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REFORM Cosmetics

Beauty salon · Selwyn District East, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

REFORM Cosmetics

Beauty salon · Selwyn District East, Christchurch

Where you stand#212of 570 beauty businesses
Overall health6.3/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

REFORM Cosmetics is a Prebbleton-based beauty brand offering vegan, cruelty-free lash and brow products. Best known for a prostaglandin-free Lash Growth Serum, the range includes brow styling items and online ordering. Customers can buy directly from the website, with same-day dispatch on weekday orders placed before 12pm and free shipping over $85.

REFORM Cosmetics is a beauty brand based in Prebbleton that focuses on lash and brow care. The company sells directly through its online store and highlights New Zealand availability and dispatch details for customers.

The product range centres on a Lash Growth Serum formulated without prostaglandins, and includes brow contouring and brow defining products. Packaging and product notes describe vegan, cruelty-free ingredients and a formula that combines peptides, vitamins and botanicals. The website notes same-day dispatch for orders placed before 12pm on weekdays, free shipping for orders over $85 and a 90-day money-back guarantee.

Customer feedback highlights visible changes in lash length and fullness after regular nightly use, with reviewers describing strong satisfaction and repeat purchases. Reviews mention users feeling more confident wearing mascara after long-term use and report no prostaglandin-related damage where that concern had arisen previously. Responses from the owner appear in the review thread for follow-up and discount offers.

Locally, REFORM Cosmetics presents as a niche New Zealand brand focused on natural, cruelty-free lash and brow solutions sold online. Its combination of a prostaglandin-free formula, clear dispatch and returns policies, and a product line that covers both lashes and brows are the practical details that distinguish the offering for customers in and beyond Prebbleton.

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01Google listingMarketbase business report

Your Google listing

The Google Business Listing for REFORM Cosmetics shows a below-average health score with room for improvement. Overall health is 3.7 out of 10, indicating limited listing completeness and optimisation. Key findings include claimed status and open-for-business display, a website link, and a full address, but missing phone number and a growing but still modest photo library.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    PhoneYour listing has no phone number, so the call button a customer expects to tap is not there and the ones in a hurry ring someone else.
  • 2
    Description lengthYour description gives a reader less than half the listings here do, so someone reading yours and then a competitor's gets less to go on from you.
  • 3
    Photos on the listingYou have fewer photos than nearly every business here, so a customer comparing you against them builds a picture of their work and guesses at yours.
11 checks on your Google listing. You're seeing 6 of them.
3.5Room to grow
9:41
Tiles © Esri
3
REFORM Cosmetics✓✓
5.0 ★★★★★ (11)
Beauty salon · Selwyn District East
Open 5 days ✓
Directions Website 1
OverviewReviewsPhotosAbout
From the business

REFORM COSMETICS Lash Growth Serum is formulated with natural ingredients, peptides, vitamins and botanicals - our lash growth serum promotes visibly longer, fuller and thicker lashes within two weeks! It's a natural, vegan formula with cruelty-free ingredients and no hormones - prostaglandin free. REAL PEOPLE - REAL RESULTS. Shop online today or call in and see us.

2
Google listingChristchurch beauty · 570 businesses
You are #371 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

REFORM Cosmetics shows a below-average Google review health score of 4.1/10. The business demonstrates strong customer satisfaction with a top-10% star rating, while room remains to grow reviews and owner engagement. Focus on maintaining rating quality and increasing response activity to move toward the upper local quartiles.

Strengths

  • ✓
    Star ratingYour rating is among the highest in this market and it does its own selling - a customer sees it before they read anything else.

Top three opportunities

  • 1
    Response rateYou have replied to a small share of your reviews, so most customers reading your page still see feedback about you with no voice from you anywhere on it.
  • 2
    Review confidenceYour rating and your review count together sit behind half the businesses here, so a customer weighing three listings has slightly less reason to trust yours.
  • 3
    Review countYour review count sits under the middle of this market, so you are readable to a customer without yet being convincing.
4 checks on your reviews. You're seeing all of them.
3.7Room to grow
9:41
REFORM Cosmetics
OverviewReviewsPhotosAbout
5.0★★★★★11 reviews 3
5
4
3
2
1✓
lash length 7lash serum 6healthier lashes 3product 3ease of use 2
2How far your rating and your review count together can be trusted
T
Tonka K.★★★★★ · 2 weeks ago

Absolutely amazing product, my eyelashes are triple size bigger and I didn't even use the whole bottle of serum. Highly recommend.

Response from the owner1

Thankyou! Please email us as we can’t find you in the system! [email protected] We will send you a discount code 🥰

Google reviewsChristchurch beauty · 570 businesses
You are #359 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

REFORM Cosmetics shows a below-average health score for Google Maps search performance (3.3/10), indicating limited overall visibility but some local presence. Key findings include strong rankings for eyelash and beautician terms in Templeton and Selwyn district areas, suggesting customers in those suburbs are likely to find the brand. Opportunities focus on strengthening aggregate maps visibility and expanding borough presence.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility across the city groupYou turn up across fewer of the surrounding suburbs than half the businesses here, so someone two suburbs over searching for your service is shown your competitors and never sees your name.
  • 2
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
2 checks on your map positions. You're seeing both.
3.6Room to grow
9:41
1234Tiles © Esri
1Seen in 4 searches across Christchurch, top three in none
1
Pure Shine Beauty5.0 ★ (35) · Beauty salon
2
Attraction Beauty & Lashes4.9 ★ (35) · Beauty salon
3
Luxe Aesthetics4.8 ★ (130) · Beauty salon
4
REFORM Cosmetics25.0 ★ (11) · Beauty salon
Map positionsChristchurch beauty · 570 businesses
You are #368 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

