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ProfessioNAIL Westfield Riccarton

Nail salon · Riccarton, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

ProfessioNAIL Westfield Riccarton

Nail salon · Riccarton, Christchurch

Where you stand#444of 570 beauty businesses
Overall health2.2/10across the eight areas

Going well

08Opening hours9.505Facebook page6.8

Where we can help

03Map positions5.501Google listing4.402Reviews3.004Listings and social0.507Google search and traffic0.006Your website-
How AI describes youMarketbase business report

What AI tells people about you

Professionail Upstairs Westfield Riccarton is a nail and spa salon in Christchurch offering manicures, pedicures, gel nails, acrylic extensions, SNS dipping powder and nail art. Located upstairs at Westfield Riccarton, the salon promotes strict hygiene, premium products, walk-ins and group bookings. Technicians focus on long-lasting results in a relaxed, professional setting.

Professionail Upstairs Westfield Riccarton is a nail and spa salon located upstairs at Westfield Riccarton in Upper Riccarton, Christchurch. It presents itself as an affordable salon and luxurious spa with treatments timed to fit into a busy day while aiming to leave clients feeling pampered.

The salon lists manicures, pedicures, gel polish, acrylic extensions, SNS dipping powder, builders gel and detailed nail art among its services, along with luxury spa treatments. It notes the use of premium products only and promotes strict hygiene standards. Walk-ins and group bookings are available.

Customer feedback highlights friendly, professional technicians who pay attention to detail and provide strong customer service. Reviews mention positive experiences with specific technicians, careful colour trials, and satisfying results for both hands and toes. The tone of comments suggests repeat bookings and personal care in appointments.

Locally, Professionail Upstairs Westfield Riccarton presents a clear service mix for clients seeking both routine nail maintenance and occasion-ready treatments. Its location inside a major mall, combined with walk-in availability, group booking options and a focus on hygiene and premium products, defines its practical appeal to Christchurch customers.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Professionail Upstairs Westfield Riccarton shows solid control of its Google Business Listing but overall health sits in the mid range. The listing is claimed and active with a visible phone number and a detailed description, which helps customers learn about the salon. The most notable gap is missing a website link, which could limit online visits.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 2
    Category fitYour category set covers less of this market than half the field, so there are jobs being searched for near you that your listing is not eligible to appear in.
  • 3
    Photos on the listingYou have more photos on your listing than half the businesses here, so a customer arriving has enough to look at that they stay on it.
11 checks on your Google listing. You're seeing 6 of them.
4.4Room to grow
What customers seeWhere you rank
9:41
Tiles © Esri
ProfessioNAIL Westfield Riccarton
3
ProfessioNAIL Westfield Riccarton✓✓
5.0 ★★★★★ (4)
Nail salon · Riccarton2
Open 7 days · late Thu and Fri ✓
DirectionsCall No website 1
OverviewReviewsPhotosAbout
From the business

Welcome to Professionail at Westfield Riccarton, New Zealand. We specialize in high-quality manicures, pedicures, gel nails, acrylic extensions, SNS dipping powder, nail art, and luxury spa treatments. Our experienced technicians are passionate about delivering beautiful, long-lasting results in a clean, relaxing, and professional environment. Whether you’re preparing for a special occasion, wedding, holiday, or simply treating yourself, we are here to make your nails look and feel amazing. ✨ Walk-ins welcome ✨ Group bookings available ✨ Strict hygiene standards ✨ Premium products only Book your appointment today and experience the difference We are located upstairs at Westfield Riccarton, Christchurch.

Google listingChristchurch beauty · 570 businesses
You are #317 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Professionail Upstairs Westfield Riccarton shows below-average overall health on Google reviews (3.4/10) but has strong rating quality, with a top 10% star rating. The key finding is a solid rating, while review volume remains modest and engagement could improve.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Review confidenceRating and review volume together sit well behind this market, which means a customer comparing you has both halves of the picture reading thin.
  • 2
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 3
    Review countYour review count sits well below what buyers here are used to seeing, which means a customer comparing options side by side reads you as the less proven choice.
4 checks on your reviews. You're seeing all of them.
3.0Room to grow
What customers seeWhere you rank
9:41
ProfessioNAIL Westfield Riccarton
OverviewReviewsPhotosAbout
5.0★★★★★4 reviews 3
5
4
3
2
1✓
1How far your rating and your review count together can be trusted
S
Son H.★★★★★ · 2 days ago

Beautiful nails! Amazing work!

