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Lotus Day Spa

Day spa · Cashmere, Christchurch

What your customers see when they look for you, and where that puts you among 203 Christchurch physiotherapy businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch physiotherapy · 203 businesses
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Executive summaryExclusive Marketbase business report

Lotus Day Spa

Day spa · Cashmere, Christchurch

Where you stand#2of 203 physiotherapy businesses
Overall health10.0/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Lotus Day Spa is an award-winning day spa located in Cashmere, Christchurch, set beside Swan Lake Gardens. It offers authentic Thai massage, luxurious facials and full-day pampering packages, including couples treatments. The spa emphasises privacy, qualified Thai therapists and a tranquil garden setting to help customers unwind and enjoy a relaxed, restorative experience.

Lotus Day Spa is an award-winning day spa based in Cashmere, Christchurch, set amid the Swan Lake Gardens. The venue presents a private, garden-framed setting and operates seven days, catering to visitors seeking a secluded spa experience close to the city.

Services include authentic Thai massage, luxurious facials, full-day spa treatments and couples' pampering packages. The spa highlights qualified Thai therapists and a range of massage therapy and spa options designed to address relaxation and muscle tension while offering add-ons such as refreshments.

Customers commonly report a calming ambience from arrival, noting the private garden, spacious parking and professional, friendly staff. Reviews mention effective massage techniques, attention to muscle tension, and thoughtful touches such as ginger tea. The overall experience is described as peaceful and restorative, with repeat visits noted.

Locally, Lotus Day Spa is positioned as a private, award-recognised retreat in Cashmere that blends traditional Thai therapy with luxury spa services. Its garden setting, dedicated therapists and focus on couples' and full-day packages distinguish it as a choice for customers seeking an immersive, tranquil treatment near Swan Lake Gardens.

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01Google listingMarketbase business report

Your Google listing

Lotus Day Spa shows an excellent overall health score on Google Business Listing with 9.9 out of 10, indicating strong completeness and optimisation. The top findings include a verified listing that is claimed, an active open-for-business status, and a visible website link for customers to learn more about services.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top opportunity

  • 1
    Category fitYour category set covers less of this market than half the field, so there are jobs being searched for near you that your listing is not eligible to appear in.
11 checks on your Google listing. You're seeing 4 of them.
10.0Strong
9:41
Tiles © Esri
Lotus Day Spa✓✓
4.8 ★★★★★ (294)
Day spa · Cashmere1
Open 7 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Located in Cashmere, Christchurch and surrounded by the award winning Swan Lake Gardens, Lotus Day Spa offers exquisite pampering packages with exceptional service to match. Escape the pressure of everyday life and step into your own private retreat and let us help you truly relax and experience world-class pampering and spa treatments. From massage therapy to full day spa treatments including couples packages, we can cater for all your pampering needs. Our qualified Thai therapists work hard to help you unwind and enjoy being pampered beyond your highest expectations. Our award-wining Spa is luxurious and extremely private allowing you to truly escape the pressure of everyday life into a world of pampering and relaxation.

Google listingChristchurch physiotherapy · 203 businesses
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Lotus Day Spa shows very high health in Google reviews, with a score of 10.0 out of 10. The business excels in customer satisfaction and has a strong base of reviews. The two most notable findings are the top 10% ranking for overall Google Business Rating Confidence and the top 10% status for total reviews, indicating solid trust and social proof in the local market.

Strengths

  • ✓
    Review confidenceRating and volume together put you at the head of this market: well rated, with enough reviews behind it that a customer takes the number seriously.
  • ✓
    Review countYou hold one of the deepest review banks in this market - social proof that does its own selling.

Top two opportunities

  • 1
    Star ratingYour rating sits ahead of half the businesses here, so the number is not pushing anyone away.
  • 2
    Response rateYou answer more of your reviews than the middle of this market, so a customer scrolling your page mostly finds you there.
4 checks on your reviews. You're seeing all of them.
10.0Strong
9:41
Lotus Day Spa
OverviewReviewsPhotosAbout
4.8★★★★★294 reviews ✓
5
4
3
2
11
building 44gardens 42ginger tea 21treatment 19birthday 17gift 13
✓How far your rating and your review count together can be trusted
B
blkboent I.★ · Edited a month ago

Worst customer service ever (if you can call it that). If you've got an emergency and can't make it to your appointment, don't expect a refund. Your terms and conditions are a scam, and so is your joke of a business. Pathetic.

Response from the owner2

Our terms and conditions are clear.

B
BLKBO E.★ · a month ago

Proceed at your own risk. We received a couple's massage and not only was the service horrible, but there was a terrible oder throughout the parlor. We had asked them if they had problems with sewage, and they stated that they didn't, and t...

Response from the owner

A tall story? Clearly these keyboard warriors have not been to the spa, and were aggrieved because we did not give them a refund. Having booked, two days prior, then gave us 1.5 hours notice to cancel...

