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Ourvets St Albans Veterinary Clinic

Veterinarian · St Albans, Christchurch

What your customers see when they look for you, and where that puts you among 64 Christchurch vets.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch vets · 64 businesses
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Executive summaryExclusive Marketbase business report

Ourvets St Albans Veterinary Clinic

Veterinarian · St Albans, Christchurch

Where you stand#18of 64 vets
Overall health7.3/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Ourvets St Albans Veterinary Clinic is a full-service veterinary practice at 98 Cranford Street, St Albans, Christchurch. The clinic offers general medicine, advanced soft tissue surgery, behavioural consultations and complex care plans. Its state-of-the-art facility features digital radiography, ultrasonography and in-house diagnostics, and the team includes experienced veterinarians and veterinary nurses.

Ourvets St Albans Veterinary Clinic is located at 98 Cranford Street in the St Albans suburb of Christchurch. The clinic presents itself as a full-service veterinary practice serving companion animals in the local community.

Services include general animal medicine, advanced soft tissue surgeries, behavioural consultations and care plans for complicated medical cases. The clinic states it operates with digital radiography, ultrasonography and in-house diagnostic testing to support prompt clinical decisions.

Customers generally report professional, friendly and caring interactions with the team. Review themes highlight knowledgeable staff, helpful reception and nursing teams who go above and beyond for pets. Clients mention positive experiences with both routine visits and more involved care episodes.

Locally, this clinic is distinguished by its combination of surgical capability, diagnostic equipment and a stated focus on behavioural and complex-care planning. The practice emphasises a team approach involving veterinarians and veterinary nurses in the management of patients and ongoing care.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Ourvets St Albans Veterinary Clinic is in good health on Google Business Listing, with a solid profile and verified control. The health score of 8.7 indicates very high completeness and reliability. Notable strengths include the listing being claimed and the phone number and website link being present. Progress on photos and description is evident, with room to grow further.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top two opportunities

  • 1
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 2
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
11 checks on your Google listing. You're seeing 5 of them.
7.6Good
9:41
Tiles © Esri
1
Ourvets St Albans Veterinary Clinic✓✓
4.2 ★★★★★ (122)
Veterinarian · St Albans
Open 6 days · late Mon, Tue, Wed, Thu and Fri ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Welcome to Ourvets St Albans! Our state-of-the-art facility is equipped with digital radiography, ultrasonography, and in-house diagnostics to ensure prompt and accurate treatment. Our team of highly experienced and dedicated veterinarians and veterinary nurses are committed to catering to your pet's every need. We offer a wide range of veterinary services, from general animal medicine to advanced soft tissue surgeries. Our expertise extends to behavioural consultations and care plans for complicated medical cases.

2
Google listingChristchurch vets · 64 businesses
You are #16 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

The overall health is low at 2.1 out of 10. The clinic shows some progress in rating and listing engagement but needs consistent responses to reviews to improve trust and rating stability. The number of total reviews is in the upper median, indicating decent buyer feedback, and one review indicates growing customer confidence. Weaknesses in owner response reduce perceived attentiveness.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
4 checks on your reviews. You're seeing 3 of them.
3.2Room to grow
9:41
Ourvets St Albans Veterinary Clinic
OverviewReviewsPhotosAbout
4.2★★★★★122 reviews
5
4
3
2
13
friendly staff 27caring staff 16reception staff 15nurses 8costs 6great vets 5
1How far your rating and your review count together can be trusted
Google reviewsChristchurch vets · 64 businesses
You are #44 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Ourvets St Albans Veterinary Clinic shows very high visibility in Google Maps with a health score of 9.4 out of 10. The business already ranks well overall and particularly strong in its suburb, reflecting solid local visibility. The top opportunities focus on strengthening aggregate map results and pushing the suburb/borough score into the top decile through continued listing refinements.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
8.4Strong
9:41
1234Tiles © Esri
1Top three for "emergency veterinarian service" in 4 suburbs, seen in 73
1
After Hours Veterinary Clinic3.6 ★ (209) · Veterinarian
2
Ourvets St Albans Veterinary Clinic24.2 ★ (122) · Veterinarian
3
Veterinary Specialists Aotearoa4.9 ★ (79) · Veterinarian
4
Rangiora Vet Centre4.7 ★ (831) · Veterinarian
Map positionsChristchurch vets · 64 businesses
You are #11 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Health remains low at a 2.1 out of 10, indicating limited social presence and directory presence. The most important finding is the lack of active profiles on Instagram, TikTok, Neighbourly, LinkedIn, and Yellow, which constrain local visibility. A strong existing Facebook profile shows a solid foundation to build from.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Best For Pet ClinicWe can see your Best For Pet Clinic listing (https://bestforpet.co.nz/ourvets-st-albans-veterinary-practice) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
16 checks on your listings and social. You're seeing 5 of them.
2.7Room to grow
9:41
Gourvets st albans veterinary clinic st albans
AllImagesMapsNews
Best For Pet Clinicourvets-st-albans-veterinary-practiceOurvets St Albans Veterinary Clinic | Best For Pet Clinic✓
Facebookourvets.christchurchOurvets St Albans Veterinary Clinic | Facebook✓
DogPack Serviceourvets-st-albans-veterinary-clinicOurvets St Albans Veterinary Clinic | DogPack Service
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch vets · 64 businesses
You are #47 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokBest For Pet ClinicDogPack ServiceYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top two opportunities

