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New Zealand Hearing

Audiologist · Christchurch Centre, Christchurch

What your customers see when they look for you, and where that puts you among 55 Christchurch audiology businesses.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch audiology · 55 businesses
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Executive summaryExclusive Marketbase business report

New Zealand Hearing

Audiologist · Christchurch Centre, Christchurch

Where you stand#46of 55 audiology businesses
Overall health1.7/10across the eight areas

Going well

03Map positions8.7

Where we can help

01Google listing5.408Opening hours2.802Reviews2.605Facebook page1.504Listings and social0.707Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

New Zealand Hearing is a locally owned audiology clinic in Christchurch Central City offering hearing tests, tinnitus support and a wide range of hearing aids from trusted brands. Experienced audiologists take time to explain options, fit and map aids, and provide ongoing follow-up care. The clinic serves customers seeking hearing health maintenance and support for managing tinnitus and hearing loss.

New Zealand Hearing is a locally owned independent audiology clinic based in Christchurch Central City. The clinic provides hearing tests, tinnitus support and access to a wide range of hearing aids from trusted manufacturers. Experienced audiologists work from the Christchurch location to serve local residents and those seeking long-term hearing care.

Services include diagnostic hearing assessments, tinnitus support and the selection and fitting of hearing aids from multiple brands. Staff describe taking time to explain options clearly and setting up and mapping hearing aids during fittings. The clinic emphasises ongoing support and follow-up appointments to adjust devices and manage hearing needs over time.

Customers report consistent professionalism, friendly and caring service, and helpful follow-up after fittings. Reviews mention a warm reception at the clinic, clear explanations from audiologists and satisfaction with having manufacturer options when choosing aids. Repeat visits and long-term patient relationships are common themes, with clients noting improved hearing outcomes and attentive care.

Locally, New Zealand Hearing is distinguished by its independent status, a focus on patient-centred explanation and ongoing support, and a range of hearing aid manufacturers to suit different needs. The clinic's combination of diagnostic testing, tinnitus help and post-fitting follow-up positions it as a regular choice for Christchurch customers managing hearing loss or maintaining hearing health.

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01Google listingMarketbase business report

Your Google listing

New Zealand Hearing's Google Business Listing shows strong basic details and verified ownership, with a high overall health of 7.6 out of 10. The listing clearly displays a phone number and website link, and it is claimed and open-for-business, supporting customer trust. The main opportunity is improving the listing description and continuing to add photos to lift towards the local midpoint.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 2
    Photos on the listingThere are more pictures on most listings around you than on yours, so a customer flicking between them gets a fuller look at the businesses either side of you.
11 checks on your Google listing. You're seeing 5 of them.
5.4Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
New Zealand Hearing
2
New Zealand Hearing✓✓
4.7 ★★★★★ (15)
Audiologist · Christchurch Centre
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

New Zealand Hearing is a locally owned independent audiology clinic in Christchurch, providing hearing tests, tinnitus support and a wide range of hearing aids from trusted brands. Our experienced audiologists take the time to understand your needs, answer your questions and explain your options clearly. Whether you are managing tinnitus, exploring hearing aids or maintaining your hearing health, we provide ongoing support to help you stay connected to the people and moments that matter most.

1
Google listingChristchurch audiology · 55 businesses
You are #26 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

New Zealand Hearing shows a healthy Google review profile but room exists for improvement. The health score is 4.5 out of 10, indicating average performance overall. The strongest signal is a high star rating that places the practice among top performers, while response rate and total reviews remain areas for gradual growth.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
4 checks on your reviews. You're seeing 3 of them.
2.6Room to grow
What customers seeWhere you rank
9:41
New Zealand Hearing
OverviewReviewsPhotosAbout
4.7★★★★★15 reviews
5
4
3
2
13
friendly staff 3new aids 2hearing aids 2
2How far your rating and your review count together can be trusted
A
Aaron T.★ · 8 years ago

Went to their stall at an event and they paid no notice to myself or my partner.

