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Relax Nails & Spa

Nail salon · Hornby-Islington, Christchurch

What your customers see when they look for you, and where that puts you among 570 Christchurch beauty businesses.

ReportLocal marketing report
Checked13 October 2026
Your marketChristchurch beauty · 570 businesses
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Executive summaryExclusive Marketbase business report

Relax Nails & Spa

Nail salon · Hornby-Islington, Christchurch

Where you stand#287of 570 beauty businesses
Overall health5.0/10across the eight areas
How AI describes youMarketbase business report

What AI tells people about you

Relax Nails & Spa is a nail and beauty salon in Hornby, Christchurch, offering manicures, spa pedicures and a wide range of nail enhancements. They state they use high-quality products and strict sanitation procedures. Services include acrylics, Gel X, builder gel, SNS dipping, T.A.P nails, nail art and specialty finishes from a palette of over 1000 colours. Walk-ins and gift vouchers available.

Relax Nails & Spa is a nail and beauty salon located in the Hornby suburb of Christchurch. It offers a full range of nail services in a salon setting where clients can book in for manicures, spa pedicures and a variety of enhancements.

The salon lists a broad set of services including acrylic nails, Gel X (soft gel), builder gel, SNS dipping powder, T.A.P nails, extensive nail art, chrome and cat-eye finishes. They highlight a palette of more than 1000 colours of polish and state that they take pride in the quality of their products and their sanitation procedures. Gift vouchers are available and the salon accepts walk-ins.

Customer feedback commonly notes friendly, welcoming and professional staff, with several reviewers saying technicians are talented and produce neat, tidy work. Reviews also mention staff accommodating clients at short notice and providing clear guidance for customers who are unsure what they want. Price and value are mentioned favourably in multiple comments.

Located in Hornby, Relax Nails & Spa presents as a local salon focused on a wide selection of nail techniques and finishes combined with an emphasis on client comfort and cleanliness. For customers seeking varied colour options, flexible appointments and staff who are described as welcoming and skilled, the salon is positioned as a convenient choice in the Christchurch area.

ChatGPTGeminiGooglePerplexityClaude
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01Google listingMarketbase business report

Your Google listing

Relax Nails & Spa shows a below-average overall health score of 4.2 out of 10. This indicates room for improvement across the listing. The strongest current elements are the claimed status, open-for-business indicator, a listed phone number and a full address. A key opportunity is adding a website link to drive online visits, while the description and photos are already at or near the median and can be further enhanced.

Strengths

  • ✓
    Open statusYour listing shows the business as trading, so customers see accurate availability and Google treats the listing as live.
  • ✓
    ClaimedYour listing is claimed, so you control what it says, you can reply to reviews, and edits suggested by the public come to you first.
  • ✓
    NameYour business name is showing on the listing, so a customer searching for you by name finds you, and everything else on the listing hangs off it.

Top three opportunities

  • 1
    WebsiteYour listing has no website link, so a customer who wants to check your prices or your work before ringing has nowhere to go from Google.
  • 2
    Description lengthYour description gives a reader more than most listings here do, so a customer choosing between three of you gets more of your case than of theirs.
  • 3
    Category fitYour category set covers less of this market than half the field, so there are jobs being searched for near you that your listing is not eligible to appear in.
11 checks on your Google listing. You're seeing 6 of them.
4.1Room to grow
9:41
Tiles © Esri
Relax Nails & Spa✓✓
4.7 ★★★★★ (43)
Nail salon · Hornby-Islington3
Open 6 days · late Thu ✓
DirectionsCall No website 1
OverviewReviewsPhotosAbout
From the business

At Relax Nails salon, we provide customers with a relaxing, rejuvenating atmosphere where all of their mind and body needs can be met. We provide full range of manicure, spa pedicure, acrylic Nails, Gel X ( soft Gel), builder Gel, dipping SNS powder, T.A.P nail, nails Art, chrome, cat eyes with more than over 1000 colors of polish. We take pride in the high quality of our products and sanitation procedures. Visit us to experience the best Nails services in the area. Gift vouchers available Walk-ins are welcome

2
Google listingChristchurch beauty · 570 businesses
You are #337 for your Google listing
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Google SearchGoogle MapsBusiness Profile
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02ReviewsMarketbase business report

