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Joy Family Dental Clinic

Dental clinic · Mount Eden, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Joy Family Dental Clinic

Dental clinic · Mount Eden, Central Auckland

Where you stand#232of 277 dentists
Overall health1.6/10across the eight areas

Going well

08Opening hours7.2

Where we can help

05Facebook page4.702Reviews3.203Map positions3.204Listings and social3.201Google listing1.507Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Joy Family Dental Clinic is a dental practice in Mount Eden, Auckland. It provides general dental care, including cleaning and X-rays, with reviews describing a clean clinic, clear explanations and a calm, caring approach. Customers also mention friendly staff, patient care and services they consider reasonably priced.

Joy Family Dental Clinic is a dental practice based in Mount Eden, Auckland. It provides dental care for local customers, with reviews describing appointments for cleaning, X-rays and other routine treatment.

The clinic's reviewed services include dental cleaning and X-rays. Customers describe treatment as relatively quick and painless, with the dentist taking time to explain what was being done and offer advice about dental care.

Review themes point to a clean and tidy clinic, friendly staff and a patient, professional manner. Customers also describe the care as helpful and considerate, with several noting that the team focuses on dental wellbeing and explains treatment clearly.

Joy Family Dental Clinic stands out locally for combining routine dental services with a calm and personal experience. Its Mount Eden location, clear communication, clean surroundings and reputation for caring service are practical features for customers choosing a local dentist.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Joy Family Dental Clinic's Google Business Listing health is Low, scoring 1.5 out of 10. The listing includes core details such as the business name, phone number, address and main image, but important profile controls and information are missing. The most pressing priorities are claiming the listing and adding a website link, so customers can confirm details and the business can manage its profile.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
1.5Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Joy Family Dental Clinic
Joy Family Dental Clinic1✓
Own this business?
4.2 ★★★★★ (17)
Dental clinic · Mount Eden
Open 5 days ✓
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingCentral Auckland dentists · 277 businesses
You are #236 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Joy Family Dental Clinic's Google review performance is below average, with a health score of 3.2 out of 10. The most urgent issue is that no reviews have received a reply, leaving customer feedback without the clinic's perspective. Its star rating is also well below local expectations, while the review count remains under the market midpoint, limiting confidence for customers comparing practices.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
4 checks on your reviews. You're seeing 3 of them.
3.2Room to grow
What customers seeWhere you rank
9:41
Joy Family Dental Clinic
OverviewReviewsPhotosAbout
4.2★★★★★17 reviews
5
4
3
2
12
professional staff 4dentist 4painless treatment 3affordable 3dental care 3caring staff 2
3How far your rating and your review count together can be trusted
Google reviewsCentral Auckland dentists · 277 businesses
You are #190 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Joy Family Dental Clinic has a below average Google Maps search health score of 3.2 out of 10. It ranks most strongly for emergency dental service, dental clinic and dental radiology searches in Mount Eden, appearing in positions 3 to 4. However, visibility across nearby suburbs and within Mount Eden remains limited, with reviews identified as the main opportunity to improve both measures.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
3.2Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
emergency dental service
1Top three for "emergency dental service" in 1 suburb, seen in 1
1
Lumino Mount Eden Village4.7 ★ (87) · Dental clinic
2
Accident & Emergency Dental Unit3.0 ★ (3) · Dental clinic
3
Joy Family Dental Clinic24.2 ★ (17) · Dental clinic
4
Flash Dental4.9 ★ (68) · Dental clinic
Map positionsCentral Auckland dentists · 277 businesses
You are #188 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Joy Family Dental Clinic has a below average Citations & Social Presence health score of 3.2 out of 10. The main issue is limited visibility across key social and directory platforms. Active Facebook, Instagram and TikTok profiles were not found, and Healthpoint and LinkedIn listings were also missing. Creating these profiles and listings with consistent business details would make it easier for customers to find and contact the clinic.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
15 checks on your listings and social. You're seeing 3 of them.
3.2Room to grow
What customers seeWhere you rank
9:41
Gjoy family dental clinic mount eden
AllImagesMapsNews
Yelplumino-mt-eden-aucklandJoy Family Dental Clinic | Yelp
Dentist NZfrank-mathesons-dental-surgeryJoy Family Dental Clinic | Dentist NZ
Infobelmt_eden_villageFound through search, not linked from anything you own
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
Listings and socialCentral Auckland dentists · 277 businesses
You are #188 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYelpDentist NZInfobelYour website
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05Facebook pageMarketbase business report

Your Facebook page

Joy Family Dental Clinic has no Facebook page that customers can find, leaving out a place to confirm the practice is real, see recent work and send a message before booking. That is unusual in this market: 150 of 277 businesses have a findable page. The gap means customers may find nobody to contact, no clear Facebook presence, and no direct path from Facebook to the practice.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
4.7Room to grow
What customers seeWhere you rank
9:41
facebook
joy family dental clinic mount eden
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageCentral Auckland dentists · 277 businesses
You are #148 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gjoy family dental clinic website
AllMapsImagesNews
Google Mapsgoogle.com › mapsJoy Family Dental Clinic - Mount Eden, Central Auckland
Your websiteNo website of your own1
Your websiteCentral Auckland dentists · 277 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Joy Family Dental ClinicNot in these results
Google search and trafficCentral Auckland dentists · 277 businesses
You are #195 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Joy Family Dental Clinic's hours are well aimed, with 68% of weekly customer traffic covered and no open hours in quiet times. Saturday 9am to 3pm is a closed period while customers are busy, so they meet a closed door. Opening Saturday 9am to 1pm would cover the busiest part of that period and let customers arrive for dental care.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
7.2Good
What customers seeWhere you rank
9:41
Joy Family Dental Clinic
OverviewReviewsPhotosAbout
Hours 1
Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm
SaturdayClosed
SundayClosed
Opening hoursCentral Auckland dentists · 277 businesses
You are #77 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 45 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#232of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #232 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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