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Marshall & Pringle Petmed

Animal hospital · Kaiapoi Centre, Christchurch

What your customers see when they look for you, and where that puts you among 64 Christchurch vets.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch vets · 64 businesses
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Executive summaryExclusive Marketbase business report

Marshall & Pringle Petmed

Animal hospital · Kaiapoi Centre, Christchurch

Where you stand#26of 64 vets
Overall health6.0/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Marshall & Pringle Petmed is a veterinary clinic in Kaiapoi offering friendly, compassionate care for pets. The team prioritises listening to owners and longer 30-minute consults so animals can relax. Clients report calm, patient vets and staff who explain procedures clearly. The clinic focuses on building trust through welcoming appointments and a team-oriented approach to patient and owner support.

Marshall & Pringle Petmed is a veterinary clinic based in Kaiapoi that provides veterinary consultations and pet care with a focus on friendly, compassionate service. The practice highlights a warm reception from staff and an environment intended to make owners and animals feel welcome from the first phone call.

The clinic offers standard 30-minute consults so there is time to discuss concerns at length and allow pets to settle. Staff describe listening to owners' observations and prioritising time with clients and their animals. Services mentioned on the website and in client accounts include clinical procedures such as ultrasounds and sedation conducted with explanation and attention to pet comfort.

Clients commonly describe their experience as calm and reassuring, noting patient, clear communication from vets and staff. Review themes include thorough explanations of procedures, veterinarians who demonstrate a calming manner during visits and a team approach that makes owners feel supported. Long-term clients report continuity of care for cats, dogs and other animals, and many comments highlight attentive handling and compassionate responses to difficult moments.

What distinguishes Marshall & Pringle Petmed locally is the combination of longer consults, a stated priority on building trust, and a practice culture that emphasises compassionate interactions. The clinic presents itself as a place where clients' observations are listened to and where staff make an effort to reduce stress for animals, aiming for a welcoming experience in the Kaiapoi community.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Marshall & Pringle Petmed has a health score of 6.2 out of 10, indicating above average performance for its Google Business Listing. The listing shows claimed status, an open-for-business indicator, a visible title, a website link, and a phone number, which together support easy access and trust. Key finding: listing health is solid but needs richer description and more photos.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
  • 3
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
11 checks on your Google listing. You're seeing 6 of them.
6.8Good
9:41
Tiles © Esri
2
Marshall & Pringle Petmed✓✓
4.7 ★★★★★ (219)
Animal hospital · Kaiapoi Centre3
Open 6 days · late Tue and Thu ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingChristchurch vets · 64 businesses
You are #21 for your Google listing
See how to fix all 3 →
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Marshall & Pringle Petmed shows an above-average health score of 6.5 out of 10, indicating solid overall Google review performance. The business benefits from a healthy review base and credible rating confidence, with room to improve audience engagement and trust through owner replies. The strongest immediate signal is the solid rating momentum and higher review totals.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 2
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
  • 3
    Star ratingYour rating sits ahead of half the businesses here, so the number is not pushing anyone away.
4 checks on your reviews. You're seeing 3 of them.
7.0Good
9:41
Marshall & Pringle Petmed
OverviewReviewsPhotosAbout
4.7★★★★★219 reviews
5
4
3
2
13
caring staff 20lovely staff 5family vet 3cremation 2urgent care 2euthanasia 2
2How far your rating and your review count together can be trusted
Google reviewsChristchurch vets · 64 businesses
You are #20 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Maps search health for Marshall & Pringle Petmed in Kaiapoi sits at 4.9 out of 10, indicating moderate visibility with room to improve. Top findings show strong ranking for key veterinary-related terms in Kaiapoi and surrounding areas, including top positions for "veterinarian in kaiapoi centre" and "animal hospital in kaiapoi centre." Opportunity exists to improve aggregate and borough scores to move higher in broader maps queries.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
4.3Room to grow
9:41
1234Tiles © Esri
1Top three for "animal hospital" in 4 suburbs, seen in 6
1
RVC Kaiapoi Vet Clinic4.6 ★ (97) · Animal hospital
2
Marshall & Pringle Petmed24.7 ★ (219) · Animal hospital
3
Northlands Animal Care Hospital4.7 ★ (296) · Animal hospital
4
After Hours Veterinary Clinic3.6 ★ (209) · Animal hospital
Map positionsChristchurch vets · 64 businesses
You are #37 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Marshall & Pringle Petmed shows a healthy social presence with an 8.1/10 health score. Key strengths include outstanding Facebook and Instagram profiles, indicating strong online trust and branding. Opportunities lie in adding profiles on TikTok, Neighbourly, LinkedIn, Yellow, and GrabOne to broaden reach and improve local discoverability.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    TopVet PracticeWe can see your TopVet Practice listing (https://topvet.net/marshall-and-pringle-petmed-26658) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 6 of them.
8.9Strong
9:41
Gmarshall & pringle petmed kaiapoi centre
AllImagesMapsNews
Facebook100063673325322Marshall & Pringle Petmed | Facebook✓
InstagrammarshallandpringlepetmedMarshall & Pringle Petmed | Instagram✓
Yelpmarshall-and-pringle-veterinary-hospital-kaiapoi-kaiapoiMarshall & Pringle Petmed | Yelp
TopVet Practicemarshall-and-pringle-petmed-26658Marshall & Pringle Petmed | TopVet Practice✓
StarOfService Promarshall-pringle-petmed-limitedMarshall & Pringle Petmed | StarOfService Pro
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch vets · 64 businesses
You are #8 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYelpTopVet PracticeStarOfService ProYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    Recommendations on your pageYour recommendation count is one of the deeper collections in this market, and enough of it is written by other people that the page does some of the arguing for you.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top three opportunities

