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Quay Street Dental

Dental clinic · Auckland City Centre, Central Auckland

What your customers see when they look for you, and where that puts you among 277 Central Auckland dentists.

ReportLocal marketing report
Checked13 October 2026
Your marketCentral Auckland dentists · 277 businesses
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Executive summaryExclusive Marketbase business report

Quay Street Dental

Dental clinic · Auckland City Centre, Central Auckland

Where you stand#100of 277 dentists
Overall health6.4/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Quay Street Dental is a dental practice in Auckland CBD offering general, cosmetic and implant dentistry. Its services include crowns and bridges, composite veneers and porcelain veneers, with ACC, WINZ and insurance accepted. Review themes describe a professional, thorough approach, with patients feeling comfortable and well informed by the team.

Quay Street Dental is a dental practice located in Auckland CBD. It provides general dentistry alongside cosmetic and restorative treatment options for local patients and others visiting the city centre.

The practice offers implant dentistry, crowns and bridges, composite veneers and porcelain veneers. It also accepts ACC, WINZ and insurance, supporting access to dental care across a range of circumstances. Its services cover both routine dental needs and treatments focused on restoring or changing the appearance of teeth.

Review themes describe a professional and thorough experience at Quay Street Dental. Patients mention that the team takes time to explain treatment options and discuss an appropriate course of action. Reviews also commonly refer to a comfortable environment, caring staff, efficient treatment and positive results, including experiences involving smile makeovers and other dentistry work.

Quay Street Dental's local offering combines general care with cosmetic, implant and restorative services in Auckland CBD. The practice is also distinguished by its acceptance of ACC, WINZ and insurance, while customer feedback highlights clear communication, professional care and a supportive approach from the team.

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01Google listingMarketbase business report

Your Google listing

Quay Street Dental's Google Business Listing is rated Average at 4.5 out of 10. The profile has key foundations in place, including its website link, trading status, claimed status, business name and phone number. The main gaps are a short description, no logo and limited category coverage, which may reduce how clearly the listing represents the practice in local searches.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description is far shorter than what most businesses here have written, which means a customer comparing listings gets a line from you and three paragraphs from the business beside you.
  • 2
    LogoYour listing has no logo, so in a list of local results yours is the one with a blank space where every competitor has a mark.
  • 3
    Category fitYour categories cover less of this market than nearly every competitor, so someone searching for a job you actually do is shown a list your listing was never entered into.
11 checks on your Google listing. You're seeing 6 of them.
4.5Room to grow
9:41
Tiles © Esri
Quay Street Dental✓✓
4.7 ★★★★★ (211)
Dental clinic · Auckland City Centre3
Open 5 days ✓
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

General, Cosmetic, Implant, Crown and Bridges, Composite Veneers, Porcelain Veneers. ACC, WINZ, Insurance.

1
Google listingCentral Auckland dentists · 277 businesses
You are #154 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Quay Street Dental has an above-average Google review health score of 6.7 out of 10. The practice benefits from one of the deepest review banks in the local market, giving customers substantial social proof. The main gaps are a low owner response rate and a star rating below half of comparable businesses, which may affect choice when customers compare practices.

Strengths

  • ✓
    Review countYou hold one of the deepest review banks in this market - social proof that does its own selling.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 3
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
4 checks on your reviews. You're seeing all of them.
6.7Good
9:41
Quay Street Dental
OverviewReviewsPhotosAbout
4.7★★★★★211 reviews ✓
5
4
3
2
12
friendly team 22kind staff 18veneers 11new smile 10cosmetic work 7smile makeover 6
3How far your rating and your review count together can be trusted
R
Rachael B.★★★★★ · a month ago

Roz and her team are extremely professional, talented and caring. I cannot recommend them enough for any dentistry work.

Response from the owner1

Thank you for the lovely feedback Rachael!

J
Jan D.★★★★★ · 2 months ago

Receptionist Hygienist Dentists - all are kind, competent and friendly- a great team who make your visit to the dentist a good experience.

Response from the owner

Thank you for the kind review Jan!

