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Pacific Haven Rest Home

Rest Home · New Brighton, Christchurch

What your customers see when they look for you, and where that puts you among 96 Christchurch retirement villages.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch retirement villages · 96 businesses
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Executive summaryExclusive Marketbase business report

Pacific Haven Rest Home

Rest Home · New Brighton, Christchurch

Where you stand#90of 96 retirement villages
Overall health0.6/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Where we can help

01Google listing3.105Facebook page2.908Opening hours2.803Map positions2.504Listings and social1.402Reviews1.307Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Pacific Haven Rest Home is a retirement village in New Brighton, Christchurch, offering rest home care and short-term boarding for residents and recovering patients. Staff focus on supporting independence and encouraging social contact between residents. The facility is locally known for a caring team, though some visitors note the entrance can be hard to find.

Pacific Haven Rest Home is a retirement village located in New Brighton, Christchurch. It operates as a rest home and provides short-term boarding for people recovering from operations or requiring temporary care.

The facility concentrates on rest home-level support and short-term stays for recovery. Staff are described as supportive and encouraging of growing independence, and they facilitate opportunities for residents to mix socially. No specific clinical or leisure services were listed in the provided information.

Customers and short-term boarders commonly note the supportive approach of staff, who encourage independence and help residents engage with others. One review highlights a positive recovery boarding experience. A separate comment mentions the facility entrance can be difficult to find, which may affect first visits or deliveries.

As a New Brighton retirement village, Pacific Haven Rest Home is distinguished by its stated focus on supportive care and social interaction among residents. It serves local older people seeking rest home care or short-term boarding during recovery, with practical considerations such as wayfinding at the entrance noted by visitors.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Pacific Haven Rest Home shows a low overall health on Google Business Listing, with room to improve basic listing completeness and clarity. The listing already has a title, claimed status, a website link, a phone number and a full address, which supports easy contact and locating the facility. The most important focus areas are updating status to open and expanding the description and photos.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 2
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
  • 3
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
11 checks on your Google listing. You're seeing 6 of them.
3.1Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Pacific Haven Rest Home
2
Pacific Haven Rest Home✓✓
4.3 ★★★★★ (3)
Rest Home · New Brighton3
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business
No description yet1
Google listingChristchurch retirement villages · 96 businesses
You are #67 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Pacific Haven Rest Home shows a low health score in Google reviews (1.5/10) but some improvement is visible. Key opportunities include increasing engagement with reviews by replying to feedback, continuing to grow total reviews, and refining the overall star rating toward the midpoint.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing 3 of them.
1.3Room to grow
What customers seeWhere you rank
9:41
Pacific Haven Rest Home
OverviewReviewsPhotosAbout
4.3★★★★★3 reviews 3
5
4
3
2
1
1How far your rating and your review count together can be trusted
Google reviewsChristchurch retirement villages · 96 businesses
You are #84 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Pacific Haven Rest Home shows a low overall Google Maps health score of 2.6 out of 10, indicating limited visibility across Google Maps searches. The top opportunity is to improve the aggregate and borough-specific rankings, with a particular emphasis on refining the business listing to climb into higher visibility brackets. The business already ranks well in specific suburb searches, which provides a base to build from.

Strengths

  • ✓
    Maps visibility in your own suburbNo business in your suburb turns up in local Maps searches more often than you do - for a customer searching nearby, you are among the first names on the screen.

Top opportunity

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
2 checks on your map positions. You're seeing both.
2.5Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
nursing home
1Top three for "nursing home" in 4 suburbs, seen in 9
1
Pacific Haven Rest Home✓4.3 ★ (3) · Rest Home
2
Windsor House4.7 ★ (11) · Rest Home
3
Rosewood Lifecare4.9 ★ (8) · Rest Home
4
Holly Lea Care Centre5.0 ★ (3) · Rest Home
Map positionsChristchurch retirement villages · 96 businesses
You are #72 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Pacific Haven Rest Home shows a low health score for social presence, with room for improvement across major platforms. The most important findings are that LinkedIn presence is established, while Instagram, Facebook, TikTok, Neighbourly, and Tiktok Directory have no active listings. This limits local visibility and trust among customers and potential residents.

