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Radius St Helenas

Aged care · Christchurch Centre, Christchurch

What your customers see when they look for you, and where that puts you among 96 Christchurch retirement villages.

ReportLocal marketing report
Checked12 October 2026
Your marketChristchurch retirement villages · 96 businesses
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Executive summaryExclusive Marketbase business report

Radius St Helenas

Aged care · Christchurch Centre, Christchurch

Where you stand#21of 96 retirement villages
Overall health7.9/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Radius St Helenas is a single-storey rest home and hospital-care facility in Richmond, Christchurch. It offers full-ensuite rest home bedrooms, accessible design and two sheltered outdoor courtyards with garden beds. Caring, qualified staff deliver round-the-clock care in a social, accessible setting focused on comfort, privacy and independence for residents.

Radius St Helenas is a single-storey rest home and hospital-care facility located in Richmond, Christchurch. The site is described as centrally located and designed to be easily accessible, with all rest home bedrooms featuring full ensuites to support resident privacy and independence.

Services include rest home care, hospital care, respite and palliative care, with staff providing round-the-clock support for people who can no longer manage entirely on their own. The facility highlights sheltered outdoor spaces, two courtyards and raised garden beds used by residents in warmer months.

Customer feedback highlights the facility's warm, welcoming atmosphere and consistent communication from staff. Review themes note caring, well-trained staff, a homely environment and appreciation from families for the quality of care. Visitors and community members describe regular social interaction and events that contribute to a social, stimulating environment.

Locally, Radius St Helenas is presented as an accessible, single-level option close to the city centre, with ensuite rooms and sheltered outdoor spaces that support resident independence and outdoor activity. The combination of round-the-clock clinical care and a garden-focused setting is what the facility emphasises for people seeking rest home or hospital-level support in Christchurch.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Radius St Helenas shows a below-average Google Business Listing health (3.7/10). Overall health indicates there is room for improvement to better convert listing activity into customer actions. The strongest aspects are verified ownership, a functioning website link, a phone number and a complete address, while photos are strong and descriptions are mid-pack.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 2
    Category fitYour categories cover this market better than the middle of the field, so you appear in most of the searches your competitors appear in.
  • 3
    Photos on the listingYou carry more photos than most of this market, which gives a customer a real look at the work before they ring.
11 checks on your Google listing. You're seeing 6 of them.
8.3Strong
9:41
Tiles © Esri
3
Radius St Helenas✓✓
4.5 ★★★★★ (26)
Aged care · Christchurch Centre2
DirectionsCall Website
OverviewReviewsPhotosAbout
From the business

Our facility is single-storeyed and has been designed to be easily accessible. All rest home bedrooms have full ensuites for comfort and privacy, allowing our residents to be as independent as possible. We have two lovely outdoor courtyards with surrounding gardens, which provide sheltered areas to enjoy the fresh air. In the summer months, these are the favourite places for our residents to have a BBQ, or to do a spot of gardening in the raised garden beds. At Radius St Helenas our caring and qualified staff are focussed on offering the best care possible, in a social and stimulating environment.

1
Google listingChristchurch retirement villages · 96 businesses
You are #17 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Radius St Helenas shows an above-average health score of 6.7 out of 10 on Google reviews, indicating solid performance with room to improve. The business has not yet engaged with any reviews, which risks customer trust. The number of reviews and high confidence in ratings are positives to build on, while response activity is a clear opportunity to enhance overall perception.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Response rateNone of your reviews have a reply, which means a customer reading them sees your happiest and your angriest customers with nothing from you in between.
  • 2
    Star ratingYour rating sits ahead of half the businesses here, so the number is not pushing anyone away.
  • 3
    Review confidenceRating and volume together put you ahead of most of this market, which means a customer sees a well-rated business with enough reviews behind it to be believed.
4 checks on your reviews. You're seeing 3 of them.
7.1Good
9:41
Radius St Helenas
OverviewReviewsPhotosAbout
4.5★★★★★26 reviews
5
4
3
2
12
3How far your rating and your review count together can be trusted
Google reviewsChristchurch retirement villages · 96 businesses
You are #29 for your Google reviews
See how to fix all 3 →
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Radius St Helenas shows a low overall health score for Google Maps search at 2.3 out of 10, indicating limited visibility. Top findings show strong performance for several local keywords in Edgeware, Richmond and Christchurch, notably assisted living facility, senior citizens care service and nursing home terms, suggesting focus areas. There is room to improve both aggregate and borough results to capture more local search demand.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches, but below most businesses in your suburb, so a customer looking from a nearby street is shown someone else first.
2 checks on your map positions. You're seeing both.
2.3Room to grow
9:41
1234Tiles © Esri
1Top three for "nursing home" in 3 suburbs, seen in 9
1
Victoria Care4.7 ★ (3) · Aged care
2
Addington Gardens Care Centre4.5 ★ (12) · Aged care
3
Radius St Helenas24.5 ★ (26) · Aged care
4
Holly Lea Care Centre5.0 ★ (3) · Aged care
Map positionsChristchurch retirement villages · 96 businesses
You are #74 for map positions
See how to fix both →
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Radius St Helenas shows very high health with strong social presence on Facebook and Instagram. The two key findings are outstanding Facebook and Instagram profiles, indicating a trusted, active social footprint. Opportunities focus on other directories and platforms to broaden reach, especially TikTok and Neighbourly listings to improve discoverability.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Eldernet ProviderWe can see your Eldernet Provider listing (https://eldernet.co.nz/radius-st-helenas) found via: Google search results.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Neighbourly ProfileWe could not find an active Neighbourly Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
20 checks on your listings and social. You're seeing 6 of them.
10.0Strong
9:41
Gradius st helenas christchurch centre
AllImagesMapsNews
FacebookRadiusCareNZRadius St Helenas | Facebook✓
InstagramradiuscareRadius St Helenas | Instagram✓
Healthpointradius-st-helenasRadius St Helenas | Healthpoint
Eldernet Providerradius-st-helenasRadius St Helenas | Eldernet Provider✓
Village Guideradius-st-helenasRadius St Helenas | Village Guide
Aged AdvisorRadius-St-Helenas-Christchurch-Central-ChristchurchRadius St Helenas | Aged Advisor
Age Concernradius-st-helenas-rest-homeRadius St Helenas | Age Concern
The Community Venueexplore-radius-st-helenas-aged-care-venue-in-christchurchRadius St Helenas | The Community Venue
Healthpagesrest-homes-hospitals-radius-st-helenasRadius St Helenas | Healthpages
TiktokNo account found1
YellowNo listing found2
NeighbourlyNo listing found3
Listings and socialChristchurch retirement villages · 96 businesses
You are #1 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokHealthpointEldernet ProviderVillage GuideYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    People following your pageYours is one of the largest local followings in this market.
  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    A page address you choseThe address on your page carries your business name, so a customer told about you at a barbecue can find the page by typing what they heard.