Your reviews

Relax Nails & Spa shows strong overall health on Google Reviews with a 7.5/10 score and a solid review base. The top findings include improving Google Star Rating and review confidence, plus a respectable listing of total reviews and a good response rate. These indicators reflect steady customer engagement and trust while leaving room to move into the higher ranges.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Star ratingYour rating sits below what half the businesses here carry, which gives a customer choosing between three of you a reason to pick one of the others.
  • 2
    Review confidenceYour rating and your review count together sit ahead of half the field here, so a customer has enough to go on and no reason to hesitate.
  • 3
    Response rateYou answer more of your reviews than the middle of this market, so a customer scrolling your page mostly finds you there.
4 checks on your reviews. You're seeing 3 of them.
7.3Good
9:41
Relax Nails & Spa
OverviewReviewsPhotosAbout
4.7★★★★★43 reviews
5
4
3
2
11
kind staff 10welcoming atmosphere 9nail repair 4nail painting 3attention to detail 3affordability 2
2How far your rating and your review count together can be trusted
C
Chanel D.★★★★★ · 2 months ago

Had a pedicure here today and very happy with the service. Also very reasonably priced

Response from the owner3

Hello Chanel David, Thank you for your high quality review hope to see you next time. Relax nails Spa team

F
Francesca B.★★★★★ · 2 months ago

Highly recommend this nail salon I visited twice with my family while on holiday in the South Island. Amazing service given by the staff super efficient, professional & super clean environment. The staff were always smiling, engaging in con...

Response from the owner

Hello Francesca, Thank you so much for visit us we a happy to hear you got a great experience from us. Hope to see you next time. Merry Christmas

Google reviewsChristchurch beauty · 570 businesses
You are #152 for your Google reviews
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Google reviewsBusiness Profile
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03Map positionsMarketbase business report

Where you show up on the map

Relax Nails & Spa shows a 5.5 out of 10 health score for Google Maps search performance, indicating average visibility with room for improvement. Top findings show strong presence for multiple local nail-related queries, especially in Hei Hei and Hornby-Islington, suggesting solid brand relevance. Opportunities lie in boosting aggregate and borough scores to move into higher visibility brackets.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top two opportunities

  • 1
    Maps visibility in your own suburbYou show up in local Maps searches less often than half your suburb, so on a search from nearby you sit below businesses a customer would otherwise treat as equal.
  • 2
    Maps visibility across the city groupYou turn up across more of the surrounding suburbs than the middle of the field, so customers searching from outside your own patch are finding you.
2 checks on your map positions. You're seeing both.
5.7Room to grow
9:41
1234Tiles © Esri
2Top three for "nail salon" in 4 suburbs, seen in 11
1
Relax Nails & Spa14.7 ★ (43) · Nail salon
2
Mr Nails4.7 ★ (89) · Nail salon
3
Trends Hair Beauty and Nails4.7 ★ (104) · Nail salon
4
Skyhawk Beauty5.0 ★ (17) · Nail salon
Map positionsChristchurch beauty · 570 businesses
You are #248 for map positions
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Google Maps
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04Listings and socialMarketbase business report

Where customers find you

Relax Nails & Spa shows a low overall health score for social presence, but has solid standing on Facebook. The main takeaway is that the Facebook profile is very high trust, while opportunities lie in expanding presence on platforms like Instagram, TikTok, Fresha, LinkedIn, and Neighbourly to diversify reach among local clients.

Strengths

  • ✓
    Having a Facebook page at allWe found your Facebook Profile page, and the trail is strong enough that nobody would question it is yours - it is linked from something you own, or it dominates a search for your name.
  • ✓
    Instagram ProfileWe found your Instagram Profile page, and the trail between you and it is unambiguous - it is linked from something you own, or it dominates a search for your name.

Top three opportunities

  • 1
    Tiktok ProfileWe found your Tiktok Profile page through search rather than through anything you own.
  • 2
    Yellow ProfileWe could not find an active Yellow Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
  • 3
    Fresha ProfileWe could not find an active Fresha Profile listing for your business, which means anyone checking you there finds nothing and moves on to whoever is listed.
14 checks on your listings and social. You're seeing 5 of them.
9.5Strong
9:41
Grelax nails & spa hornby-islington
AllImagesMapsNews
FacebookRelax-Nails-Spa-Hornby-61573526375510Relax Nails & Spa | Facebook✓
InstagramrelaxnailsspalRelax Nails & Spa | Instagram✓
Freshalp/en/tt/nail-polishing/in/nz-christchurch/hornbyRelax Nails & Spa | Fresha3
Tiktok@janellerosehillRelax Nails & Spa | Tiktok1
YellowNo listing found2
FreshaNo listing found3
Listings and socialChristchurch beauty · 570 businesses
You are #29 for listings and social
See how to fix all 3 →
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GoogleFacebookInstagramTikTokFreshaYellowYour website
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05Facebook pageMarketbase business report

