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Lady and Lord Hairdressing

Hairdresser · Hoon Hay, Christchurch

What your customers see when they look for you, and where that puts you among 498 Christchurch hair salons & barbers.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch hair salons & barbers · 498 businesses
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Executive summaryExclusive Marketbase business report

Lady and Lord Hairdressing

Hairdresser · Hoon Hay, Christchurch

Where you stand#366of 498 hair salons & barbers
Overall health2.7/10across the eight areas

Going well

01Google listing6.805Facebook page6.7

Where we can help

04Listings and social4.003Map positions3.902Reviews2.808Opening hours1.507Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Lady and Lord Hairdressing is a Christchurch salon offering personalised hair services focused on relaxed, pampering appointments. Rochelle and her team aim for professional cuts and colour that suit clients' routines and lifestyles, with attention to sustainable and gentle chemical choices. Clients regularly note a welcoming environment, attentive staff and fair pricing for quality results.

Lady and Lord Hairdressing is a salon located in Christchurch that centres on personalised care and a relaxed, pampering experience. The owner describes the idea as a response to a need for more attentive service and time taken to look after clients while they get their hair done.

Services include professional cuts and colour with an emphasis on affordability and gentleness on the body and the planet. The salon states it looks at the whole picture when working with clients, considering routines and lifestyle and offering tips and tricks to help maintain styles between visits.

Clients frequently mention a welcoming, relaxed atmosphere and consistent, professional results. Reviews highlight skill with cuts and colour, staff who listen to client goals, and a friendly, personable approach from Rochelle and the team. Fair pricing and a supportive local focus are noted as common themes in feedback.

Locally, Lady and Lord positions itself as a place for clients seeking thoughtful, sustainable choices and a calmer salon experience in Christchurch. The combination of personalised consultations, practical aftercare advice and an emphasis on gentle products is presented as what distinguishes the salon in its neighbourhood.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Lady and Lord Hairdressing shows a healthy Google Business Listing with a 7.8/10 health score. Key strengths include a claimed listing, an open-for-business status, a visible website link, and a listed phone number, which support clear customer access.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 2
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
6.8Good
What customers seeWhere you rank
9:41
Tiles © Esri
Lady and Lord Hairdressing
2
Lady and Lord Hairdressing✓✓
5.0 ★★★★★ (7)
Hairdresser · Hoon Hay3
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

The idea for Lady and Lord first materialised after years of working in the industry and beginning to see the need for more pesonalised service and real pampering of the client in a peaceful relaxing enviroment. I strongly believe getting your hair done should be about taking some time out to look after yourself. Having great hair should be affordable, sustainable on the planet and gentle on us chemically. I like to look at the whole picture when it comes to your hair, always focused on what your needs are and taking into consideration your routines and lifestyle, giving you tips and tricks to help you along the way. At Lady and Lord you will come away feeling and looking refreshed, pampered, and empowered!

Google listingChristchurch hair salons & barbers · 498 businesses
You are #159 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Lady and Lord Hairdressing shows a below-average overall health in Google reviews (3.5/10) but has a high star rating in the top 10% and a growing review base. The strongest finding is the excellent customer satisfaction reflected in the high rating; the remaining notable point is a partial but improving response rate to reviews.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
  • 3
    Response rateYou reply to some of your reviews but not most, so a customer scrolling your page finds long stretches where nobody answered.
4 checks on your reviews. You're seeing all of them.
2.8Room to grow
What customers seeWhere you rank
9:41
Lady and Lord Hairdressing
OverviewReviewsPhotosAbout
5.0★★★★★7 reviews 2
5
4
3
2
1✓
welcoming environment 2
1How far your rating and your review count together can be trusted
J
Jennie S.★★★★★ · 3 weeks ago

Rochelle is a wonderful person as well as being a top hairdresser. She makes the whole experience relaxed, warm and professional. I highly recommend Rochelle.

