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Prepared for

Jo The Groomer

Name: Jo The Groomer
Address: 6 Annell Pl, Burnside, christchurch, 8053, NZ
Telephone: +64211717913
Rating: 1.8

Pet groomer · Burnside, Christchurch

What your customers see when they look for you, and where that puts you among 79 Christchurch pet grooming businesses.

ReportLocal marketing report

Checked12 October 2026

Your marketChristchurch pet grooming · 79 businesses

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Executive summaryExclusive Marketbase business report

Jo The Groomer

Pet groomer · Burnside, Christchurch

Where you stand#77of 79 pet grooming businesses

Overall health0.3/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Where we can help

03Map positions4.4 08Opening hours3.2 01Google listing1.9 02Reviews1.8 04Listings and social1.2 05Facebook page0.9 07Google search and traffic0.0 06Your website-

How AI describes youMarketbase business report

What AI tells people about you

Jo The Groomer is a home-based pet groomer in Burnside, Christchurch, with 15 years of experience. Jo offers one-on-one grooming sessions in a relaxed environment tailored to furbabies, focusing on calm, personalised care. Customers report happy pets and recommend the service, making it a local option for owners seeking individual attention and a low-stress grooming experience.

Jo The Groomer is a home-based pet grooming service located in Burnside, Christchurch. Jo has 15 years of experience and runs one-on-one appointments from a residential setting, positioning the business as a quieter alternative to salon-style grooming.

The service specialises in individual grooming sessions that aim to reduce stress for animals. Appointments are conducted face-to-face with the groomer rather than in a group setting. The setup is described as relaxed, with an emphasis on personal attention and a slower pace suited to animals that do better outside busy commercial environments.

Customers tend to report consistently positive experiences. Reviews note that pets are happy after grooming and that owners feel comfortable recommending Jo to others. Feedback highlights friendly, attentive handling and outcomes that leave animals looking well cared for, reflecting the one-on-one approach.

Locally, Jo The Groomer is distinguished by its home-based, personalised model and long experience in pet grooming. The combination of a quieter environment, individual sessions and a focus on calm handling defines the service for Christchurch pet owners seeking a more intimate grooming option in Burnside.

ChatGPTGeminiGooglePerplexityClaude

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01Google listingMarketbase business report

Your Google listing

Jo The Groomer shows a low overall health on Google Business Listing, with a 2.7/10. The strongest existing elements are claimed status, full address, and a visible phone number, which indicate strong listing control and clear contact. Key opportunities include adding a website link and a logo, plus continuing improvements to the description and photos to reach midpoints.

Strengths

✓
Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
✓
ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
✓
NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

1
WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
2
LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
3
Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.

11 checks on your Google listing. You're seeing 6 of them.

Room to grow

What customers see Where you rank

9:41

Tiles © Esri

Jo The Groomer

Jo The Groomer✓✓

5.0 ★★★★★ (2)

Pet groomer · Burnside

Open 5 days ✓

DirectionsCall No website 1

OverviewReviewsPhotosAbout

From the business

Home based groomer with 15 yrs experience. I do one on one grooming for a more relaxed environment for your furbabies.

Google listingChristchurch pet grooming · 79 businesses

You are #64 for your Google listing

See how to fix all 3 →

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Google SearchGoogle MapsBusiness Profile

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02ReviewsMarketbase business report

Your reviews

Jo The Groomer shows a low overall Google review health score but strong customer satisfaction signs. The top finding is the very high star rating, placing the business in the top tier for customer happiness. A critical area is the lack of any response to reviews, which can erode trust if unanswered.

Strengths

✓
Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

1
Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
2
Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
3
Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.

4 checks on your reviews. You're seeing all of them.

Room to grow

What customers see Where you rank

9:41

Jo The Groomer

OverviewReviewsPhotosAbout

5.0★★★★★2 reviews 3

1✓

1How far your rating and your review count together can be trusted

Google reviewsChristchurch pet grooming · 79 businesses

You are #65 for your Google reviews

See how to fix all 3 →

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Google reviewsBusiness Profile

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03Map positionsMarketbase business report

Where you show up on the map

Jo The Groomer shows a reasonable health in Google Maps search with a 4.5/10 overall health. The top opportunities focus on lifting the aggregate Maps search results and maintaining momentum in the Burnside area. Notable strengths include ranking well for several pet groomer keywords in Burnside and nearby suburbs, indicating a solid local footprint.