Your Facebook page

Strengths

  • ✓
    A phone numberA phone number shows on your page, so the person who found you on Facebook before they found your website can ring straight from it.
  • ✓
    An email addressCustomers can see an email address on the page, which gives the one who wants a quote in writing a route that does not depend on anyone picking up the phone.
  • ✓
    A street addressA street address sits in your page details, so someone deciding between you and a business two suburbs over can see which of you is closer.

Top three opportunities

  • 1
    A page address you choseYour page address is one Facebook generated rather than one you chose - your business name with a long number bolted on, or just the number.
  • 2
    Recommendations on your pageA couple of recommendations have landed on the page, fewer than most here.
  • 3
    People following your pageFewer people follow your page than follow half the pages here.
8 checks on your Facebook page. You're seeing 6 of them.
3.0Room to grow
9:41
facebook
people1
255 followers 3
FollowMessage
★ 3 reviews · recommended 2
🌐 maps.google.com
☎ +64 3-943 2075✓
PostsAboutPhotosReviews
Facebook pageChristchurch beauty · 570 businesses
You are #398 for your Facebook page
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Facebook
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06Your websiteMarketbase business report

Your website

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top three opportunities

  • 1
    Domain Age ScoreWe could not read how long your domain has been registered, or it is only weeks old.
  • 2
    Domain HealthYour site answers, but something did not check out - an insecure link, a redirect chain, a domain shared with other businesses, or a listing pointing at a social page.
  • 3
    Domain UniquenessYour web address belongs to a platform rather than to you - a social page or a site builder's own domain.
3 checks on your website. You're seeing all of them.
-Room to grow
9:41
🔒google.com132
Your websiteChristchurch beauty · 570 businesses
See how to fix all 3 →
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Your websiteGoogle Search
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07Google search and trafficMarketbase business report

How people find you on Google

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Where we can help

Nothing to sort here.
0 checks on your search and traffic. You're seeing all of them.
0.0Room to grow
9:41
G
AllMapsImagesShopping
No ads from you on any search
Relax Nails & SpaNot in these results
Google search and trafficChristchurch beauty · 570 businesses
You are #266 for Google search and traffic
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Google SearchGoogle Maps
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08Opening hoursMarketbase business report

Your hours against demand

Relax Nails & Spa's opening hours largely match local demand, with key weekday and weekend peaks covered but some Friday and Wednesday peaks missed. Strongly aligned times include Tuesday 11am, Wednesday 3pm, Thursday 4pm and Saturday early afternoons. Missed opportunities occur at several Friday late-morning to early-afternoon slots and Wednesday 6pm. No hours are open during low-demand windows.

Strengths

Your first one is close. Sort an opportunity below and it moves up here.

Top opportunity

  • 1
    Hours aligned with demandYour hours cover more of the busy stretches than the middle of the field, so you are open for most of the searching that happens near you.
1 check on your opening hours. You're seeing it.
6.6Good
9:41
Relax Nails & Spa
OverviewReviewsPhotosAbout
Hours 1
Monday9am-6pm
Tuesday9am-6pm
Wednesday9am-6pm
Thursday9am-9pm
FridayClosed
Saturday9am-6pm
Sunday10am-6pm
Opening hoursChristchurch beauty · 570 businesses
You are #193 for opening hours
See how to fix it →
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Your listed hoursWhen people search
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The next step

Your top opportunities, in one place.

These are your top 18 opportunities, from the 43 checks we run on every business. Tick any of them to see where it takes you.

01Google listing3 opportunities

02Reviews3 opportunities

03Map positions2 opportunities

04Listings and social3 opportunities

05Facebook page3 opportunities

06Your website3 opportunities

08Opening hours1 opportunity

Where you'd stand#287of 570 Christchurch beauty businesses
9:41
Christchurch beautyOverall · 570 businesses
You are #287 overall
Open my free 7 days →
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