Response from the owner1

Hi Aaron as we've already mentioned in our email communication, we're very sorry that you were not given our full attention at the show. Thanks for bringing it to our attention and I hope next time th...

Google reviewsChristchurch audiology · 55 businesses
You are #41 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Maps search health for New Zealand Hearing in Christchurch is strong, with an overall health score of 7.9 out of 10. The business ranks well in aggregate Maps results and is at or above the median in its borough, indicating solid visibility and steady momentum.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
2 checks on your map positions. You're seeing both.
8.7Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
hearing aid repair service
2Top three for "hearing aid repair service" in 10 suburbs, seen in 71
1
New Zealand Hearing5.0 ★ (13) · Audiologist
2
Bay Audiology Christchurch4.3 ★ (70) · Audiologist
3
New Zealand Hearing14.7 ★ (15) · Audiologist
4
Hearing Excellence5.0 ★ (5) · Audiologist
Map positionsChristchurch audiology · 55 businesses
You are #8 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

New Zealand Hearing's health in the Citations & Social Presence area is low, with a 1.7 out of 10. The most important finding is the lack of active profiles on key social and local directories, especially Facebook, Instagram, TikTok, Neighbourly, and GrabOne, limiting local visibility and trust.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
16 checks on your listings and social. You're seeing 3 of them.
0.7Room to grow
What customers seeWhere you rank
9:41
Gnew zealand hearing christchurch centre
AllImagesMapsNews
Yellow/christchurch/hearing-clinicsNew Zealand Hearing | Yellow
Healthpagesaudiologists-sincock-till-audiologyNew Zealand Hearing | Healthpages
Signia Stockistavon-audiology-t-a-sincock-till-audiologyNew Zealand Hearing | Signia Stockist
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
Listings and socialChristchurch audiology · 55 businesses
You are #51 for listings and social
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GoogleFacebookInstagramTikTokYellowHealthpagesSignia StockistYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
1.5Room to grow
What customers seeWhere you rank
9:41
facebook
new zealand hearing christchurch centre
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch audiology · 55 businesses
You are #47 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

New Zealand Hearing shows a low on-page SEO health score of 2.8 out of 10 for the homepage. The largest issues are missing meta description, missing title tag, no valid favicon and content under 1024 characters. Fixing these will improve visibility and click-throughs, while establishing baseline page structure and branding.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 2
    Separate sites linking to youNo separate website links to yours.
  • 3
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒nzhearing.nz✓
1On-page score
2Separate sites linking to you
3Meta description
Your websiteChristchurch audiology · 55 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

New Zealand Hearing shows a low health score for website traffic, indicating limited organic and paid activity. The top finding is near zero organic traffic value and no organic keywords ranking in the top 100, suggesting content and on-page SEO gaps. Also, paid traffic has not yet shown measurable spend, pointing to an opportunity to test a small, targeted campaign.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
New Zealand HearingNot in these results3
Google search and trafficChristchurch audiology · 55 businesses
You are #28 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

New Zealand Hearing's opening hours mostly align with weekday mid-morning and lunchtime demand, especially on Tuesday and Wednesday where clinic hours match high customer activity. However, the clinic is closed during several popular weekend midday slots, notably Saturday 11am-2pm and Sunday 11am, representing missed opportunities. There are no open hours during low-demand windows, so operating hours are lean but could be adjusted to capture weekend patients.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
2.8Room to grow
What customers seeWhere you rank
9:41
New Zealand Hearing
OverviewReviewsPhotosAbout
Hours 1
Monday8am-4:30pm
Tuesday8am-4:30pm
Wednesday8am-4:30pm
Thursday8am-4:30pm
Friday8am-4:30pm
SaturdayClosed
SundayClosed
Opening hoursChristchurch audiology · 55 businesses
You are #40 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 72 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#46of 55 Christchurch audiology businesses
9:41
Christchurch audiologyOverall · 55 businesses
You are #46 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

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