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Phoenix Escape

Day spa · Waltham, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

Phoenix Escape

Day spa · Waltham, Christchurch

Where you stand#520of 570 beauty businesses
Overall health0.9/10across the eight areas

What you have

01Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.01NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.01PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Where we can help

04Listings and social2.302Reviews2.205Facebook page2.008Opening hours1.301Google listing0.703Map positions0.507Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Phoenix Escape is a beauty provider in the Waltham suburb of Christchurch that offers massage-focused treatments alongside general beauty services. Located in a local neighbourhood setting, it is noted in reviews for delivering consistently high-quality massages. Customers can expect a calm clinic-style environment and therapist-led treatments aimed at relaxation and muscle relief.

Phoenix Escape operates in the Waltham area of Christchurch as a local beauty provider. The practice presents itself as a place for personal care within the suburb, serving nearby residents and visitors from across the city.

The business describes its offering within the beauty category and reviews indicate a strong emphasis on massage services. Services are centred on therapist-led bodywork and beauty treatments appropriate to a day-spa or salon setting, with staff focused on delivering hands-on care.

Customer feedback highlights consistently high satisfaction with massage treatments. Review themes show clients value the quality of massages and report positive outcomes for relaxation and muscle relief. Ratings in the snapshot sit at the top end, reflecting repeat praise for the massage experience.

Locally, Phoenix Escape is distinguished by its Waltham location and a reputation for reliable massage work within the broader beauty offering. Practical features for clients include a neighbourhood setting, therapist-delivered treatments, and a focus on the massage experience that reviewers repeatedly mention.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Phoenix Escape's Google Business Listing is in very low health, indicating many essential fields are missing or incomplete. The key findings show that claimed status, website link, and a robust description are not yet established, which limits visibility and trust. Existing contact details and a main image are positives, but the listing needs more to help customers learn about services.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.
  • ✓
    PhoneYour listing carries a phone number, so the call button is live for anyone who finds you on a phone.

Top three opportunities

  • 1
    ClaimedYour listing is not claimed, which means anyone can suggest an edit to it and you have no way to reply to a review or correct what is shown.
  • 2
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 3
    Description lengthThere is no real description on your listing, so when someone finds you on Google there is nothing in your own words telling them what you do.
11 checks on your Google listing. You're seeing 6 of them.
0.7Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
Phoenix Escape
Phoenix Escape1✓
Own this business?
5.0 ★★★★★ (2)
Day spa · Waltham
DirectionsCall No website ✓2
OverviewReviewsPhotosAbout
From the business
No description yet3
Google listingChristchurch beauty · 570 businesses
You are #532 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Phoenix Escape shows a low overall health score for Google Business Reviews, indicating room for improvement. The business has a strong star rating in the top 10% but has not yet engaged with customers through reviews. Key strengths include consistently high-quality massages and a calm, therapist-led environment, while primary opportunities focus on boosting review volume and responding to feedback.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
2.2Room to grow
What customers seeWhere you rank
9:41
Phoenix Escape
OverviewReviewsPhotosAbout
5.0★★★★★2 reviews 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
Google reviewsChristchurch beauty · 570 businesses
You are #445 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Phoenix Escape has a very low overall Google Maps health score of 0.4/10, indicating limited visibility but some presence in broader maps queries. The strongest finding is that the keyword beautician in waltham ranks at position 18, suggesting there is room to improve local relevance. Focus should be on boosting local maps visibility and suburb-specific results.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou appear in a handful of Maps searches across the suburbs around you, far fewer than most businesses here.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
0.5Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
beautician
1Seen in 1 search across Christchurch, top three in none
1
The Beautician (Tammy Brosnahan)5.0 ★ (28) · Day spa
2
Natural Lash and Beauty Studio5.0 ★ (12) · Day spa
3
Beauty Progress4.8 ★ (46) · Day spa
4
Brows Defined4.9 ★ (46) · Day spa
↓
Phoenix Escape2Further down, below the first results
Map positionsChristchurch beauty · 570 businesses
You are #541 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Phoenix Escape shows very low overall health in the Citations & Social Presence area, indicating limited active presence across key local directories and social profiles. The strongest current signal is the very high trust score of the Facebook profile, suggesting solid brand credibility there. Immediate focus should be on establishing missing profiles and updating listings to improve visibility.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Infobel ListingWe can see your Infobel Listing listing (https://infobel.com/phoenix_escape) found via: Google search results.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 3
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
2.3Room to grow
What customers seeWhere you rank
9:41
Gphoenix escape waltham
AllImagesMapsNews
Infobelphoenix_escapePhoenix Escape | Infobel✓
FacebookPhoenix-Escape-100054270470904Phoenix Escape | Facebook✓
InstagramNo account found1
TiktokNo account found2
YellowNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #441 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokInfobelYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 3
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
9 checks on your Facebook page. You're seeing 6 of them.
2.0Room to grow
What customers seeWhere you rank
9:41
facebook
people3
172 followers 2
Quality, affordable massage and beauty therapy. Located in Waltham
FollowMessage
🌐 phoenixescape.co.nz✓
☎ +64 27 323 7365✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #459 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Phoenix Escape shows a very low on-page SEO health score, indicating a need to establish baseline technical optimisations. Key findings include missing Title Tag and Meta Description, no valid favicon, and a page size over 256KB. Addressing these areas can improve visibility and load performance for customers seeking massage-based beauty services in Christchurch.

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    On-page scoreYour home page did not return anything we can measure, and a page that will not answer a scanner is usually the same page that keeps a customer waiting.
  • 3
    Separate sites linking to youNo separate website links to yours.
23 checks on your website. You're seeing 4 of them.
-Room to grow
What customers seeWhere you rank
9:41
🔒phoenixescape.co.nz✓1
2On-page score
3Separate sites linking to you
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Phoenix Escape shows a very low overall health for website traffic, indicating limited organic and paid visibility. Key findings point to near zero organic traffic value and no organic keywords ranking in the top 100, alongside no measurable paid traffic yet. Immediate improvements should focus on publishing local content, on-page SEO, and small, targeted paid efforts to start building visibility.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthSearch is delivering you nothing you would otherwise have to pay for.
  • 2
    Monthly search visitsYour site draws no measurable visitors from search, so the only people reaching it are ones you sent yourself.
  • 3
    Search terms you rank forYour site does not appear in search results for any terms we can measure, so nobody is finding it by searching for what you do.
6 checks on your search and traffic. You're seeing 3 of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
Phoenix EscapeNot in these results3
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Phoenix Escape has no published opening hours, so alignment with local demand cannot be measured. Without hours, there are no confirmed periods where the business is open during high-demand or closed during popular windows. To get useful insight, the business should add accurate hours to its listing and then align staffed hours to observed city-level peak search times for beauty and massage services.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
1.3Room to grow
What customers seeWhere you rank
9:41
Phoenix Escape
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Opening hoursChristchurch beauty · 570 businesses
You are #496 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#520of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #520 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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