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Marsh

Insurance broker · St Albans, Christchurch

What your customers see when they look for you, and where that puts you among 121 Christchurch insurance brokers.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch insurance brokers · 121 businesses
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Executive summaryExclusive Marketbase business report

Marsh

Insurance broker · St Albans, Christchurch

Where you stand#62of 121 insurance brokers
Overall health4.9/10across the eight areas

Going well

08Opening hours10.007Google search and traffic9.803Map positions6.6

Where we can help

01Google listing5.705Facebook page3.802Reviews3.304Listings and social3.306Your website-
How AI describes youMarketbase business report

What AI tells people about you

Marsh is an insurance broker based in Merivale, Christchurch, serving small and medium businesses through to local government across the Canterbury region. Brokers offer industry-specific knowledge in government and infrastructure, manufacturing, transport and trade. Customers can expect brokered commercial and liability solutions with an emphasis on local market understanding, though some reviews note concerns about claim responsiveness.

Marsh is an insurance broker headquartered in Merivale, Christchurch, advising organisations across the Canterbury region. The firm works with a range of clients from small and medium-sized enterprises to local government and infrastructure providers. Its local presence is positioned to support businesses operating in the Christchurch area.

Services are geared to industry-specific insurance needs. Marsh's brokers state they have in-depth knowledge of government and infrastructure, manufacturing, transport and trade (importing/exporting). They describe a portfolio that includes liability and business insurance solutions tailored to commercial operations and sector-specific exposures.

Customer feedback indicates some common experience themes. Reviews reference difficulties with claims handling and responsiveness from the claims team, and the posted ratings reflect a low average. This suggests customers contacting Marsh for claims or post-sale support may expect to encounter service delays or communication issues according to recent reviews.

Locally, Marsh positions itself as a broker with sector expertise across Christchurch and the wider Canterbury region, serving a mix of SMEs and public-sector clients. The combination of industry-focused offerings and a Christchurch base is a practical distinction for organisations seeking brokers familiar with regional infrastructure and trade-related insurance needs.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Marsh's Google Business Listing shows moderate health with room for improvement. The listing is claimed, includes a website link and phone number, and shows open status, which supports customer access. However, the absence of a logo and a solid description pace the profile below local peers. Strengths include contact details and verified ownership.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 2
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 3
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
11 checks on your Google listing. You're seeing 6 of them.
5.7Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Marsh
3
Marsh✓✓
2.6 ★★★★★ (5)
Insurance broker · St Albans
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Insurance is complex, make it easy by working with a broker who not only knows your local area, but who also understands your unique business and industry terminology and challenges. Our brokers have expertise in supporting a wide range of enterprises from small and medium-sized businesses to local government, right across Christchurch and the Canterbury region, having indepth knowledge of government and infrastructure, manufacturing, transport, and trade (importing/exporting).

2
Google listingChristchurch insurance brokers · 121 businesses
You are #52 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Marsh's Google review health sits at 3.3 out of 10, below average. The key finding is limited review engagement, with progress in rating but no owner responses yet, and a solid but early review base. Overall, the business benefits from ongoing attention to review quality and engagement to improve trust and visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
4 checks on your reviews. You're seeing 3 of them.
3.3Room to grow
What customers seeWhere you rank
9:41
Marsh
OverviewReviewsPhotosAbout
2.6★★★★★5 reviews
5
4
3
2
13
1How far your rating and your review count together can be trusted
Google reviewsChristchurch insurance brokers · 121 businesses
You are #82 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Marsh shows an above-average health score of 6.5 out of 10 for Google Maps search performance, indicating reasonable visibility with room to improve local results. The strongest signals are the high ranking for key terms like "insurance agency in merivale" and "insurance agency in north beach," highlighting solid visibility in core areas and suburbs.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
6.6Good
What customers seeWhere you rank
9:41
1234Tiles © Esri
insurance agency
2Top three for "insurance agency" in 2 suburbs, seen in 22
1
Business Insurance Limited (B.I.L)0.0 ★ (0) · Insurance broker
2
Gerrards Insurance Brokers5.0 ★ (430) · Insurance broker
3
QuoteHub5.0 ★ (2) · Insurance broker
4
Abbott Insurance Brokers Christchurch5.0 ★ (8) · Insurance broker
↓
Marsh1Further down, below the first results
Map positionsChristchurch insurance brokers · 121 businesses
You are #42 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Marsh shows a low overall health on social presence, at 2.3 out of 10, indicating limited visibility across key platforms. The strongest current asset is active LinkedIn presence, including a company page and a personal profile, which can help reach local business customers. Main opportunities lie in establishing profiles on Facebook, Instagram, TikTok, GrabOne and Neighbourly to improve discoverability.

