marketbaseExclusive Marketbase Report
Prepared for

Lovisa

Jewelry store · Hornby-Islington, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
Open your report ↓
Executive summaryExclusive Marketbase business report

Lovisa

Jewelry store · Hornby-Islington, Christchurch

Where you stand#19of 570 beauty businesses
Overall health9.7/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Lovisa in Hornby, Christchurch sells trend-led, waterproof fashion jewellery and offers in-store piercing services. The store focuses on affordable, on-trend accessories and provides piercings performed by trained staff. Customers can shop earrings, necklaces, rings and body jewellery while booking piercings in a retail setting that emphasises friendly, professional service and clear aftercare guidance.

Lovisa in Hornby, Christchurch is a retail jewellery store selling trend-led, waterproof pieces alongside a range of fashion accessories. The Hornby store stocks earrings, necklaces, rings and body jewellery and promotes affordable, on-trend styles intended for gifting or everyday wear. In-store piercing services are available as part of the store offering.

Services at Lovisa include standard retail sales of jewellery and dedicated in-store piercing appointments. The website and store materials highlight categories such as new arrivals, trending items and body & piercings, with free-shipping thresholds noted online. Piercing services are delivered by in-store piercers who manage ear and body piercing for different age groups.

Customer feedback emphasises friendly, patient and professional piercers who explain procedures and make customers feel comfortable. Reviews mention staff who are approachable and helpful, including patience when dealing with young children and clear guidance on aftercare. These themes suggest a customer experience centred on supportive service during piercing appointments alongside routine retail interactions.

Locally, Lovisa Hornby combines accessible fashion jewellery with the convenience of in-store piercing services. The combination of trend-led, waterproof jewellery lines and trained piercers in a Hornby retail setting distinguishes the store for customers seeking both everyday accessories and supervised piercing appointments within Christchurch.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Lovisa in Hornby shows an above-average Google Business Listing health score of 5.9 out of 10. The listing has a claimed status, a functioning website link, a visible phone number, and open-for-business status. Key strengths include a verified listing and direct contact options, with room to improve the description and photos to reach higher tiers of completeness.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 3
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
11 checks on your Google listing. You're seeing 6 of them.
4.7Room to grow
9:41
Tiles © Esri
2
Lovisa✓✓
4.5 ★★★★★ (29)
Jewelry store · Hornby-Islington3
Open 7 days · late Thu ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

To bring brilliantly affordable, on-trend jewellery to the world, with in-store piercing services available.

1
Google listingChristchurch beauty · 570 businesses
You are #302 for your Google listing
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle MapsBusiness Profile
marketbase
02ReviewsMarketbase business report

Your reviews

Lovisa shows a high overall health on Google reviews (7.4/10). The business has a solid start with at least one review and is performing well on response rate and review count, placing it in the upper ranges of local competitors. The key finding is ongoing momentum in gathering reviews and maintaining active engagement with customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Review countYour review count sits above the middle of this market, which puts you in the group customers read as established rather than untested.
4 checks on your reviews. You're seeing 3 of them.
6.9Good
9:41
Lovisa
OverviewReviewsPhotosAbout
4.5★★★★★29 reviews 3
5
4
3
2
11
friendly staff 16piercers 15ear piercing 13sweet staff 5clear explanations 3comfortable atmosphere 3
2How far your rating and your review count together can be trusted
M
Manu W.★★★★★ · 2 months ago

Unfortunately I didn't catch their names, but we had 2 wonderful piercers at Hornby Lovisa today 12pm who were ever so patient with my little 8mo bub and I. Truly wish I had come with a box of chocolates for them, as they were super accommo...

Response from the owner

Hi Manu, Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot and helps us continue to provide the best...

R
Rhi★ · 2 months ago

Hey I hate to leave such a negative review but on Wednesday 12 Nov 2025 I went into lovisa around lunchtime and wandered around for 5 minutes waiting to be greeted. The girl instore continued stocking shelves even when I was trying to look...

Response from the owner

Hello Rhi, Thank you for taking the time to submit your feedback. We're very sorry to hear that you've had a negative experience in our store. If you'd like to discuss your feedback fu...