Google reviewsCentral Auckland dentists · 277 businesses
You are #91 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Quay Street Dental has an Average Google Maps search health score of 4.8 out of 10. It appears competitively in several nearby searches, including dental clinic and implant searches, but visibility across surrounding suburbs remains limited. The main priority is to keep reviews arriving, while monthly checks of local Maps results can help monitor how often nearby customers see the practice.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches more often than the middle of your suburb, so a customer searching nearby is likely to see you in the first handful.
2 checks on your map positions. You're seeing both.
4.8Room to grow
9:41
1234Tiles © Esri
1Seen in 10 searches across Central Auckland, top three in none
1
Smile Dental Queen Street4.7 ★ (1,283) · Dental clinic
2
City Dental Lounge5.0 ★ (110) · Dental clinic
3
Lumino the Dentists Auckland Central4.5 ★ (126) · Dental clinic
4
Customs Street Dentist4.7 ★ (125) · Dental clinic
↓
Quay Street Dental2Further down, below the first results
Map positionsCentral Auckland dentists · 277 businesses
You are #144 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Quay Street Dental has a very high Citations & Social Presence health score of 9.1 out of 10. Its Facebook and Instagram profiles have strong trust association, and its Healthpoint listing is visible. The main gaps are the absence of an active TikTok account and missing listings on OpenLocally, ServiceFinder, Yellow and Neighbourly, which may reduce visibility for customers using those platforms.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Healthpoint ListingWe can see your Healthpoint Listing listing (https://healthpoint.co.nz/quay-street-dental) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
15 checks on your listings and social. You're seeing 6 of them.
9.1Strong
9:41
Gquay street dental auckland city centre
AllImagesMapsNews
Healthpointquay-street-dentalQuay Street Dental | Healthpoint✓
FacebookquaystreetdentalQuay Street Dental | Facebook✓
Instagramquaystreetdental_roz_rahimanQuay Street Dental | Instagram✓
Tiktokdiscover/quay-street-dental-aucklandQuay Street Dental | Tiktok1
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialCentral Auckland dentists · 277 businesses
You are #27 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Quay Street Dental's Facebook page is in very high health at 9.6 out of 10. It has 5,581 followers, 32 recommendations averaging 49.0 out of 5, and clear contact routes through its phone number, email address and own website link. The main gaps are a short intro that does not explain who the practice suits and keeping the page looking used for its existing audience.

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    Recommendations on your pageYour recommendation count is one of the deeper collections in this market, and enough of it is written by other people that the page does some of the arguing for you.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top two opportunities

  • 1
    What your page says about youYour intro is shorter than half the pages here.
  • 2
    People following your pageMore people follow your page than most in this market, which means a post can travel past your own customers when one of them shares it into a local group.
9 checks on your Facebook page. You're seeing 5 of them.
9.5Strong
9:41
facebook
Quay Street Dental | Auckland✓
5.6K followers 2
Rozeleen Rahiman BDS, Otago2000. Lots of Free Parking available. Located in Parnell near Spark Arena1
FollowMessage
★ 32 reviews · recommended ✓
🌐 quaystreetdental.co.nz✓
☎ +64 9-379 4888
PostsAboutPhotosReviews
Facebook pageCentral Auckland dentists · 277 businesses
You are #15 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page file sizeYour home page is light enough to open quickly on a phone with a weak signal, which is where most people meet a local business for the first time.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 3
    On-page scoreThe basics on your home page are half in place: it opens and it reads, but enough checks still fail that a customer on a phone away from wifi notices the wait before they notice the business.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒quaystreetdental.co.nz✓
✓Favicon
✓Page file size
1Meta description
2The shape of your link profile
3On-page score
Your websiteCentral Auckland dentists · 277 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthThe search visitors reaching your site are worth less than most businesses here, which means the work coming in arrives through word of mouth and repeat customers rather than through people searching for what you do.
  • 2
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 3
    Monthly search visitsYour site draws fewer visitors from search than most businesses here, so most people looking for what you do are landing somewhere else.
6 checks on your search and traffic. You're seeing 3 of them.
4.0Room to grow
9:41
G
AllMapsImagesShopping
2No ads from you on any search
Quay Street DentalNot in these results
31About 30 visits a month from search, across 32 searches
Google search and trafficCentral Auckland dentists · 277 businesses
You are #166 for Google search and traffic
See how to fix all 3 →
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08Opening hoursMarketbase business report

Your hours against demand

Quay Street Dental covers 71% of the week's customer traffic, with its closed periods mostly outside the busiest times, but Saturday remains a clear gap. On Saturday from 9am to 3pm, customers meet a closed practice during busy local hours. Quay Street Dental should open Saturday from 9am to 1pm so customers can arrive and be served during the busiest part of the day.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
5.9Room to grow
9:41
Quay Street Dental
OverviewReviewsPhotosAbout
Hours 1
Monday8am-5pm
Tuesday8am-5pm
Wednesday8am-5pm
Thursday8am-5pm
Friday8am-5pm
SaturdayClosed
SundayClosed
Popular times Sunday · Auckland City Centre
9a10a11a12p1p2p3p4p5p
When people in Auckland City Centre look   You are shut
Opening hoursCentral Auckland dentists · 277 businesses
You are #114 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 20 opportunities, from the 71 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page2 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#100of 277 Central Auckland dentists
9:41
Central Auckland dentistsOverall · 277 businesses
You are #100 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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  • We don't need anything from you.No logins, no card, no setup. Built from what your customers can already see.
  • You watch it work.Your position in the market, every month. If it's not moving, you'll know.
  • Real New Zealand data.Every one of the 277 dentists in Central Auckland, checked - not a guess from overseas.
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Jeremy GrayFounder, Marketbase

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