Strengths

  • ✓
    Eldernet ProviderWe can see your Eldernet Provider listing (https://eldernet.co.nz/pacific-haven-residential-care-2026) found via: Google search results, Your website.

Top three opportunities

  • 1
    Having a Facebook page at allWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing.
  • 2
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
20 checks on your listings and social. You're seeing 4 of them.
1.4Room to grow
What customers seeWhere you rank
9:41
Gpacific haven rest home new brighton
AllImagesMapsNews
Eldernet Providerpacific-haven-residential-care-2026Pacific Haven Rest Home | Eldernet Provider✓
Healthpointpacific-haven-residential-carePacific Haven Rest Home | Healthpoint
Village Guidepacific-haven-residential-carePacific Haven Rest Home | Village Guide
Aged AdvisorPacific-Haven-Residential-Care-New-Brighton-ChristchurchPacific Haven Rest Home | Aged Advisor
Age Concernpacific-haven-residential-carePacific Haven Rest Home | Age Concern
Healthpagesrest-homes-hospitals-pacific-haven-residential-carePacific Haven Rest Home | Healthpages
ServiceFinderPacific-Haven-Residential-Care-12373Pacific Haven Rest Home | ServiceFinder
LinkedIneldernet-and-care-publicationsPacific Haven Rest Home | LinkedIn
FacebookNo account found1
InstagramNo account found2
TiktokNo account found3
Listings and socialChristchurch retirement villages · 96 businesses
You are #83 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokEldernet ProviderHealthpointVillage GuideYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Facebook pageCriticalWe could not find an active Facebook Profile page for your business, so anyone who goes there to check your hours, read your posts or send a message lands on nothing. Shown at a typical score for this market.
9 checks on your Facebook page. You're seeing 1 of them.
2.9Room to grow
What customers seeWhere you rank
9:41
facebook
pacific haven rest home new brighton
We didn't find any resultsMake sure everything is spelled correctly or try different keywords.1
Facebook pageChristchurch retirement villages · 96 businesses
You are #68 for your Facebook page
See how to fix it →
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    Domain Age ScoreYour domain has been registered longer than almost any business in this market.

Top two opportunities

  • 1
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 2
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒eldernet.co.nz✓21
Your websiteChristchurch retirement villages · 96 businesses
See how to fix both →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
Gretirement village new brighton
AllMapsImagesShopping
www.eldernet.co.nzPacific Haven Residential Care (2026) Ltd - Christchurch

Pacific Haven Residential Care (2026) Ltd. 365 Marine Parade, New Brighton, Christchurch 8061. Rest Home. No Vacancy. Read more

www.arvida.co.nzRetirement Living Christchurch | Arvida Retirement Villa & Apts
www.villageguide.co.nzNew Brighton Rest Homes
About 123,253 visits a month from search, across 4,791 searches
Google search and trafficChristchurch retirement villages · 96 businesses
You are #78 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Pacific Haven Rest Home currently has no recorded opening hours, so alignment with Christchurch demand patterns cannot be measured directly. Because published hours are missing, there is no evidence of opening during high-demand windows and key peak times are effectively missed opportunities. Adding clear, locally aligned hours would reveal where current service times match resident and visitor needs and where simple changes could improve access.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
2.8Room to grow
What customers seeWhere you rank
9:41
Pacific Haven Rest Home
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Opening hoursChristchurch retirement villages · 96 businesses
You are #69 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 14 opportunities, from the 50 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions1 opportunity

04Listings and social3 opportunities

05Facebook page1 opportunity

06Your website2 opportunities

08Opening hours1 opportunity

Where you'd stand#90of 96 Christchurch retirement villages
9:41
Christchurch retirement villagesOverall · 96 businesses
You are #90 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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