Top three opportunities

  • 1
    A phone numberNo phone number is published on your Facebook page, so someone who found you there and wants to ring has to go hunting elsewhere or send a message and wait.
  • 2
    A street addressYour page publishes no street address, so someone deciding whether you are near enough to bother with has nothing to check and moves on to a page that tells them.
  • 3
    What your page says about youYour intro is shorter than half the pages here.
8 checks on your Facebook page. You're seeing 6 of them.
7.9Good
9:41
facebook
RadiusCareNZ✓
11K followers ✓
Radius Care: Leading NZ-owned Rest Home & Hospital provider, delivering exceptional care nationwide.3
FollowMessage
🌐 radiuscare.co.nz✓
PostsAboutPhotosReviews
Facebook pageChristchurch retirement villages · 96 businesses
You are #21 for your Facebook page
See how to fix all 3 →
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Facebook
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06Your websiteMarketbase business report

Your website

Radius St Helenas shows a below-average on-page SEO health score of 4.1/10, indicating significant optimisation work is needed for better search visibility. The most notable findings are the absence of a meta description on the homepage and a title tag that sits outside the ideal length, which can affect click-through rates and clarity for both users and crawlers.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    FaviconThe tab your site opens in carries your own icon, so a customer with a dozen tabs going can find their way back to you by sight.
  • ✓
    Page load speedYour home page appears in under three seconds, so someone tapping through from a search result meets your business rather than a blank screen while they decide whether to wait.

Top three opportunities

  • 1
    Meta descriptionYour pages carry no summary line of your own, so the two lines under your name in search results are whatever Google decides best fits the search.
  • 2
    Separate sites linking to youMore separate websites link to you than half the businesses here, so a reasonable spread of places vouch for you.
  • 3
    Page titleThe length of your headline is near enough now that most of it survives in a search result.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
⚠radiuscare.co.nz✓
✓Favicon
✓Page load speed
1Meta description
2Separate sites linking to you
3Page title
Your websiteChristchurch retirement villages · 96 businesses
Checked on
Your websiteGoogle Search
marketbase
07Google search and trafficMarketbase business report

How people find you on Google

Radius St Helenas shows an above-average health of 6.0/10 for website traffic, indicating stability with room to improve. The strongest area is paid and organic traffic value, now in the 50-75% range, suggesting consistent demand signals. Key opportunities lie in higher paid traffic value and ongoing organic SERP growth, with steady testing and content efforts.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Search terms you rank forYour site appears for fewer search terms than half the businesses here, so your competitors have more ways of being found than you do.
  • 2
    What you spend on adsYour paid search activity is smaller than the middle of the businesses advertising here.
  • 3
    What that traffic is worthThe search visitors reaching your site are worth more than half the businesses here, so a real share of your enquiries cost nothing to acquire.
6 checks on your search and traffic. You're seeing 3 of them.
6.3Good
9:41
Gretirement village sockburn
AllMapsImagesShopping
elmscourt.co.nzElms Court | Make yourself at home
www.agedadvisor.nzThe Oaks Retirement Village Sockburn Christchurch
radiuscare.co.nzRadius St Allisa

46 Main South Road, Sockburn, is a warm and welcoming care home in Christchurch, offering rest home, hospital level and specialist dementia care. dementia and ...

1
www.villageguide.co.nzThe Oaks Retirement Village | Oceania Healthcare
3About 6,747 visits a month from search, across 506 searches
Google search and trafficChristchurch retirement villages · 96 businesses
You are #36 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

No opening-hours data means temporal alignment cannot be measured for Radius St Helenas. There are no identified hours that clearly match local peak demand, nor specific hours flagged as missed opportunities. Publishing accurate opening and visiting hours will reveal where the business currently aligns with or misses high-demand windows and allow targeted adjustments to improve commercial outcomes.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandWe could not measure your hours against local demand, which almost always means your listing shows no opening hours at all.
1 check on your opening hours. You're seeing it.
2.8Room to grow
9:41
Radius St Helenas
OverviewReviewsPhotosAbout
Hours
No opening hours listed1
Popular times Thursday · Christchurch Centre
12a1a2a3a4a5a6a7a8a9a10a11a12p1p2p3p4p5p6p7p8p9p10p11p
When people nearby look - and nobody can tell if you are open
Opening hoursChristchurch retirement villages · 96 businesses
You are #69 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 75 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#21of 96 Christchurch retirement villages
9:41
Christchurch retirement villagesOverall · 96 businesses
You are #21 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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