Google reviewsChristchurch physiotherapy · 203 businesses
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Lotus Day Spa shows a low overall health in Google Maps search with an aggregate score of 1.5 out of 10, indicating limited visibility. The top opportunities focus on improving both aggregate and borough-level rankings. Notable strengths include ranking for several sports massage and beautician related terms in Christchurch suburbs, suggesting relevance to local spa services.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
1.5Room to grow
9:41
1234Tiles © Esri
1Seen in 3 searches across Christchurch, top three in none
1
Elevate Clinical Massage0.0 ★ (0) · Day spa
2
Back To Balance - Evelyn Strecker5.0 ★ (14) · Day spa
3
Muscle Maintenance - massage therapy and lymphatics5.0 ★ (27) · Day spa
4
Lotus Day Spa24.8 ★ (294) · Day spa
Map positionsChristchurch physiotherapy · 203 businesses
You are #172 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Lotus Day Spa shows above-average overall health with a score of 6.2 out of 10. The strongest areas are Instagram and Facebook, both rated very high for trust, indicating solid social presence. Primary opportunities focus on expanding visibility beyond current platforms to include TikTok, Yellow, GrabOne, and Neighbourly profiles to attract new customers.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Infobel ListingWe can see your Infobel Listing listing (https://infobel.com/lotus_day_spa) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 6 of them.
8.8Strong
9:41
Glotus day spa cashmere
AllImagesMapsNews
Infobellotus_day_spaLotus Day Spa | Infobel✓
Freshalotus-day-spa-ernlea-terrace-christchurch-2GZNEELotus Day Spa | Fresha
FacebookLotusDaySpaNZLotus Day Spa | Facebook✓
Instagramlotusdayspa_nzLotus Day Spa | Instagram✓
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch physiotherapy · 203 businesses
You are #25 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokInfobelFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    Recommendations on your pageYour recommendation count is one of the deeper collections in this market, and enough of it is written by other people that the page does some of the arguing for you.

Top opportunity

  • 1
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
9 checks on your Facebook page. You're seeing 4 of them.
9.4Strong
9:41
facebook
LotusDaySpaNZ
5.3K followers ✓
Surrounded by award winning gardens Lotus Day Spa offers exquisite pampering experiences.1
FollowMessage
★ 16 reviews · recommended ✓
🌐 lotusspa.co.nz✓
☎ +64 3-980 5400
PostsAboutPhotosReviews
Facebook pageChristchurch physiotherapy · 203 businesses
You are #13 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Lotus Day Spa shows below average on-page SEO health with a 3.8/10 overall. The most notable strengths are a valid favicon, a relevant meta description, an SEO-friendly URL, no frames, and adequate page text. Primary opportunities focus on improving the on-page SEO score and addressing meta description and title tag lengths.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Content lengthYour home page carries enough written text for Google to work out what you sell and for a visitor to answer their own question without ringing.

Top three opportunities

  • 1
    On-page scoreSeveral checks on your home page fail at once, and a visitor meets all of them in the first few seconds: a slow open, no clear heading, nothing under your name in search that says what you do.
  • 2
    Meta descriptionThe summary under your name in search results is either too brief to say anything or long enough that Google cuts it mid-sentence.
  • 3
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒lotusspa.co.nz✓3
✓Favicon
✓Content length
1On-page score
2Meta description
Your websiteChristchurch physiotherapy · 203 businesses
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Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Lotus Day Spa shows strong overall website traffic health, with a very high health score and solid organic performance. The key strengths are organic traffic value and top local organic rankings, while paid traffic remains in the competitive but improving range. The main opportunity is to optimise paid channels while maintaining organic momentum for sustained growth.

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.

Top three opportunities

  • 1
    What you spend on adsYour paid search activity is smaller than most businesses advertising here.
  • 2
    Monthly ad visitsYou are getting a small number of visitors from paid search, fewer than most businesses advertising here.
  • 3
    Search terms you advertise onYour ads cover fewer search terms than most businesses advertising here, so there are few searches where you appear at the top.
6 checks on your search and traffic. You're seeing 5 of them.
9.1Strong
9:41
G
AllMapsImagesShopping
Lotus Day SpaNot in these results
✓✓About 9,310 visits a month from search, across 306 searches
Google search and trafficChristchurch physiotherapy · 203 businesses
You are #20 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Lotus Day Spa's opening hours largely align with local demand, with strong daytime coverage on weekdays. Peaks on Monday 2pm, Tuesday 10-11am and Thursday 10am are open and well served. However several early-morning peaks around 8am on Monday, Tuesday, Wednesday, Thursday and Friday are closed - these are missed opportunities. A few late-evening slots (Monday-Tuesday 7-8pm, Saturday 7-8pm) run during low demand and could be reduced.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
4.8Room to grow
9:41
Lotus Day Spa
OverviewReviewsPhotosAbout
Hours 1
Monday9am-9pm
Tuesday9am-9pm
Wednesday9am-9pm
Thursday9am-9pm
Friday9am-9pm
Saturday9am-9pm
Sunday9am-9pm
Popular times Wednesday · Cashmere
9a10a11a12p1p2p3p4p5p6p7p8p
When people in Cashmere look   You are shut
Opening hoursChristchurch physiotherapy · 203 businesses
You are #107 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing1 opportunity

02Reviews2 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#2of 203 Christchurch physiotherapy businesses
9:41
Christchurch physiotherapyOverall · 203 businesses
You are #2 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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