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Palms Dental Centre

Dentist · Shirley, Christchurch

What your customers see when they look for you, and where that puts you among 210 Christchurch dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch dentists · 210 businesses
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Executive summaryExclusive Marketbase business report

Palms Dental Centre

Dentist · Shirley, Christchurch

Where you stand#126of 210 dentists
Overall health4.0/10across the eight areas

Going well

05Facebook page9.403Map positions9.104Listings and social7.2

Where we can help

08Opening hours4.502Reviews3.901Google listing2.107Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Palms Dental Centre is a dental practice in Shirley, Christchurch offering general dentistry services. The clinic handles fillings, hygiene appointments and routine care, and features a team of dentists and assistants. Reviews commonly note professional, caring staff and a clean clinic, while some customers report inconsistent experiences with practitioners and billing.

Palms Dental Centre is a dental practice located in Shirley, Christchurch. The clinic provides routine dental care to local patients and operates with a team that includes dentists and dental assistants.

Services mentioned in reviews include fillings and hygiene appointments, along with general dental consultations and follow-up care. Reviews indicate work is carried out by a mix of practitioners, including junior and more senior staff.

Customers commonly report professional, caring staff and a clean, pleasant clinic environment. Several reviews note good experiences for people who are anxious about dental visits and praise specific dentists and assistants for their approach. At the same time, some patients describe inconsistent experiences, including concerns about billing for hygiene appointments, issues with reception customer service, a perceived lack of follow-up after treatment, and isolated reports of post-treatment pain.

As a Shirley-based clinic in Christchurch, Palms Dental Centre presents a local option for general dental work such as fillings and hygiene visits. The practice is reflected in reviews as having strengths in professionalism and patient care, while also showing variability in administrative and clinical consistency according to some customers.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Palms Dental Centre's Google Business Listing health is currently low overall, with a 2.3 out of 10. The most important findings are that the listing is not claimed yet and lacks a meaningful description and a logo. Photos have started but more are needed to boost visibility.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    WebsiteYour listing links to your website, so a customer can move from Google to your own pages in one tap and read your account of the work before they ring.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
  • 3
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
11 checks on your Google listing. You're seeing 6 of them.
2.1Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Palms Dental Centre
Palms Dental Centre1✓
Own this business?
3.8 ★★★★★ (88)
Dentist · Shirley
Open 6 days · late Mon, Tue, Wed and Thu ✓
DirectionsCall Website ✓
OverviewReviewsPhotosAbout
From the business
No description yet2
Google listingChristchurch dentists · 210 businesses
You are #166 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Palms Dental Centre shows a below-average health score, with room to improve engagement and consistency in patient experiences. The top findings indicate a solid start for reviews and a strong total review base, but no responses to reviews hurts trust. Focusing on replying to reviews and maintaining service quality can progressively lift the local standing.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 2
    Star ratingYour rating sits well below what customers here are used to seeing, and it is the first number they compare when two businesses look otherwise equal.
  • 3
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
4 checks on your reviews. You're seeing 3 of them.
3.9Room to grow
What customers seeWhere you rank
9:41
Palms Dental Centre
OverviewReviewsPhotosAbout
3.8★★★★★88 reviews
5
4
3
2
12
friendly staff 22pricing 10wisdom teeth extraction 5root canal 3painless 3comfortable atmosphere 3
3How far your rating and your review count together can be trusted
Google reviewsChristchurch dentists · 210 businesses
You are #128 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Palms Dental Centre shows very high overall health in Google Maps search, indicating strong visibility across searches. The top opportunities focus on sustaining and refining listing quality to push into higher local segments. The best-performing keywords indicate strength in dental radiology, cosmetic dentistry, and general dental clinics in Marshland and Shirley, supporting steady local demand.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than nearly everyone here, so a customer searching well outside your own patch still sees you.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than nearly every business in your suburb, so a customer searching nearby sees you before most of your competition.
2 checks on your map positions. You're seeing both.
9.1Strong
What customers seeWhere you rank
9:41
1234Tiles © Esri
dentist
1Top three for "dentist" in 5 suburbs, seen in 23
1
Lumino The Dentists Shirley Dental4.4 ★ (42) · Dentist
2
Palms Dental Centre23.8 ★ (88) · Dentist
3
Windsor Dental Centre4.6 ★ (45) · Dentist
4
Precision Dental 1985 Ltd4.7 ★ (17) · Dentist
Map positionsChristchurch dentists · 210 businesses
You are #19 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Palms Dental Centre shows an above-average health score, indicating a stable social presence with solid trust signals. The strongest finding is an outstanding Facebook profile with a very high trust score, reflecting strong audience engagement. Other profiles show room for growth, particularly Instagram, Neighbourly and LinkedIn, which currently have moderate or missing presence.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Healthpoint ListingWe can see your Healthpoint Listing listing (https://healthpoint.co.nz/palms-dental-centre) found via: Google search results.
  • ✓
    White Pages ListingWe can see your White Pages Listing listing (https://whitepages.co.nz/palms-dental-centre-shirley) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe found your Instagram Profile page through search rather than through anything you own.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 6 of them.
7.2Good
What customers seeWhere you rank
9:41
Gpalms dental centre shirley
AllImagesMapsNews
Healthpointpalms-dental-centrePalms Dental Centre | Healthpoint✓
White Pagespalms-dental-centre-shirleyPalms Dental Centre | White Pages✓
InstagrampalmsdentalnzPalms Dental Centre | Instagram1
Dentist NZpalms-dental-centrePalms Dental Centre | Dentist NZ
FacebookPalmsDentalCentrePalms Dental Centre | Facebook✓
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch dentists · 210 businesses
You are #60 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointWhite PagesDentist NZYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.