Response from the owner3

Awww Thanks Jennie! Love having you in my chair! x

Google reviewsChristchurch hair salons & barbers · 498 businesses
You are #358 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Maps search health for Lady and Lord Hairdressing sits at 4.2 out of 10, indicating below-average visibility. The strongest findings show the business ranking well for hair salon and unisex hairdresser terms in Hoon Hay, with solid positions in beauty and waxing related queries. Focus should be on improving aggregate and borough presence to move toward mid-range performance.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
3.9Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
hair salon
1Top three for "hair salon" in 1 suburb, seen in 2
1
Style Plus5.0 ★ (13) · Hairdresser
2
Love and Colour Hair Studio5.0 ★ (39) · Hairdresser
3
Lady and Lord Hairdressing25.0 ★ (7) · Hairdresser
4
Studio 444.5 ★ (15) · Hairdresser
Map positionsChristchurch hair salons & barbers · 498 businesses
You are #303 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Lady and Lord Hairdressing shows a below-average health score for social and directory presence. The most important findings are a very strong Facebook profile and solid Fresha presence, while opportunities exist to improve Instagram, TikTok, NoSecretSalon, LinkedIn personal profiles, and LinkedIn company page to bolster trust and reach.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe found your Instagram Profile page through search alone, with no link from your own website and nothing on your Google listing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 4 of them.
4.0Room to grow
What customers seeWhere you rank
9:41
Glady and lord hairdressing hoon hay
AllImagesMapsNews
Freshalady-and-lord-hairdressing-hoon-hay-road-christchurch-bxZPD8Lady and Lord Hairdressing | Fresha
FacebookladyandlordhairdressingLady and Lord Hairdressing | Facebook✓
InstagramlordsandladyshairsalonsLady and Lord Hairdressing | Instagram1
Yellow/hoon-hay/hairdressersFound through search, not linked from anything you own3
Tiktok@raveena_rummunLady and Lord Hairdressing | Tiktok2
YellowNo listing found3
Listings and socialChristchurch hair salons & barbers · 498 businesses
You are #299 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokFreshaYellowNeighbourlyYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
  • 2
    People following your pageFewer people follow your page than follow half the pages here.
  • 3
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
9 checks on your Facebook page. You're seeing 6 of them.
6.7Good
What customers seeWhere you rank
9:41
facebook
ladyandlordhairdressing✓
294 followers 2
I offer a relaxing, professional, home based salon experience with over 15 years knowledge in the industry. My Salon has a retreat vibe, a peaceful, environment with a focus on sustainability and affo...
FollowMessage
★ 3 reviews · recommended 1
🌐 ladyandlord.co.nz✓
☎ +64 274 066 055✓
PostsAboutPhotosReviews
Facebook pageChristchurch hair salons & barbers · 498 businesses
You are #164 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Lady and Lord Hairdressing shows a health score of 4.9 out of 10 for on-page SEO, indicating average technical optimisation. The two key findings are a missing homepage meta description and a missing homepage title tag, both limiting click-through and visibility. Other opportunities include improving page load speed and adding a favicon to strengthen brand presence.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 3
    Separate sites linking to youNo separate website links to yours.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒ladyandlord.co.nz✓1
2On-page score
3Separate sites linking to you
Your websiteChristchurch hair salons & barbers · 498 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Lady and Lord Hairdressing shows a moderate overall health for website traffic, with opportunities to improve organic and paid visibility. Key findings highlight near-zero organic traffic value and no top-100 organic keywords, suggesting content and SEO work is needed. Paid traffic activity is unclear, with recommended small, targeted campaigns and tracked conversions.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Lady and Lord HairdressingNot in these results3
Google search and trafficChristchurch hair salons & barbers · 498 businesses
You are #212 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Lady and Lord Hairdressing has no recorded opening hours, so temporal alignment with Christchurch demand cannot be measured. The analysis cannot show which hours match peak customer interest, or which closed hours miss demand. Adding accurate opening hours will allow comparison against city search patterns and reveal whether evening, weekend or daytime slots align with client demand and improve the low health score.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.5Room to grow
What customers seeWhere you rank
9:41
Lady and Lord Hairdressing
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Opening hoursChristchurch hair salons & barbers · 498 businesses
You are #423 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#366of 498 Christchurch hair salons & barbers
9:41
Christchurch hair salons & barbersOverall · 498 businesses
You are #366 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • Real New Zealand data.Every one of the 498 hair salons & barbers in Christchurch, checked - not a guess from overseas.
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