Google reviewsChristchurch beauty · 570 businesses
You are #177 for your Google reviews
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google reviewsBusiness Profile
marketbase
03Map positionsMarketbase business report

Where you show up on the map

Lovisa shows above-average health in Google Maps performance with a 7.1/10 overall health. The top opportunities focus on expanding local visibility beyond the borough and continuing to raise aggregate presence across multiple local suburbs, since the borough presence remains minimal despite a strong borough address recognition.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
6.9Good
9:41
1234Tiles © Esri
2Top three for "ear piercing service" in 13 suburbs, seen in 31
1
Lovisa14.5 ★ (29) · Jewelry store
2
Trends Hair Beauty and Nails4.7 ★ (104) · Jewelry store
3
Life Pharmacy Hornby3.8 ★ (43) · Jewelry store
4
Stay Well Pharmacy4.8 ★ (65) · Jewelry store
Map positionsChristchurch beauty · 570 businesses
You are #178 for map positions
See how to fix both →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google Maps
marketbase
04Listings and socialMarketbase business report

Where customers find you

Lovisa in Hornby shows a very low overall social presence health score, signalling limited visibility across key platforms. The top opportunities focus on improving Instagram and TikTok engagement, while maintaining strong trust on Facebook. Also, adding a LinkedIn Company Page could enhance professional branding, and establishing a Fresha profile may reach more NZ customers in beauty and grooming.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 4 of them.
1.3Room to grow
9:41
Glovisa hornby-islington
AllImagesMapsNews
FacebooklovisajewelleryLovisa | Facebook✓
InstagrampopularLovisa | Instagram1
TiktokNo account found2
YellowNo listing found3
FreshaNo listing found
Listings and socialChristchurch beauty · 570 businesses
You are #494 for listings and social
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
GoogleFacebookInstagramTikTokYellowYour website
marketbase
05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top three opportunities

  • 1
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 2
    An email addressA customer who would rather put a request in writing at ten at night has only Messenger to work with, because the page carries no email address.
  • 3
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
8 checks on your Facebook page. You're seeing 6 of them.
6.0Good
9:41
facebook
Lovisa✓
303.8K followers ✓
Lovisa is the first stop shop for the fashion forward to get their on-trend accessories fix!
FollowMessage
🌐 lovisa.com.au✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #230 for your Facebook page
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Facebook
marketbase
06Your websiteMarketbase business report

Your website

Lovisa's on-page SEO health is very high, with a score of 9.2 out of 10. The most notable findings are strong meta description and a valid favicon, along with an existing H1 tag and adequate content. Opportunities focus on refining the title tag, reducing render-blocking resources, and cutting page size for faster load times.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Separate sites linking to youMore separate websites link to you than almost any business in this market - a spread built over years that a competitor cannot buy their way into.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.

Top three opportunities

  • 1
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 2
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
  • 3
    Page titleThe length of your headline is near enough now that most of it survives in a search result.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
⚠lovisa.com✓
✓Separate sites linking to you
✓Meta description
1The shape of your link profile
2On-page score
3Page title
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Lovisa's website shows a very high health score and strong organic performance. The most notable finding is that organic traffic value and local rankings are in the top percentiles, indicating solid SEO momentum. Paid traffic is currently limited and could be improved with targeted campaigns and measured landing pages.

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.
  • ✓
    Search terms you rank forYour site appears for more search terms than almost any business in this market, so there are more ways to find you than to find anyone else here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you advertise onYou are not covering any search terms with ads, which for most local businesses here is normal.
6 checks on your search and traffic. You're seeing all of them.
9.9Strong
9:41
Gear piercing hornby-islington
AllMapsImagesShopping
321No ads from you on any search
healthservices.unichem.co.nzEar Piercing - Unichem Pharmacy
thehubhornby.co.nzLovisa
www.lovisa.comLovisa - Trend-Led & Waterproof Jewelry

Shop Lovisa for trend-led and waterproof jewelry. Discover earrings, necklaces, rings & everyday accessories—perfect for gifting or everyday wear.

✓
www.fresha.comBest ear piercing shops near me in Halswell, Christchurch
✓✓About 288,828 visits a month from search, across 30,761 searches
Google search and trafficChristchurch beauty · 570 businesses
You are #4 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
Checked on
Google SearchGoogle Maps
marketbase
08Opening hoursMarketbase business report

Your hours against demand

Lovisa in Hornby shows very high temporal alignment with local demand: 65 peak hours open and no low-demand open hours. Peak matches include late afternoon Thursday and several strong midweek and weekend windows, while several early-evening peaks on Tuesday, Wednesday and Friday are missed. Adjusting a few evening hours could capture extra trade without increasing low-value open time.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.8Strong
9:41
Lovisa
OverviewReviewsPhotosAbout
Hours 1
Monday9am-6pm
Tuesday9am-6pm
Wednesday9am-6pm
Thursday9am-9pm
Friday9am-6pm
Saturday9am-6pm
Sunday10am-6pm
Opening hoursChristchurch beauty · 570 businesses
You are #71 for opening hours
See how to fix it →
Free for 7 days. Rather we did it? Do it for me
Checked on
Your listed hoursWhen people search
marketbase
The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 69 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#19of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #19 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 570 beauty businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

Jeremy has grown marketing for