Top two opportunities

  • 1
    What your page says about youYour intro runs to a line, shorter than most pages here, so it names the business without settling whether you do the particular job the reader came about or cover the suburb they live in.
  • 2
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
8 checks on your Facebook page. You're seeing 5 of them.
9.4Strong
What customers seeWhere you rank
9:41
facebook
PalmsDentalCentre✓
519 followers 2
Dr Tracy Haggerty is a Master Provider of Fastbraces at Palms Dental Centre.1
FollowMessage
🌐 palmsdentist.co.nz✓
☎ +64 3-385 1466✓
PostsAboutPhotosReviews
Facebook pageChristchurch dentists · 210 businesses
You are #14 for your Facebook page
See how to fix both →
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Facebook
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06Your websiteMarketbase business report

Your website

Palms Dental Centre shows a below-average on-page SEO health score of 3.8 out of 10, indicating room for foundational fixes. The most important findings are the absence of detectable on-page SEO scoring and missing key elements: the homepage lacks a Title Tag and a Meta Description. Addressing these basics will improve search visibility and click-through potential.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 2
    Separate sites linking to youNo separate website links to yours.
  • 3
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒palmsdentist.co.nz✓
1On-page score
2Separate sites linking to you
3Meta description
Your websiteChristchurch dentists · 210 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Palms Dental Centre shows a below-average overall health score for website traffic, indicating limited organic and paid reach. The top findings point to minimal organic traffic value, no positive organic traffic, and no organic keywords in the top 100, suggesting a need for content and on-page SEO. Paid activity also appears absent or untracked, with limited paid traffic or spend.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
Gdentist shirley
AllMapsImagesShopping
No ads from you on any search
www.palmsdentist.co.nzChristchurch Dentists, Palms Shirley Dentists, Palms Dental ...

Christchurch dentists located in the Christchurch suburb of Shirley, Christchurch opposite the Palms. New Zealand trained dentistis.

3
www.windsordentalcentre.co.nzWindsor Dental Centre | Family Dentist Shirley, Christchurch
Google search and trafficChristchurch dentists · 210 businesses
You are #122 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Palms Dental Centre's opening hours largely match local demand, with 60 well-aligned peak hours and no low-demand open hours. Strong alignment occurs mid-week, notably Tuesday 10am, 11am, 2pm and 3pm, and Wednesday 11am. Missed opportunities are early mornings at 8am on Monday, Tuesday, Wednesday, Thursday and Friday when local searches are relatively high. Consider limited early slots to capture demand.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover some of the busy stretches but fewer than half the businesses here, which means someone ringing round on a Saturday morning reaches your competitors and your voicemail.
1 check on your opening hours. You're seeing it.
4.5Room to grow
What customers seeWhere you rank
9:41
Palms Dental Centre
OverviewReviewsPhotosAbout
Hours 1
Monday8:30am-8pm
Tuesday8:30am-8pm
Wednesday8:30am-7pm
Thursday8:30am-8pm
Friday8:30am-5:45pm
Saturday9am-5pm
SundayClosed
Popular times Thursday · Shirley
8a9a10a11a12p1p2p3p4p5p6p7p
When people in Shirley look   You are shut
Opening hoursChristchurch dentists · 210 businesses
You are #116 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#126of 210 Christchurch dentists
9:41
Christchurch dentistsOverall · 210 businesses
You are #126 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 210 dentists in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

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