, providing lending and finance-related services to local clients. The practice handles loan applications and finance enquiries and operates from the Ellerslie area. Review themes indicate issues with communication and dispute handling, which are a notable part of customers' experiences.

Jade Financial Services is a finance firm located in Ellerslie, Auckland. It presents itself as a local provider of finance and lending services, dealing with loan applications and related enquiries for residents and businesses in the area.

Services described or implied by customers centre on lending and finance facilitation. The business handles loan applications, declines and correspondence related to finance decisions, and manages client enquiries about account matters and payment arrangements.

Customer feedback highlights recurring themes around communication and dispute handling. Several reviewers report receiving decline emails without clear explanations, difficulty getting helpful phone conversations, and dissatisfaction with how enquiries were followed up. One review mentions an unexpected court action that led to a negative outcome for a customer. Overall, reviews point to frustration with responsiveness and clarity in customer interactions.

As a locally based finance provider in Ellerslie, Jade Financial Services is marked by its lending focus and a pattern of communication concerns noted in reviews. Clients considering this firm should be aware that public feedback frequently references issues with explanation of decisions and follow-up, which are prominent in how the business is experienced locally.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Jade Financial Services shows a very low overall health on Google Business Listings, at 0.4 out of 10. The listing appears active and includes a title, full address, and a main image, but significant gaps remain. The two most important findings are the lack of a website link and a missing phone number, which hinder customer access and trust.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    AddressYour listing carries an address, so the directions button works and Google can match you to searches for your suburb.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    PhoneYour listing has no phone number, so the call button a customer expects to tap is not there and the ones in a hurry ring someone else.
11 checks on your Google listing. You're seeing 6 of them.
0.1Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Jade Financial Services
Jade Financial Services1✓
Own this business?
2.0 ★★★★★ (7)
Loan agency · Ellerslie✓
Open 5 days ✓
Directions No website 32
OverviewReviewsPhotosAbout
From the business
No description yet
Google listingCentral Auckland personal & business finance · 106 businesses
You are #105 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Jade Financial Services shows a low Google Business health score with 1.7 out of 10. The most actionable findings are the low review volume and no responses to any reviews, which hurts credibility and visibility. The business should focus on increasing review activity and starting timely replies to customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
4 checks on your reviews. You're seeing 3 of them.
1.7Room to grow
What customers seeWhere you rank
9:41
Jade Financial Services
OverviewReviewsPhotosAbout
2.0★★★★★7 reviews
5
4
3
2
13
1How far your rating and your review count together can be trusted
Google reviewsCentral Auckland personal & business finance · 106 businesses
You are #88 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Jade Financial Services shows a very low overall health on Maps performance, with a 1.3 out of 10. The top themes indicate strength as a loan agency in nearby areas like Onehunga and Mount Wellington, but overall visibility is limited. The strongest immediate opportunity is to grow reviews to widen mapping visibility and engage locals in Ellerslie.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbWe are not seeing you in Maps searches in your own suburb, which is the search a customer standing a street away actually makes.
2 checks on your map positions. You're seeing both.
1.3Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
loan agency
1Seen in 2 searches across Central Auckland, top three in none
1
Cash Traders4.0 ★ (10) · Loan agency
2
Cash Express4.1 ★ (18) · Loan agency
3
All Loans4.2 ★ (5) · Loan agency
4
Instant Finance NZ Limited2.4 ★ (7) · Loan agency
↓
Jade Financial Services2Further down, below the first results
Map positionsCentral Auckland personal & business finance · 106 businesses
You are #92 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Jade Financial Services shows a low health score for citations and social presence, with limited active profiles and directory listings. The most important finding is the absence of active profiles on Facebook, Instagram, LinkedIn and Yellow Pages, which reduces visibility and trust. Strengths include existing Yellow Directory and LinkedIn Company listings that align with Google details.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Yellow ProfileWe can see the Yellow Profile listing (https://yellow.co.nz/y/jade-finance-services-ltd-579360998) found via: Google search results, but nothing on it tells us it is yours - no matching phone number, no matching address, and the name does not line up.
5 checks on your listings and social. You're seeing 3 of them.
1.9Room to grow
What customers seeWhere you rank
9:41
Gjade financial services ellerslie
AllImagesMapsNews
Finance Advisers Providerjade-financial-services-limited-auckland-FSP25621Jade Financial Services | Finance Advisers Provider
White Pagesjade-finance-eastJade Financial Services | White Pages
Infobeljade_financeJade Financial Services | Infobel
Yellowjade-finance-services-ltd-579360998Jade Financial Services | Yellow3
LinkedInjade-finance-australiaJade Financial Services | LinkedIn
FacebookNo account found1
InstagramNo account found2
Listings and socialCentral Auckland personal & business finance · 106 businesses
You are #86 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokFinance Advisers ProviderWhite PagesInfobelYour website
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05Facebook pageMarketbase business report

Your Facebook page

Jade Financial Services has no Facebook page that Marketbase can find. That leaves local customers without a place where many expect to check a firm's recent activity, confirm it is real, or send a quick message before deciding to enquire. In Ellerslie's market this is unusual: 79 of 106 local finance and lending businesses have a findable Facebook page.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
3.0Room to grow
What customers seeWhere you rank
9:41
facebook
jade financial services ellerslie
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageCentral Auckland personal & business finance · 106 businesses
You are #75 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gjade financial services website
AllMapsImagesNews
Google Mapsgoogle.com › mapsJade Financial Services - Ellerslie, Central Auckland
Your websiteNo website of your own1
Your websiteCentral Auckland personal & business finance · 106 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Jade Financial ServicesNot in these results
Google search and trafficCentral Auckland personal & business finance · 106 businesses
You are #72 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Hours are generally well aimed; one specific gap remains. Sunday 12pm to 4pm, where customers find a closed door or go elsewhere. Open Sunday 12pm to 4pm, which lets customers arrive and be served during the market's busiest closed span.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
8.0Strong
What customers seeWhere you rank
9:41
Jade Financial Services
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Popular times Sunday · Ellerslie
10a11a12p1p2p3p4p5p
When people in Ellerslie look   You are shut
Opening hoursCentral Auckland personal & business finance · 106 businesses
You are #22 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 35 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#100of 106 Central Auckland finance businesses
9:41
Central Auckland personal & business financeOverall · 106 businesses
You are #100 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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