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National Hearing Care

Hearing aid store · Northcote-Papanui, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

National Hearing Care

Hearing aid store · Northcote-Papanui, Christchurch

Where you stand#51of 55 audiology businesses
Overall health0.7/10across the eight areas

Going well

08Opening hours8.0

Where we can help

03Map positions2.002Reviews1.905Facebook page1.501Google listing0.604Listings and social0.407Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

National Hearing Care is an audiology clinic in the Papanui suburb of Christchurch. It provides hearing care services to local clients and focuses on patient-centred assessments and follow-up. Customers note consistently positive experiences, and the clinic is positioned as a local provider of hearing solutions for older adults and anyone seeking hearing support in the area.

National Hearing Care is an audiology clinic located in the Papanui suburb of Christchurch. It offers hearing care to local clients and serves the surrounding community with clinic-based appointments.

The clinic provides standard audiology services and hearing solutions consistent with its category. Services are delivered by staff who conduct assessments, fittings and follow-up care aimed at helping clients manage hearing loss. The practice operates from a fixed location in Papanui and accepts appointments for consultations and device support.

Customers report consistently positive experiences, reflected in a high average rating. Reviews highlight dependable service, attentive staff and clear communication during appointments. Clients commonly describe the practice as responsive and professional when arranging follow-ups and adjustments.

National Hearing Care is identifiable locally by its Papanui location and focus on routine hearing care. For Christchurch residents seeking clinic-based audiology support, it presents as a stable option for assessments, fittings and ongoing device maintenance within the suburb.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

National Hearing Care shows very low health on Google Business Listing with a 1.4/10. The most important findings are that the listing has not been claimed and lacks a website link, logo, or substantial description, plus few photos. Addressing these would improve credibility and discoverability for local patients.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
0.6Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
National Hearing Care
National Hearing Care1✓
Own this business?
5.0 ★★★★★ (1)
Hearing aid store · Northcote-Papanui
Open 5 days ✓
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch audiology · 55 businesses
You are #52 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

National Hearing Care in Christchurch shows below-average overall health on Google reviews (3.1/10), with a standout top-10% star rating but limited review activity and no public response to reviews. The key finding is that client satisfaction appears high, yet engagement and volume are lagging, indicating room to build trust through responses and more customer feedback.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
1.9Room to grow
What customers seeWhere you rank
9:41
National Hearing Care
OverviewReviewsPhotosAbout
5.0★★★★★1 review 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch audiology · 55 businesses
You are #45 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Maps search health for National Hearing Care in Papanui, Christchurch is 4.1 out of 10, indicating below-average visibility. The strongest performance is in specific near-by keywords such as hearing assistance earphone store in redwood and northcote-papanui, but overall aggregate and borough scores show limited exposure in Google Maps searches. Focus should be on improving local presence.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
2.0Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
hearing assistance earphone store
1Top three for "hearing assistance earphone store" in 1 suburb, seen in 13
1
Audika Hearing Clinic Papanui4.9 ★ (18) · Hearing aid store
2
Bay Audiology Papanui4.4 ★ (28) · Hearing aid store
3
Triton Hearing Papanui4.8 ★ (77) · Hearing aid store
4
Specsavers Optometrists & Audiology - Papanui4.4 ★ (327) · Hearing aid store
↓
National Hearing Care2Further down, below the first results
Map positionsChristchurch audiology · 55 businesses
You are #44 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

National Hearing Care's social presence health score is very low (1.0/10). The most important finding is the absence of active profiles on Facebook, Instagram, TikTok, Neighbourly, and GrabOne, which limits local visibility and trust. Addressing these profiles will improve discoverability and credibility among local customers.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
16 checks on your listings and social. You're seeing 3 of them.
0.4Room to grow
What customers seeWhere you rank
9:41
Gnational hearing care northcote-papanui
AllImagesMapsNews
Healthpointtriton-hearing-papanuiFound through search, not linked from anything you own
Healthpagesaudiologists-triton-hearing-papanui-clinicFound through search, not linked from anything you own
Signia Stockistspecsavers-papanuiFound through search, not linked from anything you own
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
Listings and socialChristchurch audiology · 55 businesses
You are #53 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointHealthpagesSignia StockistYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
1.5Room to grow
What customers seeWhere you rank
9:41
facebook
national hearing care northcote-papanui
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch audiology · 55 businesses
You are #47 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gnational hearing care website
AllMapsImagesNews
Google Mapsgoogle.com › mapsNational Hearing Care - Northcote-Papanui, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
National Hearing CareNot in these results
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

National Hearing Care's opening hours show mixed alignment with local demand. Weekday mid-morning and lunchtime slots (Tue 10-11am, Tue 11am, Wed 11-12pm, Thu 12pm) match peak search times. The clinic misses several high-demand weekend midday hours (Sat 11am-2pm, Sat 12pm, Sun 11am). There are no low-demand open hours, so current hours are efficient but could capture more customers by adding limited weekend coverage.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
8.0Strong
What customers seeWhere you rank
9:41
National Hearing Care
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-5pm
Tuesday8:30am-5pm
Wednesday8:30am-5pm
Thursday8:30am-5pm
Friday8:30am-5pm
SaturdayClosed
SundayClosed
Popular times Sunday · Northcote-Papanui
10a11a12p1p2p3p4p5p
When people in Northcote-Papanui look   You are shut
Opening hoursChristchurch audiology · 55 businesses
You are #12 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 46 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#51of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #51 overall
Open my free 7 days →
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