  • 1
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 2
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
8 checks on your Facebook page. You're seeing 5 of them.
9.0Strong
9:41
facebook
Ourvets St Albans | Christchurch✓
1.6K followers 2
Caring for your pets 6 days a week at our Cranford St location1
FollowMessage
🌐 ourvetsstalbans.co.nz✓
☎ +64 3-355 6747✓
PostsAboutPhotosReviews
Facebook pageChristchurch vets · 64 businesses
You are #7 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Ourvets St Albans Veterinary Clinic shows a very high on-page SEO health score of 9.2 out of 10, indicating strong technical foundations. Key strengths include a perfect meta description length, presence of a valid favicon, and a visible H1 tag. Areas to watch are page speed, SEO-friendly URL structure, and maintaining secure HTTPS content to support ongoing performance.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 2
    On-page scoreMost checks on your home page pass, so someone clicking through from a search gets a page that opens quickly and says what it is.
  • 3
    Separate sites linking to youMore separate websites link to you than half the businesses here, so a reasonable spread of places vouch for you.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒ourvetsstalbans.co.nz✓✓
✓Meta description
1The shape of your link profile
2On-page score
3Separate sites linking to you
Your websiteChristchurch vets · 64 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Ourvets St Albans Veterinary Clinic shows an average health for website traffic with room to improve paid and organic footprints. Key findings include no measurable paid traffic yet and a modest organic presence, with organic SERP count above the 25th percentile but still room for growth. Overall health is 4.4/10, indicating focus on traffic initiatives is needed.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 2
    Monthly ad visitsYour site receives no visitors from paid search, which for most local businesses in this market is the norm rather than a problem.
  • 3
    Search terms you rank forYour site appears for fewer search terms than most businesses here, so there are only a handful of ways for someone to come across you.
6 checks on your search and traffic. You're seeing 3 of them.
5.6Room to grow
9:41
Gvet st albans
AllMapsImagesShopping
21No ads from you on any search
ourvetsstalbans.co.nzOurvets St Albans Veterinary Clinic - 98 Cranford Street, St ...

Ourvets St Albans is your pet's Christchurch Vet & Veterinary Clinic providing services 6 days a week (closed public holidays).

3
www.stalbansvet.comSt Albans Vet Clinic
About 837 visits a month from search, across 63 searches
Google search and trafficChristchurch vets · 64 businesses
You are #29 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Ourvets St Albans shows a solid alignment between published hours and city-level demand, with 60 weekly hours open during peak search times and no open hours in low-demand periods. Peak alignment includes Tuesday 3-4pm, Wednesday 4pm and Thursday 3-4pm. Missed opportunities occur mainly on Saturdays (8am, 2-4pm) and an early Thursday 7am slot. Closing on those peaks likely costs missed footfall.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand better than nearly every business here, so most of the time you are open, people are actually looking.
1 check on your opening hours. You're seeing it.
8.3Strong
9:41
Ourvets St Albans Veterinary Clinic
OverviewReviewsPhotosAbout
Hours 1
Monday8am-7pm
Tuesday8am-7pm
Wednesday8am-7pm
Thursday8am-7pm
Friday8am-7pm
Saturday9am-2pm
SundayClosed
Popular times Friday · St Albans
8a9a10a11a12p1p2p3p4p5p6p
When people in St Albans look   You are shut
Opening hoursChristchurch vets · 64 businesses
You are #12 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 19 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing2 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#18of 64 Christchurch vets
9:41
Christchurch vetsOverall · 64 businesses
You are #18 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
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  • Real New Zealand data.Every one of the 64 vets in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

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