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LashDoc+

Eyelash salon · Rolleston South West, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

LashDoc+

Eyelash salon · Rolleston South West, Christchurch

Where you stand#466of 570 beauty businesses
Overall health1.8/10across the eight areas

Going well

04Listings and social6.1

Where we can help

01Google listing3.402Reviews2.405Facebook page1.708Opening hours1.303Map positions1.007Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

LashDoc+ in Rolleston is a beauty studio led by a qualified makeup artist and lash and brow technician. Specialising in eyelash extensions, brow shaping and makeup services, they take bookings via Facebook, Instagram or email. Reviews highlight a welcoming, helpful approach and attentive hospitality, with clients reporting comfortable, reassuring appointments from first-timers to returning customers.

LashDoc+ is a beauty studio based in Rolleston, run by a qualified makeup artist who also works as a lash and brow technician. The listing notes straightforward contact options-Facebook, Instagram and email-for booking appointments.

Services centre on eyelash and eyebrow treatments alongside professional makeup application. The operator describes qualifications in makeup artistry and technical work on lashes and brows, with appointments organised by direct message or email. The practice focuses on standard beauty services for lashes, brows and makeup within a local studio setting.

Client feedback commonly mentions a welcoming, reassuring manner and attentive hospitality. Review themes show that first-time clients feel well supported through pre-appointment communication and during sessions, and that comfort and clear explanation are consistent parts of the experience. Customers often report feeling comfortable and looked after throughout their appointments.

Locally, LashDoc+ presents as a Rolleston-based option for people seeking lash and brow work alongside makeup services, with an emphasis on personalised contact and a calm appointment experience. Booking is handled directly through social channels or email, which suits clients who prefer direct correspondence with their technician.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

LashDoc+'s Google Business Listing shows low overall health with key gaps, notably in status, logo presence and ongoing image updates. The listing is claimed and has a website link, phone and full address, which supports basic customer contact. Overall health score indicates room for improvement, but foundational details exist for progress.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 3
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
11 checks on your Google listing. You're seeing 6 of them.
3.4Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
LashDoc+
3
LashDoc+✓✓
5.0 ★★★★★ (3)
Eyelash salon · Rolleston South West
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Qualified Makeup Artist, Lash and Brow Tech Contact me on Facebook/Instagram/Email to book an appointment

1
Google listingChristchurch beauty · 570 businesses
You are #374 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

LashDoc+ in Rolleston shows low overall health on Google reviews, with a health score of 2.3 out of 10. The business has a strong star rating placed in the top 10% but has yet to engage with reviews publicly. Overall, the current health suggests steady customer satisfaction but limited owner interaction and review volume.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
2.4Room to grow
What customers seeWhere you rank
9:41
LashDoc+
OverviewReviewsPhotosAbout
5.0★★★★★3 reviews 3
5
4
3
2
1✓
lash extensions 2
1How far your rating and your review count together can be trusted
Google reviewsChristchurch beauty · 570 businesses
You are #431 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

LashDoc+ in Rolleston shows a very low overall Maps health score and needs attention to improve visibility locally. The top finding is that aggregate Maps results are limited, with some presence in broader searches. The second key finding is a minimal borough-level footprint, meaning local searches still miss the business.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
1.0Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
eyelash salon
1Seen in 3 searches across Christchurch, top three in none
1
Pure Shine Beauty5.0 ★ (35) · Eyelash salon
2
Attraction Beauty & Lashes4.9 ★ (35) · Eyelash salon
3
Enhance Beauty and Brows4.9 ★ (24) · Eyelash salon
4
Bridget G Beauty5.0 ★ (17) · Eyelash salon
↓
LashDoc+2Further down, below the first results
Map positionsChristchurch beauty · 570 businesses
You are #512 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

LashDoc+ shows a healthy overall presence with a 7.4 out of 10 health score, indicating solid visibility and trust. Key findings include outstanding Facebook and Instagram profiles with very high trust, and strong Fresha entries that help bring in new clients beyond the core profile.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
6.1Good
What customers seeWhere you rank
9:41
Glashdoc+ rolleston south west
AllImagesMapsNews
Facebook61566589119309LashDoc+ | Facebook✓
Instagrami.lashdocLashDoc+ | Instagram✓
Freshalp/en/bt/beauty-salons/in/nz-rolleston/rollestonFound through search, not linked from anything you own3
TiktokNo account found1
YellowNo listing found2
Listings and socialChristchurch beauty · 570 businesses
You are #221 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 3
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
9 checks on your Facebook page. You're seeing 6 of them.
1.7Room to grow
What customers seeWhere you rank
9:41
facebook
people3
18 followers 2
Qualified Makeup Artist, Lash and Brow Designer | Based in Rolleston | DM for booking | 20% deposit
FollowMessage
🌐 www.instagram.com
☎ +64 22 594 3985✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #475 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒instagram.com132
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
Geyelash salon rolleston south west
AllMapsImagesShopping
No ads from you on any search
www.facebook.comAttraction Beauty | Rolleston
sosbusiness.nzChic Lashes - Beauty and Education - Rolleston - SOS Business
www.instagram.comFabulash by Mel | Lash Artist (@fabulashby_mel) · Rolleston

✨Eyelash Extensions-Accepting New Clients ✨Read Policies Before Booking ✨DM To Book • NO DEPOSIT = NO BOOKING ✨Qualified Artist at affordable prices. Read more

lashformstudio.co.nzLashform Studio: Experts in all things lashes & beauty
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

LashDoc+ has no published opening hours, so temporal alignment with Rolleston demand cannot be measured. The health score is very low (0.3/10). Because no hours are recorded there are no confirmed examples of opening during local peak windows or being closed during them, and possible inefficiencies cannot be identified. Adding published hours will unlock actionable insights about peak and off-peak alignment.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.3Room to grow
What customers seeWhere you rank
9:41
LashDoc+
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Popular times Wednesday · Rolleston South West
9a10a11a12p1p2p3p4p5p6p7p8p9p10p
When people nearby look - and nobody can tell if you are open
Opening hoursChristchurch beauty · 570 businesses
You are #496 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#466of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #466 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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