Strengths

✓
Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

1
Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.

2 checks on your map positions. You're seeing both.

Room to grow

What customers see Where you rank

9:41

1234Tiles © Esri

pet groomer

1Top three for "pet groomer" in 2 suburbs, seen in 7

Jo The Groomer✓5.0 ★ (2) · Pet groomer

Top Dog Pet Grooming Salon5.0 ★ (34) · Pet groomer

Everything Dog4.5 ★ (98) · Pet groomer

Best Buddies Dog Grooming4.8 ★ (62) · Pet groomer

Map positionsChristchurch pet grooming · 79 businesses

You are #45 for map positions

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Google Maps

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04Listings and socialMarketbase business report

Where customers find you

Jo The Groomer shows a mixed online presence with a very low health score of 0.8/10 in the Citations & Social Presence area. Instagram is already active with a high trust link, while Facebook, TikTok, LinkedIn, and GrabOne are missing or inactive. The main takeaway is to stabilise and expand profiles on key platforms to improve local visibility and trust among customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

1
Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
2
Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
3
Instagram Profileyour Instagram Profile page surfaces strongly in search, which is how we found it, though nothing you control points at it.

16 checks on your listings and social. You're seeing 3 of them.

Room to grow

What customers see Where you rank

9:41

Gjo the groomer burnside

AllImagesMapsNews

Instagram_joannethegroomerJo The Groomer | Instagram3

Freshathe-dog-groomer-ltd-christchurch-292-kilmore-street-kz9lvgorFound through search, not linked from anything you own

FacebookNo account found1

TiktokNo account found2

YellowNo listing found

Listings and socialChristchurch pet grooming · 79 businesses

You are #70 for listings and social

See how to fix all 3 →

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GoogleFacebookInstagramTikTokFreshaYour website

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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

1
Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.

9 checks on your Facebook page. You're seeing 1 of them.

Room to grow

What customers see Where you rank

9:41

facebook

jo the groomer burnside

We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1

Facebook pageChristchurch pet grooming · 79 businesses

You are #72 for your Facebook page

See how to fix it →

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Facebook

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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

1
Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
2
Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
3
Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.

3 checks on your website. You're seeing all of them.

Room to grow

What customers see Where you rank

9:41

Gjo the groomer website

AllMapsImagesNews

Google Mapsgoogle.com › mapsJo The Groomer - Burnside, Christchurch

Your websiteNo website of your own1

Your websiteChristchurch pet grooming · 79 businesses

See how to fix all 3 →

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Your websiteGoogle Search

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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.

0 checks on your search and traffic. You're seeing all of them.

Room to grow

What customers see Where you rank

9:41

AllMapsImagesShopping

No ads from you on any search

Jo The GroomerNot in these results

Google search and trafficChristchurch pet grooming · 79 businesses

You are #35 for Google search and traffic

See how to keep it that way →

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Google SearchGoogle Maps

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08Opening hoursMarketbase business report

Your hours against demand

Jo The Groomer's published hours hit several high-demand windows in mid-afternoon on weekdays, but also miss notable late-afternoon and weekend demand. Open slots on Monday 3pm, Tuesday 3pm, Wednesday 3-4pm and Thursday 3pm align with searches. Closed hours at Thursday 4-5pm and Sunday 11am-12pm represent missed bookings. No low-demand open hours were identified - the schedule is tight but could better capture evening and weekend traffic.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

1
Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.

1 check on your opening hours. You're seeing it.

Room to grow

What customers see Where you rank

9:41

Jo The Groomer

OverviewReviewsPhotosAbout

Hours 1

Monday8:30am-3:30pm

Tuesday8:30am-3:30pm

Wednesday8:30am-5pm

Thursday8:30am-3:30pm

Friday8:30am-3:30pm

SaturdayClosed

SundayClosed

Opening hoursChristchurch pet grooming · 79 businesses

You are #54 for opening hours

See how to fix it →

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Your listed hoursWhen people search

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The next step

Your top opportunities, in one place.

These are your top 15 opportunities, from the 46 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#77of 79 Christchurch pet grooming businesses

9:41

Christchurch pet groomingOverall · 79 businesses

You are #77 overall

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