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Nails by Chantel

Nail salon · Kaiapoi Centre, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

Nails by Chantel

Nail salon · Kaiapoi Centre, Christchurch

Where you stand#540of 570 beauty businesses
Overall health0.5/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.01PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Where we can help

08Opening hours3.904Listings and social3.705Facebook page3.603Map positions1.502Reviews1.201Google listing1.007Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Nails by Chantel is a Kaiapoi-based beauty business specialising in nail services. Operating under the Nails by Chantel name, it focuses on nail care for local clients in Kaiapoi. The salon identifies Chantel in its name, indicating a proprietor-led operation serving customers from the town and surrounding areas.

Nails by Chantel is a beauty business located in Kaiapoi that presents itself under the Nails by Chantel name. The entry identifies the location as Kaiapoi and the business category as beauty, which positions it within local personal care services.

The business specialises in nail services and nail care, as indicated by its name. The source material does not list specific treatments, but the focus on nails is clear from the business title, suggesting a primary offering around nail maintenance and enhancements within the beauty category.

No review snapshot or customer feedback was provided in the source material, so specific themes about client experiences are not available to describe. The available information does not include details about appointment processes, pricing, or time-in-salon experience.

As presented, Nails by Chantel is a local, proprietor-identified nail specialist based in Kaiapoi. The combination of the business name and the beauty category marks it as a local nail service provider for clients in Kaiapoi and nearby communities, with an emphasis on nail-focused care.

ChatGPTGeminiGooglePerplexityClaude
Not quite right? Let's sort it
01Google listingMarketbase business report

Your Google listing

Nails by Chantel shows that the Google Business Listing health is very low at 1.1 out of 10. This indicates major gaps in essential fields. The strongest current strengths are having an open-for-business status, a listed phone number, a complete street address and a main image. Addressing the unclaimed listing, missing website link, minimal description, and missing logo will be critical improvements for visibility and credibility.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
1.0Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Nails by Chantel
Nails by Chantel1✓
Own this business?
0.0 ★★★★★ (0)
Nail salon · Kaiapoi Centre
Open 6 days ✓
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch beauty · 570 businesses
You are #514 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Nails by Chantel shows very low overall health on Google reviews, scoring 0.9 out of 10, indicating significant room for improvement. The strongest finding is the absence of a visible star rating and limited total reviews, which may deter potential clients. Customer engagement is also minimal due to no responses to reviews.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceYour rating and your review count together put you at the bottom of this market - either the rating is low, or there are too few reviews behind it for anyone to trust it.
  • 2
    Star ratingYou have no star rating yet, so a customer scanning results sees an empty space where every other business shows a number.
  • 3
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
4 checks on your reviews. You're seeing 3 of them.
1.2Room to grow
What customers seeWhere you rank
9:41
Nails by Chantel
OverviewReviewsPhotosAbout
–★★★★★0 reviews
5
4
3
2
12
No reviews yetBe the first to review1
Google reviewsChristchurch beauty · 570 businesses
You are #502 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Nails by Chantel shows very low overall health in Google Maps search, at 1.3 out of 10. This indicates limited visibility overall, with local results also weak. Top keywords show middle rankings in Kaiapoi areas, suggesting room to grow. Focus should be on boosting local presence in Kaiapoi and surrounding suburbs while maintaining broad visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
1.5Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
nail salon
1Seen in 3 searches across Christchurch, top three in none
1
EVE Nail & Beauty4.8 ★ (62) · Nail salon
2
Resort Nail Salon4.7 ★ (71) · Nail salon
3
Studio 97 Nail and Beauty5.0 ★ (44) · Nail salon
4
Beauty HQ5.0 ★ (22) · Nail salon
↓
Nails by Chantel2Further down, below the first results
Map positionsChristchurch beauty · 570 businesses
You are #487 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Nails by Chantel shows moderate overall health with room for growth. The strongest sustained presence is on Facebook, already earning a very high trust score, while opportunities lie in expanding video and professional network reach. TikTok and Fresha visibility exist but require more active management to balance reach with quality content.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Instagram ProfileWe found your Instagram Profile page through search rather than through anything you own.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 4 of them.
3.7Room to grow
What customers seeWhere you rank
9:41
Gnails by chantel kaiapoi centre
AllImagesMapsNews
Facebooknailsbychantel7Nails by Chantel | Facebook✓
Tiktokdiscover/christchurch-crayfishNails by Chantel | Tiktok2
InstagramnailzbychantelNails by Chantel | Instagram1
Freshalp/en/bt/nail-salons/in/nz-kaiapoiFound through search, not linked from anything you own
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #359 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top three opportunities

  • 1
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
  • 2
    People following your pageFewer people follow your page than follow half the pages here.
  • 3
    Where your page link pointsThe link on your page sends people to another feed or a links page rather than to a site of your own, so someone chasing a price ends up one more tap from the answer and scrolls until the errand is forgotten.
9 checks on your Facebook page. You're seeing 6 of them.
3.6Room to grow
What customers seeWhere you rank
9:41
facebook
nailsbychantel7✓
297 followers 2
Rubber Base Nail Technician
FollowMessage
★ 1 reviews · recommended 1
☎ +64 274 739 178✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #367 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gnails by chantel website
AllMapsImagesNews
Google Mapsgoogle.com › mapsNails by Chantel - Kaiapoi Centre, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Nails by ChantelNot in these results
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Nails by Chantel's opening hours mostly align with local demand, with 44 well-aligned peak hours out of 45 weekly open hours and no low-demand open hours. Strong matches occur on midweek late mornings and afternoons, but the salon misses several popular Saturday afternoon and Thursday evening slots. Adjusting weekend and late‑afternoon hours could capture unmet demand without adding inefficient hours.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
3.9Room to grow
What customers seeWhere you rank
9:41
Nails by Chantel
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
Saturday8am-1pm
SundayClosed
Opening hoursChristchurch beauty · 570 businesses
You are #350 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 44 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#540of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #540 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

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