  • 1
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 2
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 3
    People following your pageMore people follow your page than most in this market, which means a post can travel past your own customers when one of them shares it into a local group.
9 checks on your Facebook page. You're seeing 6 of them.
3.2Room to grow
9:41
facebook
people1
2.2K followers 3
We are a Companion Animal Veterinary Clinic located on Williams Street, Kaiapoi.2
FollowMessage
★ 26 reviews · recommended ✓
🌐 petmed.co.nz✓
☎ +64 3-327 8455✓
PostsAboutPhotosReviews
Facebook pageChristchurch vets · 64 businesses
You are #44 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Marshall & Pringle Petmed shows an overall on-page health score of 3.8 out of 10, which is below average. The site has a valid favicon, no frames, and all resources served over HTTPS, plus a relevant meta description and a fast load time under 3 seconds. Immediate focus should be on improving the meta description, adjusting the title tag length, reducing render-blocking resources, and ensuring the text-to-page size ratio is balanced.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    Domain Age ScoreYour domain has been registered longer than almost any business in this market.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    Page titleYour home page headline does not fit the space a search result gives it, so a searcher sees either a half-empty line or one that trails off before your name arrives.
  • 3
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒petmed.co.nz✓✓3
✓Favicon
1Meta description
2Page title
Your websiteChristchurch vets · 64 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Marshall & Pringle Petmed shows a below-average health of 3.8/10 for Website Traffic, indicating limited paid and organic visibility. The strongest finding is Organic Traffic Value above the 25th percentile, suggesting SEO work is paying off, while Paid Traffic metrics show little to no spend or conversions. Focused paid campaigns and conversion tracking are needed.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthThe search visitors reaching your site are worth less than most businesses here, which means the work coming in arrives through word of mouth and repeat customers rather than through people searching for what you do.
  • 2
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 3
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
6 checks on your search and traffic. You're seeing 3 of them.
4.3Room to grow
9:41
Gvet kaiapoi centre
AllMapsImagesShopping
32No ads from you on any search
www.rangioravetcentre.co.nzKaiapoi Vet Clinic
www.rangioravetcentre.co.nzRangiora Vet Centre
www.petmed.co.nzContact Us

106 Williams Street, Kaiapoi, 7630. Contact us by phone on 033278455 or email at [email protected]. Monday, Wednesday and Friday 8am – 6pm. Read more

kaiapoi.infoKaiapoi Vet Clinic – Support, Shop and Eat Local
1About 1,837 visits a month from search, across 48 searches
Google search and trafficChristchurch vets · 64 businesses
You are #37 for Google search and traffic
See how to fix all 3 →
Free for 7 days. Rather we did it? Do it for me
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Marshall & Pringle Petmed's opening hours largely match local demand in afternoon peaks but leave evening and some weekend searches uncovered. Strong alignment is evident midweek - notably Tuesday 3-4pm, Wednesday and Thursday 3-4pm - while the clinic is closed during higher-demand evenings (Mon, Wed, Fri at 6pm) and Saturday early afternoon. No open hours fall in low-demand windows.

Strengths

  • ✓
    Hours aligned with demandNo business here matches the demand around it more closely than you do - you are open when people are looking and shut when they are not.

Where we can help

Nothing to sort here. Your hours already line up with when people are looking.
1 check on your opening hours. You're seeing it.
9.4Strong
9:41
Marshall & Pringle Petmed
OverviewReviewsPhotosAbout
Hours ✓
Monday7:30am-6pm
Tuesday7:30am-7pm
Wednesday7:30am-6pm
Thursday7:30am-7pm
Friday7:30am-6pm
Saturday8:30am-1pm
SundayClosed
Popular times Friday · Kaiapoi Centre
7a8a9a10a11a12p1p2p3p4p5p
When people in Kaiapoi Centre look   You are shut
Opening hoursChristchurch vets · 64 businesses
You are #5 for opening hours
See how to keep it that way →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

Where you'd stand#26of 64 Christchurch vets
9:41
Christchurch vetsOverall · 64 businesses
You are #26 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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