Strengths

  • ✓
    LinkedIn CompanyWe can see your LinkedIn Company listing (https://linkedin.com/company/marsh-anz) found via: Your website.
  • ✓
    LinkedIn ProfileWe can see your LinkedIn Profile listing (https://linkedin.com/in/corinne-marsh-37293251) found via: Google search results.
  • ✓
    OpenLocally ListingWe can see your OpenLocally Listing listing (https://openlocally.com/marsh-christchurch-merivale) found via: Google search results.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
14 checks on your listings and social. You're seeing 6 of them.
3.3Room to grow
What customers seeWhere you rank
9:41
Gmarsh st albans
AllImagesMapsNews
OpenLocallymarsh-christchurch-merivaleMarsh | OpenLocally✓
LinkedInmarsh-anzMarsh | LinkedIn✓✓
Infobelstuart_daweMarsh | Infobel
Village Guidefitzroy-of-merivaleMarsh | Village Guide
Healthpointmerivale-hand-clinicFound through search, not linked from anything you own
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
Listings and socialChristchurch insurance brokers · 121 businesses
You are #82 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokOpenLocallyLinkedInInfobelYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
3.8Room to grow
What customers seeWhere you rank
9:41
facebook
marsh st albans
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch insurance brokers · 121 businesses
You are #76 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Marsh shows below-average on-page SEO health, with a current score of 3.4 out of 10. The homepage loads quickly (under 3 seconds), but critical gaps include missing on-page SEO score, absent title tag and meta description, no valid favicon, and frame-based layout. The most important finding is the absence of core meta and structural elements that guide search engines and users.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Separate sites linking to youMore separate websites link to you than almost any business in this market - a spread built over years that a competitor cannot buy their way into.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 2
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 3
    Page titleThere is no headline set on your home page, so the clickable blue line in a search result falls back to your domain name or a scrap of code.
23 checks on your website. You're seeing 6 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒marsh.com✓✓
✓Separate sites linking to you
1On-page score
2Meta description
3Page title
Your websiteChristchurch insurance brokers · 121 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Marsh shows a very high health score for website traffic, indicating strong overall performance. The strongest findings are in organic traffic value and paid traffic, where the business sits in the top percentiles locally, with paid traffic also beating the 90th percentile. A focus on maintaining SEO position and optimising paid spend will help sustain gains.

Strengths

  • ✓
    What that traffic is worthThe search visitors reaching your site are worth more than almost any business in this market - an enquiry stream with no cost per click behind it.
  • ✓
    Monthly search visitsYour site draws more visitors from search than almost any business in this market - a stream of enquiries arriving at no cost per visit.
  • ✓
    Search terms you rank forYour site appears for more search terms than almost any business in this market, so there are more ways to find you than to find anyone else here.

Top three opportunities

  • 1
    What you spend on adsYour paid search activity is larger than the middle of the businesses advertising here, so ads are a real line in your marketing rather than a trial.
  • 2
    Monthly ad visitsYou are getting more visitors from paid search than most businesses advertising here, so ads are a substantial channel for you.
  • 3
    Search terms you advertise onYour ads cover more search terms than most businesses advertising here, which puts you at the top of a wide range of searches.
6 checks on your search and traffic. You're seeing all of them.
9.8Strong
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
MarshNot in these results✓
✓✓About 461,404 visits a month from search, across 25,677 searches
Google search and trafficChristchurch insurance brokers · 121 businesses
You are #3 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Marsh's temporal alignment cannot be precisely mapped because city-level popularity data is not available. The performance scope shows a health score of 6.9/10, indicating above-average alignment compared with peers. Without hourly demand inputs, specific hours of strong alignment or missed opportunities cannot be reliably listed. Review of local search trends is recommended to identify exact high-demand windows.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
10.0Strong
What customers seeWhere you rank
9:41
Marsh
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch insurance brokers · 121 businesses
You are #1 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#62of 121 Christchurch insurance brokers
9:41
Christchurch insurance brokersOverall · 121 businesses
You are #62 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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Jeremy GrayFounder, Marketbase

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