REFORM Cosmetics shows a solid health score and consistent social presence, with strengths on Facebook and Instagram profiles that drive trust. Notable opportunities lie in TikTok activity and directory listings like Fresha and LinkedIn to broaden reach. The business should focus on reinforcing existing profiles and pursuing listed enhancements to reach new customers.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe could not find an active TikTok account for your business, so anyone who looks for you there finds nothing.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
6.1Good
9:41
Greform cosmetics selwyn district east
AllImagesMapsNews
Facebook61574438534307REFORM Cosmetics | Facebook✓
InstagramreformcosmeticsnzREFORM Cosmetics | Instagram✓
Neighbourlybeauty-supplies-1/canterbury-region/selwynREFORM Cosmetics | Neighbourly
Freshareform-skin-clinic-cawood-30-wistowgate-a0jnxsrvFound through search, not linked from anything you own3
TiktokNo account found1
YellowNo listing found2
Listings and socialChristchurch beauty · 570 businesses
You are #221 for listings and social
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GoogleFacebookInstagramTikTokNeighbourlyFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    Where your page link pointsThe link on your page goes to a domain that is yours, so a visitor who came for the photos leaves on your terms and the enquiry lands in your inbox rather than someone else's.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    Recommendations on your pageNo recommendations sit on your page, so a stranger who came to see whether anyone else has used you leaves with only your own posts to go on.
  • 2
    People following your pageFewer people follow your page than most in this market, which means a post reaches people who already know you rather than anyone still deciding.
  • 3
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
9 checks on your Facebook page. You're seeing 6 of them.
1.8Room to grow
9:41
facebook
people3
228 followers 2
https://www.reformcosmetics.co.nz Lash Growth Serum Vegan | Cruelty free | Oil free
FollowMessage
🌐 reformcosmetics.co.nz✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #469 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

REFORM Cosmetics shows a very high on-page SEO health with a 9.3/10 score, indicating strong technical health for the homepage. Key strengths include an excellent meta description within 130-150 characters, a valid favicon, a relevant and clear meta description, an H1 tag, and a precise title tag. The main opportunity is to fine-tune title tag length and address render-blocking resources.

Strengths

  • ✓
    Domain HealthYour site answers cleanly over a secure connection, so a customer clicking through from Google lands where they expect with nothing in the way.
  • ✓
    Meta descriptionYour search summary sits in the length that reads in full on most screens, which is as far as length alone can take it - a narrow phone still cuts the tail off a line this size.
  • ✓
    Domain UniquenessYour web address is yours alone, so everything your site earns - links, mentions, search standing - accumulates under your name and stays with the business.

Top three opportunities

  • 1
    Separate sites linking to youOnly a handful of separate websites link to yours, well behind most of this market.
  • 2
    The shape of your link profileYour links are piled onto a small number of sites for a profile this size, so they are doing less for you than the count suggests.
  • 3
    Pages linking to youFewer pages link to yours than most of this market, so search engines have few routes into your site.
23 checks on your website. You're seeing 6 of them.
-Room to grow
9:41
🔒reformcosmetics.co.nz✓✓
✓Meta description
1Separate sites linking to you
2The shape of your link profile
3Pages linking to you
Your websiteChristchurch beauty · 570 businesses
Checked on
Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

This executive summary covers Website Traffic for REFORM Cosmetics, highlighting overall health and key findings. The health score is 5.8 out of 10, indicating above-average traffic health but room for growth. Notable opportunities include starting small paid campaigns with targeted landing pages, and refining organic SEO fundamentals to sustain momentum.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    What that traffic is worthThe search visitors reaching your site are worth less than most businesses here, which means the work coming in arrives through word of mouth and repeat customers rather than through people searching for what you do.
  • 2
    What you spend on adsWe can see no paid search activity for your site, which in most local markets is the norm rather than a gap.
  • 3
    Monthly search visitsYour site draws fewer visitors from search than most businesses here, so most people looking for what you do are landing somewhere else.
6 checks on your search and traffic. You're seeing 3 of them.
6.0Good
9:41
G
AllMapsImagesShopping
2No ads from you on any search
REFORM CosmeticsNot in these results
31About 7 visits a month from search, across 7 searches
Google search and trafficChristchurch beauty · 570 businesses
You are #230 for Google search and traffic
See how to fix all 3 →
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

REFORM Cosmetics' opening hours show a mixed fit with local demand. Forty weekly hours match popular search times, including strong late-morning and mid-afternoon weekday slots. However there are 37 high-demand hours when the store is closed, notably Saturday mid-day and Thursday evening. No low-demand open hours were identified, indicating no obvious wasted open time.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours line up with demand worse than nearly every business here, which means a good share of your open time passes with nobody looking for what you do.
1 check on your opening hours. You're seeing it.
3.3Room to grow
9:41
REFORM Cosmetics
OverviewReviewsPhotosAbout
Hours 1
Monday9am-5pm
Tuesday9am-5pm
Wednesday9am-5pm
Thursday9am-5pm
Friday9am-5pm
SaturdayClosed
SundayClosed
Popular times Saturday · Selwyn District East
9a10a11a12p1p2p3p
When people in Selwyn District East look   You are shut
Opening hoursChristchurch beauty · 570 businesses
You are #385 for opening hours
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 21 opportunities, from the 70 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

07Google search and traffic3 opportunities

08Opening hours1 opportunity

Where you'd stand#212of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #212 overall
Open my free 7 days →
The how for every one of these, and everything else we found, in the order that moves you fastest.
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