Response from the owner2

Thanks for your star

Google reviewsChristchurch beauty · 570 businesses
You are #400 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

The Maps search health for Professionail Upstairs Westfield Riccarton sits at 5.2 out of 10, indicating average visibility on Google Maps. The top performing keywords show strong position for nail and beauty services in Riccarton and Upper Riccarton, with mid-pack results in adjacent suburbs. Opportunities focus on expanding aggregate maps visibility and strengthening the borough presence.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
5.5Room to grow
What customers seeWhere you rank
9:41
1234Tiles © Esri
nail salon
2Top three for "nail salon" in 3 suburbs, seen in 7
1
Luxurious Spa & Nails Westfield Riccarton4.8 ★ (1,094) · Nail salon
2
ProfessioNAIL Westfield Riccarton15.0 ★ (4) · Nail salon
3
Chérie Nail4.7 ★ (198) · Nail salon
4
Lily's Pretty Nails5.0 ★ (8) · Nail salon
Map positionsChristchurch beauty · 570 businesses
You are #258 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

The health overall is very high, indicating strong digital presence and trust. The most important findings are outstanding Facebook, Instagram and TikTok profiles that reinforce credibility, and a lack of identified opportunities relates to several minor profiles in other directories. Focus areas include expanding on professional branding with LinkedIn and Fresha to broaden reach.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Instagram ProfileWe could not find an active Instagram Profile profile for your business, so a customer who looks for you there finds nothing.
  • 2
    Having a Facebook page at allWe found your Facebook Profile page through search rather than through anything you own.
  • 3
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
14 checks on your listings and social. You're seeing 3 of them.
0.5Room to grow
What customers seeWhere you rank
9:41
Gprofessionail westfield riccarton riccarton
AllImagesMapsNews
Yelpprofessionail-christchurch-4ProfessioNAIL Westfield Riccarton | Yelp
Facebook61567093654534Found through search, not linked from anything you own2
InstagramNo account found1
TiktokNo account found3
YellowNo listing found
Listings and socialChristchurch beauty · 570 businesses
You are #542 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokYelpYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.

Top two opportunities

  • 1
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 2
    People following your pageYour following sits ahead of half the pages here, so an ordinary post reaches a real local audience without you paying for it.
7 checks on your Facebook page. You're seeing 5 of them.
6.8Good
What customers seeWhere you rank
9:41
facebook
people1
1.2K followers 2
FollowMessage
🌐 luxurious.nz✓
☎ +64 800 589 888✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #182 for your Facebook page
See how to fix both →
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Facebook
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06Your websiteMarketbase business report

Your website

Professionail Upstairs Westfield Riccarton shows an excellent on-page SEO health score (9.4/10), indicating strong technical optimisations. Key strengths include a valid favicon, fast page load under 3 seconds, an SEO-friendly URL, a concise page size under 256KB, and no use of frames, all contributing to reliable crawlability and usability. Remaining focus should fine-tune title and meta description and address render-blocking resources.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain HealthYour website did not come back healthy when we tried it, and anyone clicking through from your Google listing is meeting whatever we met.
  • 2
    Domain UniquenessWe could not find a domain registered to your business, which means there is no address of your own for a customer to go to and nothing for your Google listing to link to.
  • 3
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
3 checks on your website. You're seeing all of them.
-Room to grow
What customers seeWhere you rank
9:41
Gprofessionail westfield riccarton website
AllMapsImagesNews
Google Mapsgoogle.com › mapsProfessioNAIL Westfield Riccarton - Riccarton, Christchurch
Your websiteNo website of your own1
Your websiteChristchurch beauty · 570 businesses
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

The website health for Professionail Upstairs Westfield Riccarton shows a very high standing with a 9.4/10 health score, indicating strong performance in traffic and keyword visibility relative to local peers. The most notable findings are outstanding organic traffic totals and excellent local SERP coverage, underscoring solid search visibility and visit potential.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
What customers seeWhere you rank
9:41
G
AllMapsImagesShopping
No ads from you on any search
ProfessioNAIL Westfield RiccartonNot in these results
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
See how to keep it that way →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Professionail Upstairs Westfield Riccarton's opening hours largely match Christchurch demand, with strong coverage during late weekday afternoons and busy Saturday afternoons. Several popular evening hours midweek and on Saturday are closed, representing missed bookings. No open hours fall in low-demand windows, so current schedule is efficient. Consider selective evening openings on Tuesday and Wednesday, and a Saturday evening shift trial.

Strengths

  • ✓
    Hours aligned with demandNo business here matches the demand around it more closely than you do - you are open when people are looking and shut when they are not.

Where we can help

Nothing to sort here. Your hours already line up with when people are looking.
1 check on your opening hours. You're seeing it.
9.5Strong
What customers seeWhere you rank
9:41
ProfessioNAIL Westfield Riccarton
OverviewReviewsPhotosAbout
Hours ✓
Monday9am-6pm
Tuesday9am-6pm
Wednesday9am-6pm
Thursday9am-9pm
Friday9am-9pm
Saturday9am-6pm
Sunday10am-6pm
Popular times Wednesday · Riccarton
8a9a10a11a12p1p2p3p4p5p6p
When people in Riccarton look   You are shut
Opening hoursChristchurch beauty · 570 businesses
You are #30 for opening hours
See how to keep it that way →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 16 opportunities, from the 42 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

Where you'd stand#444of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #444 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
Just your name and email. No card. Or have us do it for you

Sounds like another marketing outfit?

We're not. Here's how we're different →

  • You see everything first. Free.Your position, your competitors, your fixes - before you spend a cent.
  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 570 beauty businesses in Christchurch, checked - not a guess from overseas.
  • Built and run in Christchurch.A Kiwi business, not an offshore call centre.
  • A real person on the phone.Call us on 0800 747 901.
Jeremy GrayFounder, Marketbase

"I spent 20 years growing some of the biggest online marketplaces in New Zealand, Australia and the UK. Marketbase gives local businesses the same edge."

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